Multiple BSODs (Once Again) Solved

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  1.    15 Apr 2016 #1

    Multiple BSODs (Once Again)

    I am back once again, with more crashes; after my last thread (Five months ago) all was fine, but now my computer is blue screening once again. I have had one BSOD every day for the past four days (If I recall correctly and including today) Every time they have happened I have been merely using the internet with Google Chrome, and possible doing file work (Like reading a pdf). Each error code is different each time; I believe the most recent was a spooler exception. (Though not 100% sure) All help is appreciated, thank you.
      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       15 Apr 2016 #2

    Are you having a gaming keyboard with sound output?

    If yes, let us know in detail about it. I guess it is G510.
      My ComputerSystem Spec

  3.    15 Apr 2016 #3

    Yes, I use the Logitech G510 keyboard for my sound output, I have my headset with mic (Kingston HyperX Cloud) plugged into it through audio jack. And (obviously) it plugs into my computer through USB.

    On a side-note it has recently been acting up, it has stopped automatically choosing my custom profile and I've had to choose it manually everyday (This has happened it the past though, and it always would just start working again, eventually). So it may just be a coincidence.
      My ComputerSystem Spec

  4. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       16 Apr 2016 #4

    Well. Please remove that keaboard on a test basis. Apply any other keyboard for a reasonable time (say 7 days) and see how the computer runs.

    We are getting a hint that a sound making keyboard is anyhow influencing the issue but we dont have a documented full proof to say it. So this elimination test will be very needed.
      My ComputerSystem Spec

  5.    16 Apr 2016 #5

    Very well, I will report back after the allotted time, unless anything else comes up.
      My ComputerSystem Spec

  6. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       16 Apr 2016 #6

    No problem, mate!
      My ComputerSystem Spec

  7.    18 Apr 2016 #7

    Welp, my computer blue screened again just a few minutes before the time of writing this. I've attached the new file and I believe the error code mentioned Win32.sys. Before It BSOD'd I was simply using Google Chrome and working on a pdf with file explorer.
      My ComputerSystem Spec

  8. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       19 Apr 2016 #8

    Please do two things.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.

    If it does not show any error, enable Driver Verifier to monitor the drivers.Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    information   Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

    warning   Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

    Tip   Tip

    Let us know the results, with the subsequent crash dumps, if any.
    ____________________________________________________________________________________________________ ________
    BugCheck 3B, {c0000005, fffff960d4dd0ec6, ffffd00023d35030, 0}
    Probably caused by : win32kbase.sys ( win32kbase!HMFreeObject+16 )
    Followup:     MachineOwner
      My ComputerSystem Spec

  9.    19 Apr 2016 #9

    Attachment 75657Yep, I got an error when testing ram
      My ComputerSystem Spec

  10. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       22 Apr 2016 #10

    Sixthdaemonfox said: View Post
    Attachment 75657Yep, I got an error when testing ram
    Sorry for the late reply, I was not in home for last two days, and was not able to reply.

    A single error can rule out the RAM as failing, but the failure may be caused by one RAM stick itself, or by a failing DIMM slot. It is better to discriminate between these two before taking the next step.

    I would suggest you to follow the Part Three: Results & Extended Testing part of MemTest86+ - Test RAM - Windows 10 Forums.

    Please let us know this result.
      My ComputerSystem Spec

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