BSOD Unexpected_kernel_mode_trap

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  1. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       22 Apr 2016 #11

    I at least would like to have the dumps, select the dumps in %systemroot%\minidump > right click > send to > compressed (zipped) folder and upload the zip file.
      My ComputersSystem Spec

  2.    25 Apr 2016 #12

    I was finally able to get the collector to pull the files.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Apr 2016 #13

    2 of the 6 crashes are caused by driver verifier flagging a driver from Webroot Security.
    The recommended thing to do is to remove 3rd party AV, not AM, using the uninstaller that the company provides and use Windows Defender as alternative while troubleshooting.
    After removing see how it goes and report back :)
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {80000003, fffff8013c14ec18, ffffd00020a0c260, 0}
    *** WARNING: Unable to verify timestamp for WRkrn.sys
    *** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
    Probably caused by : WRkrn.sys ( WRkrn+4043 )
      My ComputersSystem Spec

  4.    25 Apr 2016 #14

    Here is the newest log from when it had a BSOD while running driver verifier.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Apr 2016 #15

    Driver verifier caused the crash, but no driver is being flagged, this tends to be hardware.

    Please run a memory test according to the instructions, read them carefully.

    BSOD Unexpected_kernel_mode_trap Diagnostic Test BSOD Unexpected_kernel_mode_trap

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  6.    25 Apr 2016 #16

    Sorry I should have mentioned this before I have run Memtest for 16 passes before I came here for help. All of them passed with 0 errors.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Apr 2016 #17

    I'll post some tests for other components, but this is pretty much as far as it can go regarding software tests for hardware.

    BSOD Unexpected_kernel_mode_trap Diagnostics Troubleshooting BSOD Unexpected_kernel_mode_trap
    Read carefully before proceeding.

    Part One: CPU Stress Test
    Part Two: Hard Drive Diagnostics
    Part Three: GPU Stress Test

    BSOD Unexpected_kernel_mode_trap ONE BSOD Unexpected_kernel_mode_trap

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    BSOD Unexpected_kernel_mode_trap TWO BSOD Unexpected_kernel_mode_trap

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    BSOD Unexpected_kernel_mode_trap THREE BSOD Unexpected_kernel_mode_trap

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec

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