1.    02 Apr 2016 #1
    Join Date : Dec 2015
    Posts : 6
    Windows 10 Pro 64-bit

    Random BSOD Reboots


    Hello!
    I have been trying to work on an older Asus K52f laptop that has been having BSOD issues for a while now. I have been unable to find a link to what triggers the BSOD so any help would be awesome.
    Thank you!

    Attachment 72724Attachment 72724
      My ComputerSystem Spec
  2.    02 Apr 2016 #2
    Join Date : Mar 2016
    Aberdeen
    Posts : 216
    Windows 10

    It could be any number of issues from overheating, bad memory, or bad video.
      My ComputerSystem Spec
  3.    02 Apr 2016 #3
    Join Date : Dec 2015
    Posts : 6
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by flybynite View Post
    It could be any number of issues from overheating, bad memory, or bad video.
    With my limited knowledge, I was thinking it was probably memory related but how could I go about finding out which of these it truly is?
      My ComputerSystem Spec
  4.    02 Apr 2016 #4
    Join Date : Mar 2016
    Aberdeen
    Posts : 216
    Windows 10

    I would go with overheating first. You can look on line about cleaning the fan, and cooling ports. If there are two memory sticks in there or if you have a spare for that laptop you can check the memory, but most BSODs on laptops IMHO are caused by overheating. This is a common problem. So, I would go with cleaning it all out first.
      My ComputerSystem Spec
  5.    02 Apr 2016 #5
    Join Date : Dec 2015
    Posts : 6
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by flybynite View Post
    I would go with overheating first. You can look on line about cleaning the fan, and cooling ports. If there are two memory sticks in there or if you have a spare for that laptop you can check the memory, but most BSODs on laptops IMHO are caused by overheating. This is a common problem. So, I would go with cleaning it all out first.
    Okay, I will try this. Thank you!
      My ComputerSystem Spec
  6.    02 Apr 2016 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    It seems the most recent 8 crashes are mostly memory related crashes, a possible guess could be the hard drive giving some file system drivers showing in some stacks.
    I would suggest to test both the memory and hard drive



    Random BSOD Reboots Diagnostic Test Random BSOD Reboots
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.



    Random BSOD Reboots Diagnostics Test Random BSOD Reboots
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Code:
    1: kd> k
     # Child-SP          RetAddr           Call Site
    00 ffffd000`220feb48 fffff801`4843a708 nt!KeBugCheckEx
    01 ffffd000`220feb50 fffff801`4843876d nt!ExFreePool+0xbe8
    02 ffffd000`220febd0 fffff801`05829842 nt!ExFreePoolWithTag+0x76d
    03 ffffd000`220fecb0 fffff801`05827ad6 FLTMGR!FltpExpandShortNames+0x2d2
    04 ffffd000`220fed40 fffff801`05827922 FLTMGR!FltpGetNormalizedFileNameWorker+0x14a
    05 ffffd000`220fed80 fffff801`05826eb0 FLTMGR!FltpGetNormalizedFileName+0x1a
    06 ffffd000`220fedd0 fffff801`057fae87 FLTMGR!FltpCreateFileNameInformation+0x340
    07 ffffd000`220fee20 fffff801`057f9457 FLTMGR!HandleStreamListNotSupported+0x113
    08 ffffd000`220fee60 fffff801`057f4a70 FLTMGR!FltpGetFileNameInformation+0x5e7
    09 ffffd000`220fef00 fffff801`0974d41c FLTMGR!FltGetFileNameInformation+0x1b0
    0a ffffd000`220fef80 fffff801`05827b81 luafv!LuafvGenerateFileName+0x4c
    0b ffffd000`220fefb0 fffff801`058279bb FLTMGR!FltpCallOpenedFileNameHandler+0x79
    0c ffffd000`220ff000 fffff801`05827922 FLTMGR!FltpGetNormalizedFileNameWorker+0x2f
    0d ffffd000`220ff040 fffff801`05826eb0 FLTMGR!FltpGetNormalizedFileName+0x1a
    0e ffffd000`220ff090 fffff801`057fae87 FLTMGR!FltpCreateFileNameInformation+0x340
    0f ffffd000`220ff0e0 fffff801`057f9457 FLTMGR!HandleStreamListNotSupported+0x113
    10 ffffd000`220ff120 fffff801`057f4a70 FLTMGR!FltpGetFileNameInformation+0x5e7
    11 ffffd000`220ff1c0 fffff801`06ef8eab FLTMGR!FltGetFileNameInformation+0x1b0
    12 ffffd000`220ff240 fffff801`06efa280 WdFilter!MpIsAMPath+0x2b
    13 ffffd000`220ff280 fffff801`06ef9fa4 WdFilter!MpHardenAMPath+0x140
    14 ffffd000`220ff300 fffff801`057f6d21 WdFilter!MpAmPreCreate+0x444
    15 ffffd000`220ff410 fffff801`057f68cc FLTMGR!FltpPerformPreCallbacks+0x2f1
    16 ffffd000`220ff520 fffff801`058262c3 FLTMGR!FltpPassThroughInternal+0x8c
    17 ffffd000`220ff550 fffff801`4861dfa8 FLTMGR!FltpCreate+0x333
    18 ffffd000`220ff600 fffff801`48614916 nt!IopParseDevice+0x7c8
    19 ffffd000`220ff7d0 fffff801`4861331c nt!ObpLookupObjectName+0x776
    1a ffffd000`220ff970 fffff801`48600db8 nt!ObOpenObjectByNameEx+0x1ec
    1b ffffd000`220ffa90 fffff801`48600919 nt!IopCreateFile+0x3d8
    1c ffffd000`220ffb40 fffff801`48354fa3 nt!NtCreateFile+0x79
    1d ffffd000`220ffbd0 00007ffa`94a35b74 nt!KiSystemServiceCopyEnd+0x13
    1e 00000000`0575e898 00000000`00000000 0x00007ffa`94a35b74
      My ComputersSystem Spec

 


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