Windows 10: Multiple BSOD Problem

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  1.    04 May 2016 #11

    Ok, I will do that.

    And just now, I got BSOD again, which is DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS), the most frequent one. Would you like to look at the new dump file, maybe you can find something. Thank you.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       04 May 2016 #12

    It is the same as the first post, but I realize I made a mistake with Revo Uninstaller, it would be better if you run the AVG uninstaller in part C
    Uninstall AVG software | AVG
    Normally I mostly use Revo Uninstaller to remove programs, but with security programs it is better to use the provided uninstall tool.
    0: kd> k
     # Child-SP          RetAddr           Call Site
    00 ffffd001`94119288 fffff802`3b3612e9 nt!KeBugCheckEx
    01 ffffd001`94119290 fffff802`3b35fac7 nt!KiBugCheckDispatch+0x69
    02 ffffd001`941193d0 fffff801`f273107f nt!KiPageFault+0x247
    03 ffffd001`94119560 fffff801`f2730d01 NETIO!StreamInvokeCalloutAndNormalizeAction+0x2b7
    04 ffffd001`94119640 fffff801`f272f1ca NETIO!StreamProcessCallout+0x711
    05 ffffd001`94119780 fffff801`f272e060 NETIO!ProcessCallout+0x6ba
    06 ffffd001`941198f0 fffff801`f272cc0f NETIO!ArbitrateAndEnforce+0x4a0
    07 ffffd001`94119ae0 fffff801`f272a3c0 NETIO!KfdClassify+0x32f
    08 ffffd001`94119f30 fffff801`f272a021 NETIO!StreamClassify+0x268
    09 ffffd001`9411a0d0 fffff801`f27293ec NETIO!StreamCommonInspect+0x24d
    0a ffffd001`9411a470 fffff801`f2810da6 NETIO!WfpStreamInspectReceive+0x15c
    0b ffffd001`9411a500 fffff801`f280f65f tcpip!TcpTcbFastDatagram+0x1056
    0c ffffd001`9411a730 fffff801`f280ea2b tcpip!TcpTcbReceive+0x39f
    0d ffffd001`9411a980 fffff801`f280e475 tcpip!TcpMatchReceive+0x1fb
    0e ffffd001`9411ac30 fffff801`f280d213 tcpip!TcpPreValidatedReceive+0x385
    0f ffffd001`9411ad20 fffff801`f280cd80 tcpip!IppDeliverListToProtocol+0x73
    10 ffffd001`9411ade0 fffff801`f280c438 tcpip!IppProcessDeliverList+0x60
    11 ffffd001`9411ae50 fffff801`f280d818 tcpip!IppReceiveHeaderBatch+0x388
    12 ffffd001`9411af50 fffff801`f284e1ff tcpip!IppFlcReceivePacketsCore+0x338
    13 ffffd001`9411b070 fffff801`f284d85e tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x25f
    14 ffffd001`9411b150 fffff802`3b2256f5 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xce
    15 ffffd001`9411b280 fffff801`f283bb46 nt!KeExpandKernelStackAndCalloutInternal+0x85
    16 ffffd001`9411b2d0 fffff801`f2602d97 tcpip!FlReceiveNetBufferListChain+0xb6
    17 ffffd001`9411b350 fffff801`f2602558 ndis!ndisMIndicateNetBufferListsToOpen+0x3c7
    18 ffffd001`9411b400 fffff801`f260eef5 ndis!ndisMTopReceiveNetBufferLists+0x318
    19 ffffd001`9411b500 fffff801`f2603d73 ndis!ndisCallReceiveHandler+0x85
    1a ffffd001`9411b550 fffff801`f4f32f24 ndis!NdisMIndicateReceiveNetBufferLists+0x3a3
    1b ffffd001`9411b6d0 00000000`000005c0 netr28x+0x52f24 // Dell network driver again where it starts with
    1c ffffd001`9411b6d8 ffffe001`fd675128 0x5c0
    1d ffffd001`9411b6e0 ffffe001`fd600000 0xffffe001`fd675128
    1e ffffd001`9411b6e8 ffffe001`fd6737b8 0xffffe001`fd600000
    1f ffffd001`9411b6f0 ffffe001`00000000 0xffffe001`fd6737b8
    20 ffffd001`9411b6f8 00000000`00000000 0xffffe001`00000000
    // A deeper search shows that the AVG firewall driver is actually causing the crash.
    ffffd001`941194d8  fffff801`f4497c04Unable to load image \SystemRoot\system32\DRIVERS\avgwfpa.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgwfpa.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
      My ComputersSystem Spec

  3.    04 May 2016 #13

    It looks that your version of VPN Tunnelbear is from 2014.
    Update to the latest version.
      My ComputerSystem Spec

  4.    05 May 2016 #14

    So I already did the test again. Apparently, it didn't show any error at all either.

    Attachment 78270

    But I found something. It shows that the memory size is 3531M. But isn't it supposed to be 4096M?
    If my memory serves me right, then the other memory size is used for the VRAM of the integrated graphics. Maybe I can find the failure if I can test that portion of the RAM?

    And thank you for how to uninstall the AVG. It's clean now.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 May 2016 #15

    Just to let you know, I've only once seen an actual error with this test but it is a very good test to find out if you're cooling well enough what is in a lot of cases missed :)

    Multiple BSOD Problem Diagnostic test Multiple BSOD Problem

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My ComputersSystem Spec

  6.    05 May 2016 #16

    I'm sorry. I don't quite undestand the objective of this test. What's something occured in this test that makes it apparent that the GPU is the BSOD source? If there's artifact, that's it?

    And what GPU I must test, the integrated or the discrete one. Thank you.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 May 2016 #17

    If my memory serves me right, then the other memory size is used for the VRAM of the integrated graphics.
    The VRAM is from the GPU, we recommend Furmark to test the GPU.
    As you say the VRAM is from the iGPU so you need to test the iGPU.
      My ComputersSystem Spec

  8.    05 May 2016 #18

    Sorry for the delay, as mentioned in other post: TDR_VIDEO_FAILURE (atikmpag.sys) - Windows 10 Forums

    i was on vacation, just landed early this night, gonna catch some sleep now :)
      My ComputerSystem Spec

  9.    23 Jun 2016 #19

    Sorry, it's been almost 2 months since the last time I replied. I had to cope with final and projects, so I decided to postpone this. Sorry that I didn't inform you beforehand.

    About the furmark, I couldn't continue the test. Because it only shown the temperature for nvidia card, not the intel one. So as the test ran, the temperature graph for the intel won't move, but there's buzzing sound from the fan. So I guess I can't check with this test?

    And about this problem, I found something. Lately I got BSOD after succesfully fill out the password for lock screen. So, when I already enter the password and the lock screen "opened", then BSOD came. I don't know if it happened after I wake it up from sleep, or only locked it.
    Then, on the other hand, sometimes when I use this laptop, my screen freeze. And I catch the note, something like "intel driver for windows 8 stopped working". I thought that I already had the driver for windows 10, so I grab the driver for windows 10 from the asus site. Now I already installed it. I will report any BSOD if there's any after I installed the new driver.
      My ComputerSystem Spec

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