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  1.    15 Apr 2016 #1
    Join Date : Dec 2015
    Posts : 18
    Windows 10

    Multiple BSODs (Once Again)


    I am back once again, with more crashes; after my last thread (Five months ago) all was fine, but now my computer is blue screening once again. I have had one BSOD every day for the past four days (If I recall correctly and including today) Every time they have happened I have been merely using the internet with Google Chrome, and possible doing file work (Like reading a pdf). Each error code is different each time; I believe the most recent was a spooler exception. (Though not 100% sure) All help is appreciated, thank you.
      My ComputerSystem Spec
  2.    15 Apr 2016 #2
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Are you having a gaming keyboard with sound output?

    If yes, let us know in detail about it. I guess it is G510.
      My ComputerSystem Spec
  3.    15 Apr 2016 #3
    Join Date : Dec 2015
    Posts : 18
    Windows 10
    Thread Starter

    Yes, I use the Logitech G510 keyboard for my sound output, I have my headset with mic (Kingston HyperX Cloud) plugged into it through audio jack. And (obviously) it plugs into my computer through USB.

    On a side-note it has recently been acting up, it has stopped automatically choosing my custom profile and I've had to choose it manually everyday (This has happened it the past though, and it always would just start working again, eventually). So it may just be a coincidence.
      My ComputerSystem Spec
  4.    16 Apr 2016 #4
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Well. Please remove that keaboard on a test basis. Apply any other keyboard for a reasonable time (say 7 days) and see how the computer runs.

    We are getting a hint that a sound making keyboard is anyhow influencing the issue but we dont have a documented full proof to say it. So this elimination test will be very needed.
      My ComputerSystem Spec
  5.    16 Apr 2016 #5
    Join Date : Dec 2015
    Posts : 18
    Windows 10
    Thread Starter

    Very well, I will report back after the allotted time, unless anything else comes up.
      My ComputerSystem Spec
  6.    16 Apr 2016 #6
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    No problem, mate!
      My ComputerSystem Spec
  7.    18 Apr 2016 #7
    Join Date : Dec 2015
    Posts : 18
    Windows 10
    Thread Starter

    Welp, my computer blue screened again just a few minutes before the time of writing this. I've attached the new file and I believe the error code mentioned Win32.sys. Before It BSOD'd I was simply using Google Chrome and working on a pdf with file explorer.
      My ComputerSystem Spec
  8.    19 Apr 2016 #8
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Please do two things.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.

    If it does not show any error, enable Driver Verifier to monitor the drivers.Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    information   Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

    warning   Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

    Tip   Tip



    Let us know the results, with the subsequent crash dumps, if any.
    ____________________________________________________________________________________________________ ________
    Code:
    BugCheck 3B, {c0000005, fffff960d4dd0ec6, ffffd00023d35030, 0}
    
    Probably caused by : win32kbase.sys ( win32kbase!HMFreeObject+16 )
    
    Followup:     MachineOwner
    ---------
      My ComputerSystem Spec
  9.    19 Apr 2016 #9
    Join Date : Dec 2015
    Posts : 18
    Windows 10
    Thread Starter

    Attachment 75657Yep, I got an error when testing ram
      My ComputerSystem Spec
  10.    22 Apr 2016 #10
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Quote Originally Posted by Sixthdaemonfox View Post
    Attachment 75657Yep, I got an error when testing ram
    Sorry for the late reply, I was not in home for last two days, and was not able to reply.

    A single error can rule out the RAM as failing, but the failure may be caused by one RAM stick itself, or by a failing DIMM slot. It is better to discriminate between these two before taking the next step.

    I would suggest you to follow the Part Three: Results & Extended Testing part of MemTest86+ - Test RAM - Windows 10 Forums.

    Please let us know this result.
      My ComputerSystem Spec

 
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