windows 10 pro x64 got BSOD when restart


  1. Posts : 6
    windows 10 pro x64
       #1

    windows 10 pro x64 got BSOD when restart


    hello.
    I'm newbie here. Attachment 73017
    Im got BSOD in this day. Im try to find out the problem then I find this forum.
    anyone help me pls
    thank for your time!
      My Computer


  2. Posts : 116
    W10
       #2

    Hi and welcome to tenforums :)

    So the verbose analysis shows a problem with nvlddmkm. this is an nvidia driver (your graphics card GTX 670).
    When we follow the thread we can see that this driver is having an issue.
    Code:
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd000`290d40b8 fffff803`a016c2e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`290d40c0 fffff803`a016aac7 : 00000000`00000001 00000000`00000000 fffff803`a031b878 c8e00001`0a909963 : nt!KiBugCheckDispatch+0x69
    ffffd000`290d4200 fffff803`a005e865 : 6ad1331c`723ebf00 0000002a`ab08ff6e 00000000`00000202 fffff803`a009c2bc : nt!KiPageFault+0x247 (TrapFrame @ ffffd000`290d4200)
    ffffd000`290d4390 fffff803`a00ec94f : ffffd000`290d0000 ffffe001`f65253a0 ffffe001`faab36a0 00000000`000003e2 : nt!PspReturnQuota+0x45
    ffffd000`290d43f0 fffff800`6c331556 : fffff800`6cd28580 fffff803`a009038e fffff800`6c382374 ffffe001`faab3550 : nt!PsReturnPoolQuota+0x2b
    ffffd000`290d4420 fffff800`6cd28580 : fffff803`a009038e fffff800`6c382374 ffffe001`faab3550 ffffe001`f007a180 : nvlddmkm+0x41556
    ffffd000`290d4428 fffff803`a009038e : fffff800`6c382374 ffffe001`faab3550 ffffe001`f007a180 fffff800`6c336892 : nvlddmkm+0xa38580
    within this thread there is a reference to the IRP
    Code:
    IRP List:
        ffffe001efcce300: (0006,0118) Flags: 00000404  Mdl: 00000000
    when we follow the irp we see that the same driver is mentioned once again.

    Code:
     !irp ffffe001efcce300
    Irp is active with 1 stacks 1 is current (= 0xffffe001efcce3d0)
     No Mdl: No System Buffer: Thread ffffe002002b0840:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
    >[IRP_MJ_CLOSE(2), N/A(0)]
                0  0 ffffe001faab3550 ffffe001ef224250 00000000-00000000    
               \Driver\nvlddmkm
                Args: 00000000 00000000 00000000 00000000
    looking at the module i can see that your driver is very recent:

    Code:
    fffff800`6c2f0000 fffff800`6cf15000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 09 05:28:39 2016 (56B96AF7)
        CheckSum:         00BF2DF6
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I went online and looked for Windows 10 PRo 64-bit driver for the GTX 670
    it seems that there are new drivers (march 2016) for our card http://www.nvidia.com/download/drive...x/100868/en-us


    I would suggest to use DDU to remove all your previous drivers and then reinstall the latest drivers.

    Goodluck!
      My Computer


  3. Posts : 6
    windows 10 pro x64
    Thread Starter
       #3

    Thanks you!
    As I know that the lated nvidia driver have big problem. It can "detroy" the graphic card
    so can I install it? or any safe version of it?
    Last edited by Brink; 04 Apr 2016 at 09:16. Reason: removed unneeded quote
      My Computer


  4. Posts : 116
    W10
       #4

    I'm not aware of the problems with latest drivers.
    But you could always choose to install a previous version if you would like to yes. these can be found on the same website.
      My Computer


  5. Posts : 6
    windows 10 pro x64
    Thread Starter
       #5

    zztemp said:
    I'm not aware of the problems with latest drivers.
    But you could always choose to install a previous version if you would like to yes. these can be found on the same website.
    Thanks you,
    have a good day!
      My Computer


 

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