Windows 10: Numerous BSOD crashes

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  1. Posts : 22
    Microsoft Windows 10 Pro 64-bit
       11 Apr 2016 #1

    Numerous BSOD crashes


    Hi,
    I have been getting these BSOD crashes for sometime now and it has gotten to the point where it is really irritating. When I first installed Windows 10, it was an upgrade from Windows 7 pro. After getting the BSODs, I wiped my hard drive and installed 10 clean. It was good for a while and then the BSODs started again. I have updated the video card and sound card, along with the LAN drivers. I have the AMD Radeon HD 5450, Sound Blaster X-Fi, 12gb memory and the AMD A8-3850 processor. I hope someone here can help.

    Attachment 74301
      My ComputerSystem Spec


  2. Posts : 13,354
    Windows 10 Pro
       11 Apr 2016 #2

    Visit Windows Update and let all updates install, you should have at least 1 or a few hotfixes installed.

    After you've done that, monitor your system and report back how it goes.
    In case any BSOD occurs after the Windows Update visit, run the DM Log Collector again and upload a new zip.
      My ComputersSystem Spec


  3. Posts : 22
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       11 Apr 2016 #3

    axe0 said: View Post
    Visit Windows Update and let all updates install, you should have at least 1 or a few hotfixes installed.

    After you've done that, monitor your system and report back how it goes.
    In case any BSOD occurs after the Windows Update visit, run the DM Log Collector again and upload a new zip.
    According to the update "Your device is up to date. Last checked: Today, ‏‎2:15 PM" It installed a definitions update for Windows Defender and a Junk Mail detector for Microsoft Outlook. Looking through the update history, it shows all updates were successful.
      My ComputerSystem Spec


  4. Posts : 13,354
    Windows 10 Pro
       11 Apr 2016 #4

    Please post a screenshot of the history of Windows Update.
      My ComputersSystem Spec

  5.    11 Apr 2016 #5

    ShadowKnight, MAYBE this will work:

    Although you have the latest video card drivers, they might not have installed properly.

    Try going to Device Manager--Display Adapters--(select your video card)--Events, and select the date that you installed Windows 10. If it tells you that the installation is not complete, that's your problem.

    I have had three Blue Screens of Death in the past month, along with a locked-up game. I used this method, and then re-installed the driver successfully. So far, so good.
      My ComputerSystem Spec

  6.   My ComputerSystem Spec


  7. Posts : 22
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       11 Apr 2016 #7

    Vince Massi said: View Post
    ShadowKnight, MAYBE this will work:

    Although you have the latest video card drivers, they might not have installed properly.

    Try going to Device Manager--Display Adapters--(select your video card)--Events, and select the date that you installed Windows 10. If it tells you that the installation is not complete, that's your problem.

    I have had three Blue Screens of Death in the past month, along with a locked-up game. I used this method, and then re-installed the driver successfully. So far, so good.
    Attachment 74317
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       11 Apr 2016 #8

    The files are speaking differently than your screenshots are showing, but there are clearly some hotfixes installed :)

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Attachment 74319
    Code:
    0: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff801`32de0000 fffff801`342ef000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Nov 04 22:39:32 2015 (563A7B14)
        CheckSum:         014AB74E
        ImageSize:        0150F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update or reinstall the drivers from your Webcam, it is giving many problem reports.
    Code:
    Name	Webcam Pro 9000
    Manufacturer	Logitech
    Status	OK
    PNP Device ID	USB\VID_046D&PID_0809&MI_02\6&1EC491B2&0&0002
    Driver	c:\windows\system32\drivers\usbaudio.sys (10.0.10586.0, 128.50 KB (131,584 bytes), 10/30/2015 3:17 AM)
      My ComputersSystem Spec


  • Posts : 22
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       11 Apr 2016 #9

    axe0

    I have uninstalled and reinstalled my video drivers and uninstalled the logitech web cam. After the computer restarted after installing the new video driver, I had another BSOD. I created another debug file.
    Thanks for all your help so far.
    Attachment 74345
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       12 Apr 2016 #10

    Please update the Realtek LAN drivers to the newest version, Windows 8, and see how that goes.
    Support For A75MA-G55 | MSI Global | Motherboard - The world leader in motherboard design 64
    If that doesn't help, try the drivers from Realtek directly
    Driver Reference Table - rt640x64.sys
    Code:
    0: kd> lmvm rt640x64
    Browse full module list
    start             end                 module name
    fffff800`ab2a0000 fffff800`ab385000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Oct 01 12:34:33 2015 (560D0C39)
        CheckSum:         000F372A
        ImageSize:        000E5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


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