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  1.    16 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 9
    Windows 10 x64

    Random Freezes/BSoDs?


    Hello everyone. I have recently been receiving constant freezes (hard freezes, can't do anything, computer is still running but Gpu fans stop, monitor freezes, controls lock up, etc.) and BSoDs. To add some backstory, this just randomly started happening about 4 months after I made this build (I made it around Christmas, and this is the first time it ever froze or blue screened.) The freezes seem to occur after a few hours of gaming, but never while I'm gaming (meaning it freezes when I go take a bathroom break or am not doing anything that requires a lot of work from the computer,) and the BSoDs occur following the freeze, and every time until I give up. The blue screens have no rhyme or reason, either. It seems every time it blue screens, it gives me a different reason. The most common reasons, however, are 'IRQL_NOT_LESS_OR_EQUAL,' 'SYSTEM_SERVICE_EXCEPTION,' and 'BAD_POOL_CALLER.' Does anybody have any idea what it could be? I would provide a dump file, but my computer doesn't work for long enough to navigate to it and attach it to this post (I'm submitting this on my iPad.) My specs are:

    ASUS M5A99FX rev 2.0
    MSI GeForce GTX 980
    AMD FX 9370 8 core 4.4ghz
    2x8 DDR3 G.Skill TridentX @ 1866mhz
    Standard 1tb HDD
    Kingston HyperX SSD 256gb
    Thermaltake 750w psu

    Please let me know if I can provide anymore information. Keep in mind, I can only have the computer running for about 1-3 minutes before it freezes or blue screens.

    I should also mention I have tried reinstalling Windows, booting in safe mode to diagnose issues (doesn't blue screen or freeze in safe mode no matter the time,) and running memory checks, all to no avail.
    Last edited by EmmZeeAy; 16 Apr 2016 at 21:19. Reason: Added more info
      My ComputerSystem Spec
  2.    17 Apr 2016 #2
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    Please read BSOD Posting Instructions & How to upload files

    You should be able to follow the instructions in safe mode, although some data may be incorrect collected due to safe mode.
      My ComputersSystem Spec
  3.    17 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 9
    Windows 10 x64
    Thread Starter

    Thank you for the reply. I managed to do a normal boot and create the dump file for you.
      My ComputerSystem Spec
  4.    17 Apr 2016 #4
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    It looks like your memory isn't seated properly, it looks like it is seated in DIMM_A1 & DIMM_A2 while it should be either DIMM_A2 & DIMM_B2 or DIMM_A1 & DIMM_B1 or in other words the same colored slots.

    Seat the memory properly and let me know how it goes
      My ComputersSystem Spec
  5.    17 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 9
    Windows 10 x64
    Thread Starter

    Thank you for the help. So far so good! I actually feel really stupid knowing I but them in a1/2. I didn't even realize I did until you said that haha.

    On a slight tangent, do you know a good application where I can monitor my computer's temp levels? I've been noticing my processor is getting slightly more hot than it used to be, and I just want to watch it in case I need to replace the liquid cooling on it. Thank you!

    I will edit this message if it crashes.
      My ComputerSystem Spec
  6.    17 Apr 2016 #6
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro

    I use Speccy & HWMonitor for the temps
    You could also use Realtemp, but then there is a risk of getting problems because it uses WinRing0.sys which is a driver known for causing BSODs especially because it is in most cases dating around 2008. Please note it is only a risk, but that doesn't mean that the risk will occur
    I've used Realtemp myself for some time without problems, I removed it because I didn't use it much at the time.
      My ComputersSystem Spec
  7.    17 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 9
    Windows 10 x64
    Thread Starter

    Perfect time for your reply. I just got a SYSTEM_SERVICE_EXCEPTION BSoD

    It now only ever gives this reason (from what I've seen in the last 20 or so minutes) and still locks up from time to time.
      My ComputerSystem Spec
  8.    17 Apr 2016 #8
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro
      My ComputersSystem Spec
  9.    17 Apr 2016 #9
    Join Date : Apr 2016
    Posts : 9
    Windows 10 x64
    Thread Starter

    Right here.
      My ComputerSystem Spec
  10.    17 Apr 2016 #10
    Join Date : Jun 2015
    Posts : 12,957
    Windows 10 Pro




    Random Freezes/BSoDs? Diagnostic Test Random Freezes/BSoDs?
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

 
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