Windows 10: Recent Random Frequent BSOD

  1.    13 Apr 2016 #1

    Recent Random Frequent BSOD


    Relatively new build, clean install of Win10, fully updated. Starting a couple of days ago, I've been re-booting about every hour or so, nothing helpful in the Event Viewer logs, so I'm posting here.

    Config:
    AMD Athlon X4 860K factory clocking and cooler

    Gigabyte F2A78M-HD2 MB
    Crucial Ballistix 2x8GB
    MSI Radeon R7 265
    Logitech G602 mouse
    Corsair STRAFE keyboard
    Crucial SSD
    Samsung optical drive

    This has been running super stable, stable temps, etc for a couple of months, and this just started blowing up the other day. Dump attached.

    Any help deeply appreciated.
      My ComputerSystem Spec


  2. Posts : 5,101
    Windows 10 Pro X64 15063.483
       13 Apr 2016 #2

    Looked at the latest 8 dumps, they are all the same:

    Code:
    BugCheck 51, {1, ffffc001af674000, 92115915, 2d2}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+cfaa )
    Code:
    REGISTRY_ERROR (51)
    Something has gone badly wrong with the registry.  If a kernel debugger
    is available, get a stack trace. It can also indicate that the registry got
    an I/O error while trying to read one of its files, so it can be caused by
    hardware problems or filesystem corruption.
    It may occur due to a failure in a refresh operation, which is used only
    in by the security system, and then only when resource limits are encountered.
    Code:
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x51
    
    PROCESS_NAME:  GoogleUpdate.e
    Start by uninstalling all things Google, Google Chrome, Google Desktop, Google Toolbar, etc.
    Reboot and test, see if that resolved the BSODs.

    If you do have registry corruption I don't know of any way to fix it other than reinstall. You could try a Repair Install which would leave all your data and most software ASIS. If that doesn't resolve the problem then you need to backup your data and do a Clean Install. We're not at that stage yet, try the google stuff first.
      My ComputersSystem Spec


  3. Posts : 12,312
    Windows 10 Pro
       14 Apr 2016 #3

    Registry corruption may be fixed with a few things, depending on what the root cause exactly is.



    Recent Random Frequent BSOD Diagnostics Test Recent Random Frequent BSOD
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.




    Recent Random Frequent BSOD Diagnostics Test Recent Random Frequent BSOD
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec

  4.    14 Apr 2016 #4

    Ztruker said: View Post
    Looked at the latest 8 dumps, they are all the same:

    Code:
    BugCheck 51, {1, ffffc001af674000, 92115915, 2d2}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+cfaa )
    Code:
    REGISTRY_ERROR (51)
    Something has gone badly wrong with the registry.  If a kernel debugger
    is available, get a stack trace. It can also indicate that the registry got
    an I/O error while trying to read one of its files, so it can be caused by
    hardware problems or filesystem corruption.
    It may occur due to a failure in a refresh operation, which is used only
    in by the security system, and then only when resource limits are encountered.
    Code:
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x51
    
    PROCESS_NAME:  GoogleUpdate.e
    Start by uninstalling all things Google, Google Chrome, Google Desktop, Google Toolbar, etc.
    Reboot and test, see if that resolved the BSODs.

    If you do have registry corruption I don't know of any way to fix it other than reinstall. You could try a Repair Install which would leave all your data and most software ASIS. If that doesn't resolve the problem then you need to backup your data and do a Clean Install. We're not at that stage yet, try the google stuff first.
    OK, the system blew up as soon as I tried to un-install Google Chrome (the only Google sw installed), but eventually, got that done.

    It now runs a clean scan using SFC. I'll let you know if the problem recurs.

    Thanks very much for your help
      My ComputerSystem Spec


 

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