Windows 10: Dell Inspiron 3543 Solved

  1.    17 Apr 2016 #1

    Dell Inspiron 3543

    Hi folks
    never had a BSOD in the last year and 4 months that ive had this lappy
    now ive had 2 in 12 hours
    what would the issue be ?
    i hope the tool got all the relevant stuff.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       17 Apr 2016 #2

    The zip file you uploaded is empty.
      My ComputersSystem Spec

  3.    17 Apr 2016 #3

    when should i run the tool?
    it went through the paces
    whatta i do wrong?
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       18 Apr 2016 #4

    That's better, though only one dump in the zip file. DO you run CCleaner? If so it wipes out dump files unless you uncheck that selection.

    Attachment 75534

    The dump indicates tap0901.sys and openvpn.exe are the cause of the problem.

    They are components of OpenVPN by OpenVPN Technologies. Uninstalling it should resolve the problem. If you use it then check to see if there is a newer version available,

    Also problems with adgnetworkwfpdrv.sys which is part of Adguard for Windows. Suggest uninstalling that as well for now, see if these changes fix the problem.
      My ComputersSystem Spec

  5.    18 Apr 2016 #5

    am running CCleaner currently , usually im up to date with cleaning through this PC - Propertys on C:/ then doing it that way
    though ccleaner just got rid of 5 gigs of data :)
    but openvpn.exe?
    cannot find too uninstall
    would it be something too do with the 2 vpn programs i currently have on the pc?
    PIA and CyberGhost
    also yes. adgaurd i have just only installed a few days before the crashes started too happen.
    have not had a crash since the last one.
    so will leave adgaurd on for now.

    Thankyou for your time Rich
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       18 Apr 2016 #6

    Which one do you use, PIA or CyberGhost? If you get another BSOD uninstall the one you have running at the time and use the other.
    Ditto with AdGuard.
      My ComputersSystem Spec

  7.    18 Apr 2016 #7

    mainly CG i use
    thanks again
      My ComputerSystem Spec


Related Threads
Dell Inspiron Running Hot in Performance & Maintenance
Anyone recommend a good free program for W10, for monitoring laptop temperature ?.........this Dell Inspiron 1545 seems to be running a little hot.........I seem to remember that when I was running Vista, there was a small App. that sat on the...
Dell Inspiron 7537 Won't Power On? in Drivers and Hardware
I've just done a clean install of W10 on my Dell Inspiron 7537 laptop. I turned off the laptop last night when the battery was about half discharged. I tried turning on the laptop today after it had been off 18 hours and it was completely dead -...
Dell Inspiron 3542 in Drivers and Hardware
Windows updates couldn't find them. Windows 10 Pro 64-bit (10.0, Build 10586) Screenshot of outdated drivers: 57483
I feel frazzled and abandoned. Since downloading the Windows 10 update last week my laptop has been rendered completely useless. I can boot it up, sign into windows but in less than 3 minutes I receive the new equivalent of the blue screen of...
Solved Dell Inspiron in BSOD Crashes and Debugging
Hi I have been having trouble starting my dell Inspiron 6400 it was last running Windows 10 Build 9841. it was working fine with no problems at all until one morning when I tried to turn it on it was not showing Dell Logo just turning on and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:50.
Find Us