Windows 10: About a year old PC - Random BSOD and crashes

  1.    16 Apr 2016 #1

    About a year old PC - Random BSOD and crashes


    Hey Guys

    Thanks in advance for all the good work that you all do. Been a fan / reader of the websites since Windows 7.

    Built a PC about a 1.5 years ago for the otherhalf with a Gigabyte Z97X-UD3H Rev1.0 board and intel processor. She has been telling me that it BSOD's on occasions and crashes. I've recently updated the firmware on the motherboard to version F4 but still seems to happen. I know the realtek audio drivers are an older driver but wasnt sure if this was causing the issues. I've tried to do some research through using Nirsoft Bluescreenview but its not always the best to give you a specific answer. Next point of call was you guys.

    I'd sincerely appreciate any assistance you can give me and let me know if you need any further information than the attached.

    Thanks again
    Diceclay
      My ComputerSystem Spec


  2. Posts : 13,354
    Windows 10 Pro
       16 Apr 2016 #2




    About a year old PC - Random BSOD and crashes Diagnostic Test About a year old PC - Random BSOD and crashes
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  3.    16 Apr 2016 #3

    Hi axe0

    Thanks so much for your response. Memtest86 instantly came up with errors, so should I go through the process of elimination to work out what stick is faulty, or excuse my ignorance, but in your opinion based on the instant Memtest86 errors, does it specifically say there is a bad ram stick and would replacing the ram itself given its cheap price be the easiest option to keep the two ram sticks the same? ie as we have 2 x 8Gb sticks - 16gb in total)

    Thanks again.
      My ComputerSystem Spec


  4. Posts : 13,354
    Windows 10 Pro
       17 Apr 2016 #4

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    This is also in the instructions and in the tutorial.
      My ComputersSystem Spec

  5.    17 Apr 2016 #5

    Not a problem will go through the tutorial, thank you again for all your help.
      My ComputerSystem Spec


 

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