Windows 10: BSOD randomly while computer is basically idling


  1. Posts : 2
    Windows 10 Pro 64-bit
       29 Mar 2016 #1

    BSOD randomly while computer is basically idling


    I have Windows 10 Pro 64-bit installed to my PC for 3 months now. Every once in a while PC crashes and reboot due to BSOD. Usually this happens not while the computer is under stress (gaming etc..) but when idle/only a browser open.

    Files attached. Can you help to identify the problem?

    Thanks in advance!

    Edit. Missed the attachment
      My ComputerSystem Spec


  2. Posts : 11,554
    Windows 10 Pro
       29 Mar 2016 #2




    BSOD randomly while computer is basically idling Diagnostic Test BSOD randomly while computer is basically idling
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec


  3. Posts : 2
    Windows 10 Pro 64-bit
    Thread Starter
       29 Mar 2016 #3

    Ran the verifier and the first reboot ended up in BSOD, after blue screen PC rebooted again. The second time booted normally to Windows. Is this the normal behavior or does this indicate that some of the non-windows driver is causing the issue?

    Added new log files, if they are needed
      My ComputerSystem Spec


  4. Posts : 11,554
    Windows 10 Pro
       29 Mar 2016 #4

    It indicates something at startup is causing problems, although not a driver because no driver has been flagged.
    When no driver is being flagged it gives an indication of hardware problems, although I find it difficult to believe considering the frequency of the crashes are not accurate enough for hardware problems. But even though I find hardware problems difficult to believe, lets try a test of a common cause - memory - read the instructions below carefully please.



    BSOD randomly while computer is basically idling Diagnostic Test BSOD randomly while computer is basically idling
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.



    Not to forget, please make sure fast startup is disabled. Although this is from about a week ago, disabling might help.
    Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
    Code:
    Event[5646]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2016-03-21T20:09:09.747
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-K4P8F7O
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
      My ComputersSystem Spec


 

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