Windows 10: BSOD - MACHINE_CHECK_EXCEPTION at random times

  1.    01 Apr 2016 #1

    BSOD - MACHINE_CHECK_EXCEPTION at random times


    Hello,

    Recently I keep getting BSOD's related to a MACHINE_CHECK_EXCEPTION. I've had BSODs before (not with this computer) and have been able to fix them, but this one is unknown to me and I am out of ideas.

    This BSOD occurs at random times. It's not happening when a specific program is running (as far as I am concerned).
    I hope someone is able to help me with this BSOD as I keep losing my school work

    Thanks in advance and have a nice day!

    Regards,
    XriZler

    PS. This is the laptop I am using: GE62 2QC Apache | MSI Global | Notebook - The best gaming notebook provider
      My ComputerSystem Spec

  2.    01 Apr 2016 #2

    Hello XriZler and welcome to 10forums! :)

    I looked at the dump files and this is a hardware issue, 9C the parameters have different meanings depending on what type of CPU you have. Most commonly it results from overheating, from failed hardware - CPU, RAM, power supply, etc. Pushing hardware beyond its capabilities such as overclocking can cause that error too.

    I would recommend that you visit your laptops support download page, you can follow the link you provided
    - when the page has loaded click the Service tab
    - after that you are presented with an option between two choices
    - choose Broadwell
    - click the Driver button on the next page
    - Download the Chipset and Intel Management Engine Drivers!

    PS just ask if something feels hard to understand!

    Cheers, Boris :)
      My ComputerSystem Spec

  3.    04 Apr 2016 #3

    Thanks for your reply!

    I downloaded and installed the drivers you adviced me. I re-installed both of them (one appeared to be a downgrade) and the other one (Intel Management Drivers) threw errors at me. So I first uninstalled that one, and then installed it again - this time without any issue.

    So I hope that IME was the faulty driver. I guess I will see :)

    Thanks for your support!
      My ComputerSystem Spec


 

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