1.    04 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 6
    windows 10 pro x64

    windows 10 pro x64 got BSOD when restart


    hello.
    I'm newbie here. Attachment 73017
    Im got BSOD in this day. Im try to find out the problem then I find this forum.
    anyone help me pls
    thank for your time!
      My ComputerSystem Spec
  2.    04 Apr 2016 #2
    Join Date : Mar 2016
    Posts : 111
    W10

    Hi and welcome to tenforums

    So the verbose analysis shows a problem with nvlddmkm. this is an nvidia driver (your graphics card GTX 670).
    When we follow the thread we can see that this driver is having an issue.
    Code:
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd000`290d40b8 fffff803`a016c2e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`290d40c0 fffff803`a016aac7 : 00000000`00000001 00000000`00000000 fffff803`a031b878 c8e00001`0a909963 : nt!KiBugCheckDispatch+0x69
    ffffd000`290d4200 fffff803`a005e865 : 6ad1331c`723ebf00 0000002a`ab08ff6e 00000000`00000202 fffff803`a009c2bc : nt!KiPageFault+0x247 (TrapFrame @ ffffd000`290d4200)
    ffffd000`290d4390 fffff803`a00ec94f : ffffd000`290d0000 ffffe001`f65253a0 ffffe001`faab36a0 00000000`000003e2 : nt!PspReturnQuota+0x45
    ffffd000`290d43f0 fffff800`6c331556 : fffff800`6cd28580 fffff803`a009038e fffff800`6c382374 ffffe001`faab3550 : nt!PsReturnPoolQuota+0x2b
    ffffd000`290d4420 fffff800`6cd28580 : fffff803`a009038e fffff800`6c382374 ffffe001`faab3550 ffffe001`f007a180 : nvlddmkm+0x41556
    ffffd000`290d4428 fffff803`a009038e : fffff800`6c382374 ffffe001`faab3550 ffffe001`f007a180 fffff800`6c336892 : nvlddmkm+0xa38580
    within this thread there is a reference to the IRP
    Code:
    IRP List:
        ffffe001efcce300: (0006,0118) Flags: 00000404  Mdl: 00000000
    when we follow the irp we see that the same driver is mentioned once again.

    Code:
     !irp ffffe001efcce300
    Irp is active with 1 stacks 1 is current (= 0xffffe001efcce3d0)
     No Mdl: No System Buffer: Thread ffffe002002b0840:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
    >[IRP_MJ_CLOSE(2), N/A(0)]
                0  0 ffffe001faab3550 ffffe001ef224250 00000000-00000000    
               \Driver\nvlddmkm
                Args: 00000000 00000000 00000000 00000000
    looking at the module i can see that your driver is very recent:

    Code:
    fffff800`6c2f0000 fffff800`6cf15000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 09 05:28:39 2016 (56B96AF7)
        CheckSum:         00BF2DF6
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I went online and looked for Windows 10 PRo 64-bit driver for the GTX 670
    it seems that there are new drivers (march 2016) for our card http://www.nvidia.com/download/drive...x/100868/en-us


    I would suggest to use DDU to remove all your previous drivers and then reinstall the latest drivers.

    Goodluck!
      My ComputerSystem Spec
  3.    04 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 6
    windows 10 pro x64
    Thread Starter

    Thanks you!
    As I know that the lated nvidia driver have big problem. It can "detroy" the graphic card
    so can I install it? or any safe version of it?
    Last edited by Brink; 04 Apr 2016 at 09:16. Reason: removed unneeded quote
      My ComputerSystem Spec
  4.    04 Apr 2016 #4
    Join Date : Mar 2016
    Posts : 111
    W10

    I'm not aware of the problems with latest drivers.
    But you could always choose to install a previous version if you would like to yes. these can be found on the same website.
      My ComputerSystem Spec
  5.    04 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 6
    windows 10 pro x64
    Thread Starter

    Quote Originally Posted by zztemp View Post
    I'm not aware of the problems with latest drivers.
    But you could always choose to install a previous version if you would like to yes. these can be found on the same website.
    Thanks you,
    have a good day!
      My ComputerSystem Spec

 


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