Windows 10: Windows 10 Crashing - Several errors

  1.    30 Mar 2016 #1

    Windows 10 Crashing - Several errors


    Hello All,

    I have had this problem off and on now for some time. I do not understand why it comes and goes and every time I think I might have solved the problem but it comes back. I have gotten several BSoD messages including; system service exception, kmode exception not handled, and clock watchdog timeout. In addition I had these crashes when I was still on windows 7 so I don't think it is platform related.

    Also this error tends to happen more frequently when I am running netflix or (any stream) and eve online.

    I have attached two mini dump files that I believe generated mentioned errors above.

    Thank you for your help!
    Last edited by Cerium580; 31 Mar 2016 at 23:11.
      My ComputerSystem Spec

  2.    30 Mar 2016 #2

    Watchdog violations happen if you either have a failing hard disk or failing memory modules. I've lost count on how many machines I've fixed with that problem.

    What are your system specs
      My ComputerSystem Spec

  3.    30 Mar 2016 #3

    Full system info below, I also thought this might have been a memory issue at first so I started removing and swapping RAM around. Ultimately the problem stopped when I landed on this config until now. Will get the boot HD info when i can.


    G.SKILL Ares Series 8GB 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-1866C10D-16GAB
    CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model TW3X4G1333C9A G
    (Boot Drive) Sata drive Operating only.
    (Files Location) Western Digital WD RE4 WD5003ABYX 500GB 7200 RPM 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive Bare Drive
    EVGA SuperClocked 02G-P4-2765-KR G-SYNC Support GeForce GTX 760 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support w/ EVGA ACX Cooler Video Card
    ASUS M5A99FX PRO R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
    AMD FX-8350 Black Edition Vishera 8-Core 4.0 GHz (4.2 GHz Turbo) Socket AM3+ 125W FD8350FRHKBOX Desktop Processor
      My ComputerSystem Spec

  4.    31 Mar 2016 #4

    Hi all I added the dmlog collector file.
      My ComputerSystem Spec

  5.    31 Mar 2016 #5

    Well, all memory modules need to be the same. Having different brands and memory modules will cause conflicts and affect the system.

    I have the same board as you. My ASUS M5A99FX PRO R2.0 is paired with an AMD FX-6300, 4 GB GSkill Ripjaws RAM 1333 and 1TB WD Blue drive.

    Remove the Corsair XMS3 modules, and run with the single 8 GB GSkill in the first Blue slot.

    Are you also running with the latest 2501 BIOS?
      My ComputerSystem Spec

  6.    31 Mar 2016 #6

    I am fairly certain the problem persisted when I had just the one stick in. My Bios is definitely out of date it is 2013. I went to Asus' website and just got frustrated trying to find the downloads I needed. Do you/have know the links?

    I posted on another forum and someone told me to try and run a program called "whocrashed" and it suggested that my anti virus was interfering with my drivers. Does that sound plausible?
      My ComputerSystem Spec

  7.    01 Apr 2016 #7

    That is very possible. You can go ahead and uninstall the antivirus and test.

    Let me get the link for you
    M5A99FX PRO R2.0 | Motherboards | ASUS USA


    Select your operating system, click on BIOS, and download the one that says 2501.

    Copy the file to a clean flash drive. The file may be in a zip folder, so you will need to extract the file and then copy it to the flash drive.

    Get into the BIOS and update using the BIOS ezflash utility "not sure if that's what it's called"

    Hope this helps

    P.S. if your system always beeped once during post, please be aware that you will no longer hear post beeps after the 2501 BIOS update. The beeps will only occur if there is a hardware post failure, or if you plug or unplug devices, as the Motherboard is beeping to confirm initialization of hardware "one short beep"
      My ComputerSystem Spec


  8. Posts : 11,493
    Windows 10 Pro
       01 Apr 2016 #8

    lmaneke said: View Post
    Watchdog violations happen if you either have a failing hard disk or failing memory modules. I've lost count on how many machines I've fixed with that problem.

    What are your system specs
    Not 100% correct, generally speaking the 0x101 is mostly caused by BIOS problems > drivers > hardware defect

    I posted on another forum and someone told me to try and run a program called "whocrashed" and it suggested that my anti virus was interfering with my drivers. Does that sound plausible?
    Yep, it is the cause of 1 of the crashes. Unfortunately some crashes didn't make (mini)dumps so only a few are present.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8039a13cb82, ffffd0012c6cd778, ffffd0012c6ccf90}
    
    *** WARNING: Unable to verify timestamp for NNSPRV.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSPRV.sys
    Probably caused by : NNSPRV.sys ( NNSPRV+11614 )
    
    Followup:     MachineOwner
      My ComputersSystem Spec

  9.    01 Apr 2016 #9

    [QUOTE=axe0;621059]Not 100% correct, generally speaking the 0x101 is mostly caused by BIOS problems > drivers > hardware defect

    Thanks for the correction. I've fixed a lot of PC's with the same bluescreen, and 60% have been due to RAM. Unfortunately I do recall a couple machines having a bad RAM slot, and not using that slot fixed the problem.

    3 of the bsods would happen on PCs that my clients were gaming on. The game would hard lock, audio would go whacky, and BSOD Watchdog violation would occur and restart.

    Every time before the bluescreen happened, I noticed the HDD light was fully lit 30 seconds before the bluescreen.

    I decided to do a CHKDSK, and apparently there were a lot of bad sectors on some of the drives. On One of the PCs, the HDD would overheat and shutdown on its own without warning.

    Please be aware that this has only been based off my own personal experience on troubleshooting PCs with this problem, and luckily they all revolved around the same issues.
      My ComputerSystem Spec


  10. Posts : 11,493
    Windows 10 Pro
       01 Apr 2016 #10

    Please be aware that this has only been based off my own personal experience on troubleshooting PCs with this problem, and luckily they all revolved around the same issues.
    No problem, sharing experience is good

    @Cerium580, let us know how it goes, if another BSOD occurs please run the DM Log Collector again and upload the new zip, this is for everytime you want to post that you had another BSOD.
      My ComputersSystem Spec


 

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