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  1. Joined : Apr 2016
    Posts : 6
    Windows 10
       11 Apr 2016 #1

    PC sometimes boots to desktop and freezes. Any ideas?


    Hi all, I can't seem to figure out what is going on with my PC. More times than not my computer will boot to the desktop and freeze. I then have to restart my PC and it's fine. Sometimes, it does the same and I have to constantly restart until it's running normally. When it is running fine all is well. I updated all my drivers so all seems to be fine. I can't seem to update the BIOS but I can't seem to pinpoint the problem with the freezing.


    I'm running windows 10 pro


    My specs are the following.


    CPU: intel i7 -4790 Quad Core
    Liquid CPU Cooler: Corsair H100i 77.0 CFM
    Motherboard: Asus z97-a Socket 1150 intel z97
    Memory: G.SKILL TridentX Series 16GB (2 x 8GB)
    Storage: SAMSUNG 128GB SSD, SAMSUNG 256GB SSD & WD 2TB HDD
    Video Card: EVGA GeForce GTX 780 3gb GDDR5
    Power Supply: CORSAIR HX Series HX750 750W





    Has anyone ever had this occur to them? I did notice twice last week the computer BSODed and if I remember correctly it was my netosio.sys file.


    I will post my BSOD reports later this evening when I get home from work.

    Any help would be much appreciated!


    Thanks,
    Rudy
    Last edited by rudyr89; 11 Apr 2016 at 21:45.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       11 Apr 2016 #2

    Your temps are getting to high, you need to clean your case of dust and if required reapply thermal paste, that should get the temps more down assuming you have a proper cooling system.
      My System SpecsSystem Spec


  3. Joined : Apr 2016
    Posts : 6
    Windows 10
       11 Apr 2016 #3

    axe0 said: View Post
    Your temps are getting to high, you need to clean your case of dust and if required reapply thermal paste, that should get the temps more down assuming you have a proper cooling system.
    It is definitely time to clean the case. I have a Cooler Master HAF X Case. As for the CPU it currently has a Corsair H100 on it. I have also attached my DM log to the original post. Thanks !
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Apr 2016 #4

    Please remove all illegal activated programs before we can proceed, per the forum rules no kind of piracy is allowed (discussion about piracy, asking for guidance for piracy, asking for a crack, having piracy installed while we're troubleshooting your system, etc.)

    Forum rules

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
    Code:
    127.0.0.1				activate.adobe.com
    127.0.0.1				practivate.adobe.com
    127.0.0.1				ereg.adobe.com
    127.0.0.1				activate.wip3.adobe.com
    127.0.0.1				wip3.adobe.com
    127.0.0.1				3dns-3.adobe.com
    127.0.0.1				3dns-2.adobe.com
    127.0.0.1				adobe-dns.adobe.com
    127.0.0.1				adobe-dns-2.adobe.com
    127.0.0.1				adobe-dns-3.adobe.com
    127.0.0.1				ereg.wip3.adobe.com
    127.0.0.1				activate-sea.adobe.com
    127.0.0.1				wwis-dubc1-vip60.adobe.com
    127.0.0.1				activate-sjc0.adobe.com
    127.0.0.1                               adobe.activate.com
    127.0.0.1                               adobeereg.com                        
    127.0.0.1                               www.adobeereg.com                    
    127.0.0.1                               wwis-dubc1-vip60.adobe.com           
    127.0.0.1                               125.252.224.90                       
    127.0.0.1                               125.252.224.91
    127.0.0.1                               hl2rcv.adobe.com
      My System SpecsSystem Spec


  5. Joined : Apr 2016
    Posts : 6
    Windows 10
       12 Apr 2016 #5

    Hello, I had someone local build my computer. He pre-installed everything for me. Do I just uninstall all adobe products since that's what it looks like it's blocking?
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Apr 2016 #6

    Unless you give those tech guys a key for activation they'll activate everything illegal because that is the cheapest.

    You have to remove all illegal activated programs in order to proceed.
      My System SpecsSystem Spec


  7. Joined : Apr 2016
    Posts : 6
    Windows 10
       12 Apr 2016 #7

    axe0 said: View Post
    Unless you give those tech guys a key for activation they'll activate everything illegal because that is the cheapest.

    You have to remove all illegal activated programs in order to proceed.
    That explains why I always have a problem updating my programs and why the cost was so low for an adobe suite.. I'll be sure to run this by them. I will uninstall all adobe programs when I get home this evening. Thank you for the heads up axe0. I'll be sure to get in touch with them for a refund.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Apr 2016 #8

    FYI, piracy may or may not be a direct cause, but if it is not a direct cause then it certainly will influence it what makes troubleshooting difficult.

    Here is a part of my template about illegal activations of Windows, but it is the same with programs.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
      My System SpecsSystem Spec


  9. Joined : Apr 2016
    Posts : 6
    Windows 10
       02 May 2016 #9

    axe0, I was able to remove all adobe programs however I'm still getting the error. Any ideas? I also found out that the company that installed the suite is no longer around.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       02 May 2016 #10

    I had another look at your pic of the temps, it seems I confused F with C as I normally see them otherwise (F first and thereafter C). The temps in the pic are fine.

    You mean you boot to the desktop and your system freezes?
      My System SpecsSystem Spec


 
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