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  1.    13 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 11
    Windows 10 Enterprise 64 bit

    Bsod 0xD1


    Hi i Get a BSOD windows 10 enterprise edition 64bit
    HP Elitebook 8460p

    crash dump file: C:\Windows\Minidump\041316-22640-01.dmp
    This was probably caused by the following module: netio.sys (0xFFFFF80128D8036C)
    Bugcheck code: 0xD1 (0x8, 0x2, 0x0, 0xFFFFF80128D8036C)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\netio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Network I/O Subsystem
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
    Last edited by almogc; 13 Apr 2016 at 12:50.
      My ComputerSystem Spec
  2.    13 Apr 2016 #2
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
      My ComputerSystem Spec
  3.    18 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 11
    Windows 10 Enterprise 64 bit
    Thread Starter

    the issue is not resolve ...
      My ComputerSystem Spec
  4.    18 Apr 2016 #4
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Quote Originally Posted by almogc View Post
    the issue is not resolve ...
    Blue Screen of Death (BSOD) Posting Instructions
      My ComputerSystem Spec
  5.    18 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 11
    Windows 10 Enterprise 64 bit
    Thread Starter

    i attach zip file with all info DESKTOP-39KAPRC-Wed_04_13_2016_203501_83.zip
      My ComputerSystem Spec
  6.    18 Apr 2016 #6
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    How much data it may contain in 22 bytes?

    You need to redo the process.
      My ComputerSystem Spec
  7.    18 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 11
    Windows 10 Enterprise 64 bit
    Thread Starter

    again process


    i do the processs again and this not allocate info in the zip fille i do same the step in the post ...
      My ComputerSystem Spec
  8.    18 Apr 2016 #8
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    @almogc, try the batch file version of the MD Log Collector.

    Run this as admin. Post the log in your reply post. Attachment 75489
      My ComputerSystem Spec
  9.    19 Apr 2016 #9
    Join Date : Jun 2015
    Posts : 12,954
    Windows 10 Pro

    Hi almogc

    Welcome to the 10forums

    Although there are some problems with the log files, we'll need a few to get some info about your system to get a better idea of what is going on. Please follow below instructions for gathering a few files manually.

    Please run "winver" (without quotes) in a search and press enter, this will show a pop-up of the exact Windows version that is installed. Please make a screenshot of it and post it so I know what Windows version we're working with.

    Please search for "msinfo32" (without quotes) and open the msinfo32 app,

    • save it as msinfo32.nfo,
    • in explorer go to the directory where it is saved,
    • right click the msinfo32.nfo file,
    • choose 'send to' or 'copy to',
    • choose 'compressed (zipped) folder'

    Attachment 75548

    Please run following commands in an admin command prompt, it creates a file called 'systeminfo.txt', it is created with the DM Log Collector and shows some information about your system too but we'll have to do it manually now.
    Code:
    systeminfo > "%USERPROFILE%\Desktop\systeminfo.tmp"findstr /v "Owner." "%USERPROFILE%\Desktop\systeminfo.tmp" > "%USERPROFILE%\Desktop\systeminfo.txt"
    del "%USERPROFILE%\Desktop\systeminfo.tmp"
    Please search "dxdiag" (without quotes), you'll see a pop-up within a few moments.
    In this popup you see the DirectX Diagnostic Tool, click on 'Save All Information' and save it as 'dxdiag.txt'
    Attachment 75549

    Please go in Windows Explorer to following location for the gathering of the minidumps: %systemroot%\minidump
    Select all dumps from the last week, right click 1 of them and choose > send to > compressed (zipped) folder naming it as minidumps.

    Now that we have a few files, please upload them all, you may put them all together in 1 zip file if you'd like
    You can put them in a zip file by moving them in the same place, select the files > right click 1 of them and choose > send to > compressed (zipped) folder.

    To sum up there are a few files gathered
    1. msinfo file
    2. systeminfo.txt file
    3. dxdiag file
    4. minidumps
    Last edited by axe0; 01 May 2016 at 12:44. Reason: correction msinfo part
      My ComputersSystem Spec
  10.    19 Apr 2016 #10
    Join Date : Apr 2016
    Posts : 11
    Windows 10 Enterprise 64 bit
    Thread Starter

    Logs


    hi i attach all logs
    thank you
      My ComputerSystem Spec

 
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