Windows 10: BSOD happened Ex-Nihilo

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  1.    11 Apr 2016 #1

    BSOD happened Ex-Nihilo


    Good day all;
    I got this after running for weeks without incident.
    The only system change was 48 hours ago which was a bug fix to "Spybot Search & Destroy". All recommended fixes seemed to work well with that.
    Any way, I got this little surprise at bootup today and am hoping to get your input.
    PS: I (like many others) have stopped allowing Nvidia driver updates since December.
    they DO seem to cause more than a few problems.
    Thanks,
    Steve
      My ComputerSystem Spec

  2.    11 Apr 2016 #2

    Hi,

    Welcome on the forum!
    I'm sorry but there is no BSOD to analyze?
      My ComputerSystem Spec

  3.    11 Apr 2016 #3

    zztemp said: View Post
    Hi,

    Welcome on the forum!
    I'm sorry but there is no BSOD to analyze?
    The attached .zip file is not what is required?
      My ComputerSystem Spec

  4.    11 Apr 2016 #4

    Molds2014 said: View Post
    The attached .zip file is not what is required?
    Well yes it is but sadly it is missing some files (.DMP)
    It is those files that we use to analyze bluescreens.

    In your zip there are none.
    Have a look at c:\Windows\Minidump

    Does that folder exist? Does it contain .DMP files?
    If so, rerun the collection tool again and re-upload. We do need such files.
      My ComputerSystem Spec

  5.    11 Apr 2016 #5

    That folder does not exist. When I booted, I got the BSOD and then did a hard-power-off, and the system booted normally. After that, I ran the collection tool.
      My ComputerSystem Spec

  6.    11 Apr 2016 #6

    So for some reason the BSOD-dump file was not created, hence it is not included.
    It might just be that your system is not configured to create a dumpfile.

    Here is explained how to set up your system to do so in the future: Set MiniDump

    If a dumpfile was created , it might also be located at c:\Windows
    So look for *.dmp at c:\windows
      My ComputerSystem Spec

  7.    11 Apr 2016 #7

    OK, I changed the system settings to create a dump file in the future. I also searched my entire drive for *.dmp and the only results were from 2 days before the problem, and not in a "Windows" folder. Let me know if you would like the 2 most recent files shown. The required reboot did not produce any errors.
      My ComputerSystem Spec

  8.    12 Apr 2016 #8

    HI, good job on settings things up!
    Those dumpfiles are creates by other processes, they are not the BSOD files we are looking for.
    Your computer will record any future BSOD's, we'll just have to wait for those.
      My ComputerSystem Spec


  9. Posts : 11,529
    Windows 10 Pro
       12 Apr 2016 #9

    Molds2014 said: View Post
    That folder does not exist. When I booted, I got the BSOD and then did a hard-power-off, and the system booted normally. After that, I ran the collection tool.
    If you haven't modified the recovery settings the system will automatically restart for you.

    Did you let the BSOD finish collecting the data or did you immediately shut off?
      My ComputersSystem Spec

  10.    12 Apr 2016 #10

    Hello Axe0;
    axe0 said: View Post
    If you haven't modified the recovery settings the system will automatically restart for you.

    Did you let the BSOD finish collecting the data or did you immediately shut off?
    As I only got the initial BSOD and none subsequent to that, there is no recovery file to show you. (My system wasn't set to capture the crashes at the time the BSOD occurred) I suppose that is [good] and [bad]. Good that it stopped crashing, bad that we have no dumpfile to view.
    Like zztemp points out, we will just have to wait for a future BSOD. My system is now set to capture those dumps, so until next time.....
    And thanks to ALL for the pointers !!
      My ComputerSystem Spec


 
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