1.    18 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 5
    Windows 10 Home 64-bit

    two BSOD problems please help


    I get them randomly and I only have seen two errors .. one was "system thread not handled" and the other is video tdr failure nvlddmkm.sys and I'm pretty sure both are related to the NVIDIA card but I don't know what to do, I went to safe mode I uninstalled it completely and installed it again but problem still persists also I noticed BSOD happens more when the laptop is on battery power .. like it still happens when plugged in but not as much .. and also it has to happen at least once when I turn the laptop on first thing in the day and I hold the power button to close it and open again and it doesn't do it anymore and it doesn't happen in the middle of working or after many hours of being open it usually happens within the first 30 minutes of starting up... it may happen again after reboot but very rarely ... and I haven't noticed any actions that trigger the error it sometimes happens even if I didin't touch the laptop yet .. but there was this one time where I was applying NVIDIA global settings to high performance and clicked apply then froze and gave me BSOD although it was working before I made the file that the forum asked for and I hope someone tell me what causes this exactly and how to solve it
      My ComputerSystem Spec
  2.    18 Apr 2016 #2
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Hi CMBADR,

    Welcome to the 10forums

    You're correct that the crashes are caused by the Nvidia drivers, but it seems you're using the drivers from Nvidia directly instead of from MSI what may cause problems due to altering in the drivers MSI provides.
    Please follow below instructions, if the support page isn't the right one please let me know

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from MSI. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 75413
    Code:
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`b8010000 fffff800`b8c61000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Mar 22 02:44:53 2016 (56F0A395)
        CheckSum:         00C1D858
        ImageSize:        00C51000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    18 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 5
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi CMBADR,

    Welcome to the 10forums

    You're correct that the crashes are caused by the Nvidia drivers, but it seems you're using the drivers from Nvidia directly instead of from MSI what may cause problems due to altering in the drivers MSI provides.
    Please follow below instructions, if the support page isn't the right one please let me know

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from MSI. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 75413
    Code:
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`b8010000 fffff800`b8c61000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Mar 22 02:44:53 2016 (56F0A395)
        CheckSum:         00C1D858
        ImageSize:        00C51000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    okay I uninstalled everything Nvidia using the driver uninstaller and I opened the MSI page for drivers .. do I download only the Nvidia part right? I don't need to download every single thing on the page I'm supposed to already have it installed right? and one other thing .. that program called driver reviver detected 18 drivers needing updates but to update I have to buy it I'm not going to buy it so is there any other way to update them? it gave me the names of the drivers that need updating .. so can I do them manually ? if so how?
      My ComputerSystem Spec
  4.    18 Apr 2016 #4
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    You only have to download the Nvidia drivers

    Such programs include literally everything, also Windows drivers which can't be updated without an update through Windows Update.
    These programs are scam, I recommend that you never use them as they install either the wrong or corrupted drivers and cause problems.
    You should only install drivers provided by the laptop manufacturer, in your case MSI.

    If you keep your drivers & BIOS (drivers & BIOS via MSI) & software up to date there isn't a problem regarding updates
    When software is discontinued, simply replace it or at least remove it.
      My ComputersSystem Spec
  5.    18 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 5
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You only have to download the Nvidia drivers

    Such programs include literally everything, also Windows drivers which can't be updated without an update through Windows Update.
    These programs are scam, I recommend that you never use them as they install either the wrong or corrupted drivers and cause problems.
    You should only install drivers provided by the laptop manufacturer, in your case MSI.

    If you keep your drivers & BIOS (drivers & BIOS via MSI) & software up to date there isn't a problem regarding updates
    When software is discontinued, simply replace it or at least remove it.
    okay, thanks so much man I appreciate it .. after I install the Nvidia driver from MSI do I update it from the Nvidia center as normal if asked or what? or does windows update handle that? sorry for asking a lot I just need to make sure i don't mess up this time
      My ComputerSystem Spec
  6.    18 Apr 2016 #6
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Windows Update can handle it, but you can decide what source you want to use

    If you want to use MSI then you should configure your system to not install them.
    In control panel go to system and follow the picture
    Attachment 75441
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
BSOD Problems when playing game
Hello tenforums, I've been using these settings for a couple of years and never had any trouble with it. However, recently whenever I was playing a certain game (seems I doesn't matter which), my screen shows a pink color on my primary monitor...
BSOD Crashes and Debugging
Windows not responding, BSOD and some other freezing problems
Hello everyone! :) I upgraded from Windows 8.1 to Windows 10 about a month ago, and the version seems to be 1511. I didn't do a clean install. At first I didn't notice much problems, but then I started getting freezes and blue screens. I use my...
BSOD Crashes and Debugging
Solved BSOD multiple problems...
I've been having BSOD quite frequently lately and I need help.. No idea what to do. Usually, it's been the Kernel Security Check Failure, then the Driver Check Failure (I believe that's what it was called... it was definitely driver related), then...
BSOD Crashes and Debugging
BSOD problems (Various types usually during browsing/gaming)
Hello all, I upgraded recently to Windows 10, my computer has always had some random BSOD problems but now it's definitely worse, it used to be only while watching videos (on windows media player) then occasionally on gaming, Now it even...
BSOD Crashes and Debugging
Random BSOD And problems booting
My PC crahes and BSOD at randowm times, no pattern to it really. I also sometimes have problems booting the pc, it just hangs on a black screen and will only eventually boot if i turn it off and back on. Attatched the crash file
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:49.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums