Frqeuent BSODs

Hello,

I have been getting BSODs fairly frequently (once a week at times). Sometimes it would crash when I'm playing a game, sometimes when I'm just browsing the internet and the last time it crashed was when I exited out of a youtube video that was playing in full screen. Any help would be appreciated, thanks!

Attachment 75351

All 3 dumps point to Netwtw02.sys as the cause. This belongs to:

Intel(R) Wireless Adapter Driver for Windows 10 - 64 Bit

Code:

*** WARNING: Unable to verify timestamp for Netwtw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwtw02.sys
Probably caused by : Netwtw02.sys ( Netwtw02+ad4f6 )

Followup: MachineOwner
---------

0: kd> lmvm Netwtw02
start             end                 module name
fffff800`21120000 fffff800`217bb000   Netwtw02 T (no symbols)           
    Loaded symbol image file: Netwtw02.sys
    Image path: \SystemRoot\System32\drivers\Netwtw02.sys
    Image name: Netwtw02.sys
    Timestamp:        Wed Dec 30 11:18:07 2015 (568403BF)
    CheckSum:         00673322
    ImageSize:        0069B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try rolling back the driver to the previous version if available from Device Manager.

I also see a

Network Adapter Driver for Windows® 10

Version: 20.7.1 (Latest) Date: 4/5/2016

here: Download Network Adapter Driver for Windows® 10

Same failure as before.

Open Device Manager, expand Network Adapters. Take a screen capture of the Device Manager window and post here please.

Next, double click on the Wireless device to open it's properties and click on the Details tab. In the Property drop down, select Hardware IDs. Screen capture that window and post image here also please.

What is the full model number of the HP Envy laptop?

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy

• Discussing it,
• Asking for guidance,
• Asking for a crack,
• The use of it,
• Etc.

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Code:

127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net

Have you tried the Windows 10 drivers here?

Drivers & Software

Attachment 76825