Multiple BSOD Problem

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  1. Posts : 10
    Windows 10
       #1

    Multiple BSOD Problem


    DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)
    SYSTEM_SERVICE_EXCEPTION
    PAGE_FAULT_IN_NONPAGED_AREA
    FAULTY_HARDWARE_CORRUPTED_PAGE
    CRITICAL_PROCESS_DIED

    These are BSOD I got up until now, from the most to the less frequent in my mind. I use laptop Asus TP300LD with Intel Core i3-4030U, RAM 4 GB, and Intel HD/Nvidia Geforce 820M. I upgrade it to windows 10 (not fresh installed) one day after I obtain this laptop. I don't know any special circumtances of these BSOD.

    I don't know if some of those BSOD will come again or not, but I definitely need your help to fix these BSOD. This is the file dump.

    Thanks for your help, and sorry for my english.
    Last edited by aditriz; 03 May 2016 at 07:35.
      My Computer


  2. Posts : 116
    W10
       #2

    HI,

    Welcome to the forums.

    Please redo the data collection, your zip-file is empty.
      My Computer


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    I've edited the files on the original post
    Last edited by aditriz; 03 May 2016 at 07:36.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Hi aditriz,

    Welcome to the 10forums :)

    I'm very sorry for the huge delay, it seems @zztemp hasn't been online for ~1 week so I'll be assisting you.

    I have analysed the 5 most recent dumps from your upload, below is a short analysis.

    Please remove Daemon Tools & AVG + use Windows Defender as alternative, Daemon Tools is a known cause for BSODs due to its unstable drivers and AVG has caused crashes which looks like the network drivers are causing the crashes at first sight.

    In 1 of the crashes (there are more similar crashes) there is a lot of network stuff going on, we can see that it all starts with the Mediatek WiFi driver. However when dumping the raw stack the firewall driver from AVG shows up.
    Code:
    STACK_TEXT:  
    ffffd001`a2f20288 fffff800`4edda2e9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`a2f20290 fffff800`4edd8ac7 : 00000000`0000018c ffffe001`4f89b4c0 00000000`00000000 fffff801`be048e1e : nt!KiBugCheckDispatch+0x69
    ffffd001`a2f203d0 fffff801`bcdb0e28 : ffffe001`55626140 ffffd001`a2f205e9 ffffd001`a2f206c0 ffffe001`55626140 : nt!KiPageFault+0x247
    ffffd001`a2f20560 fffff801`bcdb0d01 : ffffe001`4f133f30 ffffe001`55626140 00000000`00000000 ffffd001`a2f20a60 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x60
    ffffd001`a2f20640 fffff801`bcdaf1ca : ffffe001`4f7d0014 fffff801`be047a90 ffffd001`00000001 ffffd001`a2f21128 : NETIO!StreamProcessCallout+0x711
    ffffd001`a2f20780 fffff801`bcdae060 : ffffe001`4e8c0014 ffffd001`a2f21128 ffffd001`a2f21160 ffffd001`a2f20fe0 : NETIO!ProcessCallout+0x6ba
    ffffd001`a2f208f0 fffff801`bcdacc0f : ec67699a`ca46de65 ffffd001`a2f20be0 00000000`00000000 00000000`00000004 : NETIO!ArbitrateAndEnforce+0x4a0
    ffffd001`a2f20ae0 fffff801`bcdaa3c0 : 00000000`00001002 00000000`00000000 00000000`0001082f 00000000`00000001 : NETIO!KfdClassify+0x32f
    ffffd001`a2f20f30 fffff801`bcdaa021 : 00000000`00000000 ffffe001`4e8695b0 ffffd001`a2f21578 fffff801`bd17e7c9 : NETIO!StreamClassify+0x268
    ffffd001`a2f210d0 fffff801`bcda93ec : 00000000`00000000 00000000`00000000 ffffe001`4f009c70 fffff801`bcdb61dd : NETIO!StreamCommonInspect+0x24d
    ffffd001`a2f21470 fffff801`bd140da6 : ffffe001`4f322100 ffffe001`4f009c00 ffffe001`57604790 00000000`00000000 : NETIO!WfpStreamInspectReceive+0x15c
    ffffd001`a2f21500 fffff801`bd13f65f : ffffe001`00000000 00000000`00000000 ffffd001`00000000 ffffe001`533cd02c : tcpip!TcpTcbFastDatagram+0x1056
    ffffd001`a2f21730 fffff801`bd13ea2b : 00000000`00000000 00000000`00000000 00000000`00000001 ffffe001`503a9200 : tcpip!TcpTcbReceive+0x39f
    ffffd001`a2f21980 fffff801`bd13e475 : 00000000`00000000 00000000`001c3f31 ffffe001`533cd034 00000243`ac12fbda : tcpip!TcpMatchReceive+0x1fb
    ffffd001`a2f21c30 fffff801`bd13d213 : ffffe001`503a9200 ffffd001`a2f2f2d2 ffffd001`a2f25000 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x385
    ffffd001`a2f21d20 fffff801`bd13cd80 : 00000000`00000001 fffff800`4ed7fbdb ffff627e`a8218f2d 00000000`00000283 : tcpip!IppDeliverListToProtocol+0x73
    ffffd001`a2f21de0 fffff801`bd13c438 : 00000000`00000001 fffff800`4ec1c949 00000000`00000000 ffffd001`a2f21ee9 : tcpip!IppProcessDeliverList+0x60
    ffffd001`a2f21e50 fffff801`bd13d818 : fffff801`bd2ac000 ffffe001`503f0940 00000000`00000001 00000000`00000000 : tcpip!IppReceiveHeaderBatch+0x388
    ffffd001`a2f21f50 fffff801`bd17e1ff : ffffe001`56d3c4c0 ffffe001`4f3221f0 ffffd001`a2f22101 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x338
    ffffd001`a2f22070 fffff801`bd17d85e : 00000000`00000002 ffffd001`00000001 fffff801`bd16b9c0 ffffe001`4f322101 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x25f
    ffffd001`a2f22150 fffff800`4ec9e6f5 : 00000000`00000002 ffffe001`501e9800 fffff801`bd17d790 ffffd001`a2f22300 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xce
    ffffd001`a2f22280 fffff801`bd16bb46 : ffffe001`502de960 00000000`00000000 ffffe001`502de900 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x85
    ffffd001`a2f222d0 fffff801`bcc82d97 : ffffe001`53290750 ffffd001`a2f223c0 00000000`00000001 00000000`00000001 : tcpip!FlReceiveNetBufferListChain+0xb6
    ffffd001`a2f22350 fffff801`bcc82558 : ffffe001`53290750 ffffe001`4f3221f0 ffffe001`00000000 ffffe001`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x3c7
    ffffd001`a2f22400 fffff801`bcc8eef5 : ffffe001`52e7d1a0 ffffd001`00000001 ffffe001`52e7d1a0 00000000`00000000 : ndis!ndisMTopReceiveNetBufferLists+0x318
    ffffd001`a2f22500 fffff801`bcc83d73 : 00000000`00f321d3 ffffd001`a2f22650 00000000`00000000 fffff801`bd16cc30 : ndis!ndisCallReceiveHandler+0x85
    ffffd001`a2f22550 fffff801`bfe02f24 : 00000000`000005c0 ffffe001`59a75128 ffffe001`59a00000 ffffe001`59a73e38 : ndis!NdisMIndicateReceiveNetBufferLists+0x3a3
    ffffd001`a2f226d0 00000000`000005c0 : ffffe001`59a75128 ffffe001`59a00000 ffffe001`59a73e38 ffffe001`00000000 : netr28x+0x52f24
    ffffd001`a2f226d8 ffffe001`59a75128 : ffffe001`59a00000 ffffe001`59a73e38 ffffe001`00000000 00000000`00000000 : 0x5c0
    ffffd001`a2f226e0 ffffe001`59a00000 : ffffe001`59a73e38 ffffe001`00000000 00000000`00000000 00000000`00000000 : 0xffffe001`59a75128
    ffffd001`a2f226e8 ffffe001`59a73e38 : ffffe001`00000000 00000000`00000000 00000000`00000000 fffff801`ffffffff : 0xffffe001`59a00000
    ffffd001`a2f226f0 ffffe001`00000000 : 00000000`00000000 00000000`00000000 fffff801`ffffffff ffffe001`59a00000 : 0xffffe001`59a73e38
    ffffd001`a2f226f8 00000000`00000000 : 00000000`00000000 fffff801`ffffffff ffffe001`59a00000 ffffd001`a5d6f024 : 0xffffe001`00000000
    
    
    ffffd001`a2f203d8  ffffe001`4f89b4c0
    ffffd001`a2f203e0  00000000`00000000
    ffffd001`a2f203e8  fffff801`be048e1eUnable to load image \SystemRoot\system32\DRIVERS\avgwfpa.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgwfpa.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
     avgwfpa+0x8e1e
    ffffd001`a2f203f0  ffffe001`4f89b4c0
    ffffd001`a2f203f8  00001f80`01003724
    ffffd001`a2f20400  00000000`00000000
    If you had more crashes since you uploaded the new zip file, please run the DM Log Collector again and upload a new zip file :)
    Please attach the new zip file into your next reply as editing a post won't notify me, posting a new reply will notify me via e-mail and the notifications system from the forum so I will have a look at it a.s.ap.
      My Computers


  5. Posts : 10
    Windows 10
    Thread Starter
       #5

    Thank you for your help.

    Yes, I encountered one problems this afternoon, which is MEMORY_MANAGEMENT. I attach the new dump files below.

    I don't think the most recent 5 dump files represent all 5 problems I listed, but I guess I will post new reply if I find them again after this.

    Do you have any recommended alternative for daemon tools? I've seen abundant of alternatives, but I want to know one particular program that is most recommended by you.
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #6

    I don't use such software myself, when I have to extract an ISO or something I do it manually but I haven't ever needed to create such a file.

    A 0x1A and a 0x12B or in words Memory Management and Faulty Hardware Corrupted Page, a certain indication of faulty memory.




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computers


  7. Posts : 10
    Windows 10
    Thread Starter
       #7

    Unfortunately, there is no error shown up. It's actually my second test, the first failed because I forgot to charge my laptop and I don't know the result.

    Attachment 78148

    Also, about the AVG, I found that I already uninstalled the program. But it's still listed in the program list yesterday. Do I need to found the trace of the software and delete it all?
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #8

    If it still is present, Revo Uninstaller will do the job for complete removal
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


    Could you run the test for a couple more passes please, I'm fairly sure it is faulty memory.
      My Computers


  9. Posts : 10
    Windows 10
    Thread Starter
       #9

    How many passes I should do next? So I can guess how much time I need for the test.
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #10

    8 passes takes about 8-10h, I would suggest to run around 15 passes and see if that shows up any errors.
    I honestly do not know what the max amount of passes is, 15 passes is a wild estimated guess based on nothing.
      My Computers


 

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