Blackscreen and no reaction at all

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  1. Posts : 7
    Windows 10
    Thread Starter
       #11

    Hi, my PC is crashing all the time.
    In the morning I saw a bluescreen with the
    error message : thread stuck in device driver
    The problem is that I'm not anymore in guaranty.
    But every time my graphiccard is at the supplier, they didn't find any problems.
    😥
      My Computer


  2. Posts : 116
    W10
       #12

    axe0 said:
    You can find the GPU in the msinfo32.nfo file, I cannot read german but it is straight forward to me since I've gone through it numerous of times.
    Attachment 74454


    A GPU defect can cause various of display problems, it doesn't have to be only a flickering but it could also be a black screen after some time.


    If I understand the description of the problem correct, the OP had used the DM Log Collector in safe mode, in normal mode couldn't because of the display problem. Running the DM Log Collector in safe mode changes some data in the files.
    thx for clearing that up!
      My Computer


  3. Posts : 14,901
    Windows 10 Pro
       #13

    Have you tried to change the GPU from slot?
      My Computers


  4. Posts : 7
    Windows 10
    Thread Starter
       #14

    No, not yet. I will try at home after work
      My Computer


 

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