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  1.    27 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 6
    Windows 10 Pro

    BSOD 'Machine Check Exception' Error


    Can anyone help figure this one out?

    Last night Defender was updated. No new hardware installed.
    This morning the machine freezes and I've also had a BSOD with 'Machine check exception' error.

    Experienced similar freezes last week with a 'Driver power state failure' error but I solved it by updating the wifi drivers.

    It seems that both times I've managed to stall the inevitable freeze by removing the power supply and the battery for a few minutes between restarts.
      My ComputerSystem Spec
  2.    27 Mar 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    The last 5 or 6 dumps all point to FLxHCIh.sys whihc belongs to Fresco Logic xHCI (USB3) Hub Driver. The driver is very old, dated 2012 and needs to be updated, that should fix this problem.
      My ComputersSystem Spec
  3.    27 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    The last 5 or 6 dumps all point to FLxHCIh.sys whihc belongs to Fresco Logic xHCI (USB3) Hub Driver. The driver is very old, dated 2012 and needs to be updated, that should fix this problem.
    Thanks for your advice. I updated the Fresco USB hub driver but the freezes continue.
    I've attached the latest log.
      My ComputerSystem Spec
  4.    27 Mar 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    No new dump s not much I can look at.

    Is this an external device or built into the system board?
    If external, disconnect it.

    Looking at your device drivers, you have a lot of very old drivers.

    Code:
    25/09/2008 03:28:20    C:\WINDOWS\system32\drivers\SiSRaid2.sys
    02/10/2008 06:56:04    C:\WINDOWS\system32\drivers\sisraid4.sys
    02/07/2009 18:13:26    \??\C:\Program Files (x86)\ASUS\ATK Package\ATKG
    18/09/2009 04:54:16    C:\WINDOWS\system32\drivers\HECIx64.sys
    24/11/2009 10:36:48    C:\WINDOWS\system32\drivers\LGBusEnum.sys
    24/11/2009 10:36:48    C:\WINDOWS\system32\drivers\LGVirHid.sys
    31/07/2009 12:40:32    C:\WINDOWS\system32\drivers\MBfilt64.sys
    13/05/2009 10:04:54    C:\WINDOWS\system32\DRIVERS\ATK64AMD.sys
    06/03/2010 03:22:43    C:\WINDOWS\system32\DRIVERS\SynTP.sys
    12/04/2011 03:48:16    C:\WINDOWS\system32\drivers\iaStorV.sys
    12/12/2012 06:21:44    C:\WINDOWS\system32\drivers\amdsbs.sys
    27/11/2012 09:02:51    C:\WINDOWS\system32\drivers\stexstor.sys
    05/02/2013 04:47:18    C:\WINDOWS\system32\drivers\bxvbda.sys
    27/03/2013 06:36:54    C:\WINDOWS\system32\drivers\HpSAMD.sys
    01/04/2013 12:15:17    C:\WINDOWS\system32\drivers\L1C63x64.sys
    31/05/2013 00:16:33    C:\WINDOWS\system32\DRIVERS\LGSHidFilt.Sys
    31/05/2013 00:15:44    C:\WINDOWS\system32\DRIVERS\LGSUsbFilt.Sys
    16/03/2013 08:39:38    C:\WINDOWS\system32\drivers\lsi_sss.sys
    04/06/2013 07:02:39    C:\WINDOWS\system32\drivers\megasr.sys
    22/01/2013 04:00:28    C:\WINDOWS\system32\drivers\vstxraid.sys
    16/03/2014 19:07:36    C:\WINDOWS\system32\drivers\bcmfn2.sys
    24/05/2014 05:39:04    C:\WINDOWS\system32\drivers\mvumis.sys
    22/04/2014 03:28:42    C:\WINDOWS\system32\drivers\nvraid.sys
    22/04/2014 03:34:03    C:\WINDOWS\system32\drivers\nvstor.sys
    23/04/2014 04:21:41    C:\WINDOWS\system32\drivers\vsmraid.sys
    See if you can find a more recent Chipset driver for your main board. I'm not seeing any but maybe you will have better luck. If not, I suggest doing an image back and or saving any data you don't want to lose then do a Windows 10 - Clean Install
      My ComputersSystem Spec
  5.    28 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    The USB root hub is internal, so built into the system board.
    I've used the 'Intel Driver Update Utility' to identify newer Chipset Device Software. Once installed and having given the machine some time to check for any further freezes, I'll post a reply or 'Mark as Solved'.
      My ComputerSystem Spec
  6.    28 Mar 2016 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    Okay, good luck.
      My ComputersSystem Spec
  7.    29 Mar 2016 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Identifier, please remove them as it may cause trouble.

    With laptops you only need to install the drivers your manufacturer provides.

    Update the drivers of your Logitech mouse, that looks to be the cause of the crashes.
    Code:
    0: kd> !irp ffffe000`0d347c10
    Irp is active with 10 stacks 6 is current (= 0xffffe0000d347e48)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0000f9aa560 00000000 00000000-00000000    pending
               \Driver\FLxHCIh
                Args: 00051100 00000001 00000001 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0000f9903f0 00000000 fffff80147a81e00-00000000 Success Error Cancel pending
              *** WARNING: Unable to verify timestamp for LGSUsbFilt.Sys
    *** ERROR: Module load completed but symbols could not be loaded for LGSUsbFilt.Sys
     \Driver\LGSUsbFilt    hidusb!HumPowerCompletion
                Args: 00051100 00000001 00000001 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e0 ffffe0000f8326a0 00000000 fffff80147aa4c30-ffffe0000f8327f0 Success Error Cancel 
               \Driver\HidUsb    HIDCLASS!HidpFdoPowerCompletion
                Args: 00051100 00000001 00000001 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0000f8326a0 00000000 fffff800383230b8-ffffe0000f50c130 Success Error Cancel pending
               \Driver\HidUsb    nt!PopRequestCompletion
                Args: 00051100 00000001 00000001 00000002
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe0000f50c130    
    
                Args: 00000000 00000000 00000000 00000000
    0: kd> !devobj ffffe0000f9903f0
    Device object (ffffe0000f9903f0) is for:
     InfoMask field not found for _OBJECT_HEADER at ffffe0000f9903c0
     \Driver\LGSUsbFilt DriverObject ffffe0000f813e60
    Current Irp 00000000 RefCount 0 Type 0000002a Flags 00002000
    Dacl ffffc101e1984e91 DevExt ffffe0000f98e850 DevObjExt ffffe0000f990568 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000180)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe0000f8326a0 \Driver\HidUsb
    AttachedTo (Lower) ffffe0000f9aa560 \Driver\FLxHCIh
    Device queue is not busy.
    0: kd> !devobj ffffe0000f9aa560
    Device object (ffffe0000f9aa560) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\FLxHCIh DriverObject ffffe0000f6a4a50
    Current Irp 00000000 RefCount 0 Type 0000002a Flags 00003040
    Dacl ffffc101e1984e91 DevExt ffffe0000f83cc70 DevObjExt ffffe0000f9aa6d8 DevNode ffffe0000ea3ca90 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000180)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe0000f9903f0 \Driver\LGSUsbFilt
    Device queue is not busy.
    
    0: kd> lmvm lgsusbfilt
    Browse full module list
    start             end                 module name
    fffff801`47a70000 fffff801`47a80000   LGSUsbFilt T (no symbols)           
        Loaded symbol image file: LGSUsbFilt.Sys
        Image path: \SystemRoot\system32\DRIVERS\LGSUsbFilt.Sys
        Image name: LGSUsbFilt.Sys
        Browse all global symbols  functions  data
        Timestamp:        Thu May 30 17:15:44 2013 (51A76D20)
        CheckSum:         00013993
        ImageSize:        00010000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  8.    30 Mar 2016 #8
    Join Date : Mar 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Thank you very much for your advice.
    I've now updated my Logitech mouse drivers.

    I'll get back to this thread after a while to either update with more freezes or to 'Mark as Solved'.
      My ComputerSystem Spec
  9.    17 Apr 2016 #9
    Join Date : Mar 2016
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by J0ckieboy View Post
    Thank you very much for your advice.
    I've now updated my Logitech mouse drivers.

    I'll get back to this thread after a while to either update with more freezes or to 'Mark as Solved'.
    OK, it seems to have worked. Updating drivers solved the problem.

    Many thanks.
      My ComputerSystem Spec
  10.    17 Apr 2016 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Good to hear
      My ComputersSystem Spec

 
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