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  1.    07 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit

    DPC_WATCHDOG_VIOLATION related to nvlddmkm.sys


    Hi, I've been getting this error for some time now, and it happens pretty randomly. Back when I had Windows 8.1, my laptop would get really slow before crashing shortly after. Now that I have upgraded to Windows 10, it seems like the crashes only happen when I'm playing a game. Sometimes, it would just display the message "Display driver stopped responding and has recovered" then freezing shortly afterwards. Attached below are the files that the log collector gathered.
      My ComputerSystem Spec
  2.    07 Apr 2016 #2
    Join Date : Mar 2016
    Posts : 111
    W10

    Hi and welcome to the forum
    I see you have a NVIDIA GeForce GTX 960M as GPU

    and you are currently using driver:


    Code:
    lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`09e70000 fffff801`0aa95000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 23 20:31:51 2016 (56CCB3A7)
        CheckSum:         00BEE1BE
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    It is strange to me that on de support page of your Lenovo, there is no recent driver for your: GPU Laptops :: Lenovo Y Series laptops :: Y50-70 Laptop (Lenovo) - Lenovo Support (US)

    There currently is a new driver out for your GPU -> driver 364.72 WHQL (date: 28/03/2016)
    found at http://www.nvidia.com/download/drive...x/100870/en-us

    You could delete all drivers with DDU and do a reinstall of the latest nvidia drivers.

    Note: Some say that for a laptop, you can best install drivers that are provided by the manufacturer.
    If you wish to follow this reasoning, you could always reinstall the latest drivers provided by Lenovo after you have removed all existing videodrivers with DDU.

    On a sidenote:
    Your mouse is being mentioned as a problem device:
    PS/2 Compatible Mouse ACPI\SYN2B34\4&2F91B4FB&0 Failure using the VxD loader.
      My ComputerSystem Spec
  3.    07 Apr 2016 #3
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Laptop manufacturers are usually very slow with releasing new driver updates, hence the reason why there is no update for a long period.
    Drivers other than from the laptop manufacturer may not function 100% proper, which is why it isn't recommended to install drivers that aren't provided by the laptop manufacturer.

    It seems the drivers from the Lenovo are a bit more outdated, but usually they are at least 100% stable, I recommend to run DDU and install the drivers Lenovo provides.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Lenovo. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 73564
      My ComputersSystem Spec
  4.    07 Apr 2016 #4
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit
    Thread Starter

    Alright thanks for the suggestions, guys. I'm downloading DDU and the vendor NVidia drivers right now. I'll update y'all but it'll be a while, since I have really slow internet connection.
      My ComputerSystem Spec
  5.    07 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit
    Thread Starter

    Got rid of my old drivers and reinstalled the one from Lenovo. It got me two straight hours of playing, then the "Display driver stopped responding and has recovered" showed up again. Pretty sure I'll get another BSOD later on. Would post another log collector zip after a while.
    Last edited by AEADGbB; 07 Apr 2016 at 21:54.
      My ComputerSystem Spec
  6.    07 Apr 2016 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Would post another log collector zip after a while.
    Only if you truly get a new BSOD please.
      My ComputersSystem Spec
  7.    08 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit
    Thread Starter

    Update: I've gotten two BSODs. During the first one, the display driver kept on crashing and recovering everytime I open the NVidia control panel. It eventually crashed with a VIDEO_TDR_ERROR. During the second one, I was in a game, then the screen and audio froze, artifacts showed up and shortly afterwards, it crashed with a VIDEO_SCHEDULER_INTERNAL_ERROR. Sfc /scannow said that there were no integrity violations. I don't know if it's relevant, but whenever it reboots from a BSOD or when I do a hard reset, it makes a popping sound. Could my GPU be damaged? Anyway, I'm having trouble attaching the log collector zip here, so I just uploaded it to Mega.

    https://mega.nz/#!B5YCGKTY!J3UGKJTmN...DdHj9EzmBhGIaE
    Last edited by AEADGbB; 08 Apr 2016 at 02:06.
      My ComputerSystem Spec
  8.    08 Apr 2016 #8
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Could my GPU be damaged?
    Possibly, it sounds like it at least, but it may be something else.
    I assume you use both your GPU's?

    During the first one, the display driver kept on crashing and recovering everytime I open the NVidia control panel
    Was it possible to only install the drivers with the installation setup?
      My ComputersSystem Spec
  9.    08 Apr 2016 #9
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit
    Thread Starter

    Apparently, the integrated graphics card is mostly in use. The discrete one is only used in 3D applications. It also doesn't seem to crash when I disable the discrete GPU. Also, the drivers were installed through setup. I just tried going to the control panel after installation to change the settings.
      My ComputerSystem Spec
  10.    08 Apr 2016 #10
    Join Date : Apr 2016
    Posts : 9
    Windows 10 64-bit
    Thread Starter

    Also, not sure if it helps, but the GPU doesn't seem to be slowing down before it crashes. It's like, completely random. I even went one week straight without crashing back when I was using 8.1.
      My ComputerSystem Spec

 
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