1. Joined : Mar 2016
    Posts : 9
    Windows 10
       23 Apr 2016 #1

    Multiple BSOD errors


    I'm getting random BSOD errors from three different files every few days or so. fwpkclnt.sys/ntoskrnl.exe/tcpip.sys

    They seem to happen at random times.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       23 Apr 2016 #2

    Last dump indicates problem caused by ESET Personal Firewall. Uninstall and try using the built in Windows Firewall, see if the problem goes away. If yes, stay with Windows Firewall or see if there is a newer version of ESET available, or try a different

    Code:
    ffffd000`240c6948  fffff801`3f34657fUnable to load image \SystemRoot\system32\DRIVERS\epfw.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for epfw.sys
    
    ffffd000`240c6dd0  fffff801`3f4e34d8*** WARNING: Unable to verify timestamp for EpfwLWF.sys
    *** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
    Also shows some problem with RadioRip Filter Driver.

    Code:
    ffffd000`240c6be8  fffff801`3f4f1e60Unable to load image \SystemRoot\system32\DRIVERS\RrNetCapFilterDriver.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RrNetCapFilterDriver.sys
    The following is the available information on rrnetcapfilterdriver.sys:

    Product name RadioRip
    Company name Audials AG
    File description Filter Driver
    Internal name RrNetCapFilterDriver.sys
    Original filename RrNetCapFilterDriver.inf.sys
    Legal copyright (c) RapidSolution Software AG. All rights reserved.
    Product version 4,0,9000,0
    File version 4,0,9000,0

    If you have this installed, uninstall it or find a newer version.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 9
    Windows 10
       23 Apr 2016 #3

    I uninstalled ESET smart security a few months ago. I use Bitdefender now. I guess I need to manually delete those leftover eset files.
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       23 Apr 2016 #4

    Try this:

    Download and run ESET AV Remover


    • Click the appropriate link below to download ESET AV Remover, we recommend that you save the file to your Desktop. ...
    • Double-click ESET AV Remover to run the AV Remover tool.
    • After you have read the End-User License Agreement, click Accept.
    • Click Continue.



    ESET AV RemoveróList of removable applications and ...
    Last edited by Ztruker; 28 May 2016 at 13:09.
      My System SpecsSystem Spec


  5. Joined : Mar 2016
    Posts : 9
    Windows 10
       28 May 2016 #5

    I'm getting another BSOD error.Bad_Pool_Caller. Seemed to be caused by tcpip.sys,ntoskrnl.exe,ndis.sys. Information attached.
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,334
    Windows 10 Pro X64 14393.576
       28 May 2016 #6

    The latest dump point to eubakup.sys. This is part of EaseUS Todo Backup.

    ffffd000`3c74fea8 fffff801`f8b82762Un
    Code:
    able to load image \SystemRoot\system32\drivers\eubakup.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for eubakup.sys
    *** ERROR: Module load completed but symbols could not be loaded for eubakup.sys
     eubakup+0x2762
    It's fairly old:

    Code:
    lmvm eubakup
    start             end                 module name
    fffff801`f8b80000 fffff801`f8b93000   eubakup  T (no symbols)           
        Loaded symbol image file: eubakup.sys
        Image path: \SystemRoot\system32\drivers\eubakup.sys
        Image name: eubakup.sys
        Timestamp:        Wed Aug 13 12:44:00 2014 (53EB95D0)
        CheckSum:         00013E50
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall it then if you still want to use EaseUS get the latest version available:

    EaseUS Todo Backup - Data Backup and Recovery Software for PC/Laptop/Server.
      My System SpecsSystem Spec


  7. Joined : Mar 2016
    Posts : 9
    Windows 10
       28 May 2016 #7

    Ztruker said: View Post
    The latest dump point to eubakup.sys. This is part of EaseUS Todo Backup.

    ffffd000`3c74fea8 fffff801`f8b82762Un
    Code:
    able to load image \SystemRoot\system32\drivers\eubakup.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for eubakup.sys
    *** ERROR: Module load completed but symbols could not be loaded for eubakup.sys
     eubakup+0x2762
    It's fairly old:

    Code:
    lmvm eubakup
    start             end                 module name
    fffff801`f8b80000 fffff801`f8b93000   eubakup  T (no symbols)           
        Loaded symbol image file: eubakup.sys
        Image path: \SystemRoot\system32\drivers\eubakup.sys
        Image name: eubakup.sys
        Timestamp:        Wed Aug 13 12:44:00 2014 (53EB95D0)
        CheckSum:         00013E50
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall it then if you still want to use EaseUS get the latest version available:

    EaseUS Todo Backup - Data Backup and Recovery Software for PC/Laptop/Server.

    Thanks. Windows 10 has way too many BSOD over minor things.
      My System SpecsSystem Spec


  8. Joined : Mar 2016
    Posts : 9
    Windows 10
       24 Jun 2016 #8

    I have a new bad_pool_caller error that keeps causing BSOD.
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,900
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Jun 2016 #9

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA919</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160422-1850</BuildLab>
      <TimeZone>Central Standard Time(GMT-05:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-3502015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>55041-00168-109-510562-03-1033-7601.0000-0462014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>213622496884531209002388165376392530830746051666658100716199202</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec


 


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