BSOD - MACHINE_CHECK_EXCEPTION at random times


  1. Posts : 2
    Windows 10
       #1

    BSOD - MACHINE_CHECK_EXCEPTION at random times


    Hello,

    Recently I keep getting BSOD's related to a MACHINE_CHECK_EXCEPTION. I've had BSODs before (not with this computer) and have been able to fix them, but this one is unknown to me and I am out of ideas.

    This BSOD occurs at random times. It's not happening when a specific program is running (as far as I am concerned).
    I hope someone is able to help me with this BSOD as I keep losing my school work

    Thanks in advance and have a nice day!

    Regards,
    XriZler

    PS. This is the laptop I am using: GE62 2QC Apache | MSI Global | Notebook - The best gaming notebook provider
      My Computer


  2. Posts : 382
    Windows 10 Home
       #2

    Hello XriZler and welcome to 10forums! :)

    I looked at the dump files and this is a hardware issue, 9C the parameters have different meanings depending on what type of CPU you have. Most commonly it results from overheating, from failed hardware - CPU, RAM, power supply, etc. Pushing hardware beyond its capabilities such as overclocking can cause that error too.

    I would recommend that you visit your laptops support download page, you can follow the link you provided
    - when the page has loaded click the Service tab
    - after that you are presented with an option between two choices
    - choose Broadwell
    - click the Driver button on the next page
    - Download the Chipset and Intel Management Engine Drivers!

    PS just ask if something feels hard to understand!

    Cheers, Boris :)
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Thanks for your reply!

    I downloaded and installed the drivers you adviced me. I re-installed both of them (one appeared to be a downgrade) and the other one (Intel Management Drivers) threw errors at me. So I first uninstalled that one, and then installed it again - this time without any issue.

    So I hope that IME was the faulty driver. I guess I will see :)

    Thanks for your support!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:24.
Find Us




Windows 10 Forums