Windows 10: whea_uncorrectable_error

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  1. Posts : 122
    Windows 10 Home Single Language 64-bit
       26 Mar 2016 #1

    whea_uncorrectable_error


    Hey guys,

    When I installed windows update and restarted pc I cant login to windows and having this error.

    Attachment 71504

    I used DM Log Collecter in safe mode and log file is in the attachment.

    Regards.
      My ComputerSystem Spec


  2. Posts : 12,503
    Windows 10 Pro
       26 Mar 2016 #2

    Unfortunately no dump is present in the zip file.
    Please check in %systemroot%\minidump for a dump.

    On a side note, I am a bit suspicious about your activation.
    Code:
    +++ WER1 ++:
    Fault bucket , type 0
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: AutoKMS.exe // This file is known for illegal activating Windows
    P2: 2.5.1.0
    P3: 5329f349
    P4: mscorlib
    P5: 4.6.1073.0
    P6: 56b28422
    P7: 157f
    P8: 12f
    P9: System.UnauthorizedAccess
    P10: 
    
    <DiagReport>
    <LicensingData>
      <ToolVersion>10.0.10586.0</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
      <LicensingStatusReason>0xC004F014</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
      <LocalGenuineResultP>1</LocalGenuineResultP>
      <LastOnlineGenuineResult></LastOnlineGenuineResult>
      <GraceTimeMinutes>0</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA156</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160223-1728</BuildLab>
      <TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone>
      <ActiveSkuId></ActiveSkuId> // These shouldn't be empty
      <ActiveSkuDescription></ActiveSkuDescription> // These shouldn't be empty
      <ProductUniquenessGroups></ProductUniquenessGroups> // These shouldn't be empty
      <ActiveProductKeyPKeyId></ActiveProductKeyPKeyId> // These shouldn't be empty
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-0852016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
      <OfflineInstallationId></OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
      <ComputerSid>S-1-5-21-2639586172-3834863156-1688966523</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>1033</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>false</ServiceAvailable>
      <OemMarkerVersion></OemMarkerVersion>
      <OemId></OemId>
      <OemTableId></OemTableId>
      <Manufacturer>LENOVO</Manufacturer>
      <Model>20238</Model>
      <InstallDate>20160325211125.000000+300</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
      My ComputersSystem Spec


  3. Posts : 122
    Windows 10 Home Single Language 64-bit
    Thread Starter
       26 Mar 2016 #3

    axe0 said: View Post
    Unfortunately no dump is present in the zip file.
    Please check in %systemroot%\minidump for a dump.

    On a side note, I am a bit suspicious about your activation.
    Code:
    +++ WER1 ++:
    Fault bucket , type 0
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: AutoKMS.exe // This file is known for illegal activating Windows
    P2: 2.5.1.0
    P3: 5329f349
    P4: mscorlib
    P5: 4.6.1073.0
    P6: 56b28422
    P7: 157f
    P8: 12f
    P9: System.UnauthorizedAccess
    P10: 
    
    <DiagReport>
    <LicensingData>
      <ToolVersion>10.0.10586.0</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_UNLICENSED</LicensingStatus>
      <LicensingStatusReason>0xC004F014</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
      <LocalGenuineResultP>1</LocalGenuineResultP>
      <LastOnlineGenuineResult></LastOnlineGenuineResult>
      <GraceTimeMinutes>0</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA156</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160223-1728</BuildLab>
      <TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone>
      <ActiveSkuId></ActiveSkuId> // These shouldn't be empty
      <ActiveSkuDescription></ActiveSkuDescription> // These shouldn't be empty
      <ProductUniquenessGroups></ProductUniquenessGroups> // These shouldn't be empty
      <ActiveProductKeyPKeyId></ActiveProductKeyPKeyId> // These shouldn't be empty
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-0852016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
      <OfflineInstallationId></OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
      <ComputerSid>S-1-5-21-2639586172-3834863156-1688966523</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>1033</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>false</ServiceAvailable>
      <OemMarkerVersion></OemMarkerVersion>
      <OemId></OemId>
      <OemTableId></OemTableId>
      <Manufacturer>LENOVO</Manufacturer>
      <Model>20238</Model>
      <InstallDate>20160325211125.000000+300</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>

    I cant login directly because it get stuck while booting windows. So, I use safe mode so tell me where to find that file.

    About activation I have used AutoKMS for office 2013.
      My ComputerSystem Spec


  4. Posts : 12,503
    Windows 10 Pro
       26 Mar 2016 #4

    %systemroot%\minidump is where you can find the file as mentioned.
    In explorer enter that address in the address balk, you may get an error if the access rights aren't proper but saying yes should be enough to get access.
      My ComputersSystem Spec


  5. Posts : 122
    Windows 10 Home Single Language 64-bit
    Thread Starter
       26 Mar 2016 #5

    axe0 said: View Post
    %systemroot%\minidump is where you can find the file as mentioned.
    In explorer enter that address in the address balk, you may get an error if the access rights aren't proper but saying yes should be enough to get access.
    Its saying Windows can't find 'C:\Windows\minidump'. Check the spelling and try again.
      My ComputerSystem Spec


  6. Posts : 12,503
    Windows 10 Pro
       26 Mar 2016 #6

    That means the minidump folder hasn't been created, this very rarely happens when the crash process hassn't been executed proper.
    Check in the same directory, C:\Windows, for a file called memory.dmp, if this file is present try to get this file somehow onto a 3rd party uploader and share it.
      My ComputersSystem Spec


  7. Posts : 122
    Windows 10 Home Single Language 64-bit
    Thread Starter
       26 Mar 2016 #7

    axe0 said: View Post
    That means the minidump folder hasn't been created, this very rarely happens when the crash process hassn't been executed proper.
    Check in the same directory, C:\Windows, for a file called memory.dmp, if this file is present try to get this file somehow onto a 3rd party uploader and share it.
    There is no file called memory.dmp
      My ComputerSystem Spec


  8. Posts : 12,503
    Windows 10 Pro
       26 Mar 2016 #8

    Unfortunately that means the process didn't finish or the memory was thus far corrupted that creating a dump wasn't possible.

    Please search "services.msc" (without quotes) and press enter, this opens a window with all the services.
    Scroll down until you see the service 'Windows Error Reporting Service', make sure the startup type is manual, if the startup type is not manual a dump won't be created.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial




    whea_uncorrectable_error Diagnostics Test whea_uncorrectable_error
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec


  9. Posts : 122
    Windows 10 Home Single Language 64-bit
    Thread Starter
       26 Mar 2016 #9

    axe0 said: View Post
    Unfortunately that means the process didn't finish or the memory was thus far corrupted that creating a dump wasn't possible.

    Please search "services.msc" (without quotes) and press enter, this opens a window with all the services.
    Scroll down until you see the service 'Windows Error Reporting Service', make sure the startup type is manual, if the startup type is not manual a dump won't be created.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial




    whea_uncorrectable_error Diagnostics Test whea_uncorrectable_error
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
    Windows Error Reporting Service', make sure the startup type is manual = its manual
    Minidump created with the following tutorial you provided.
    Now its scanning sfc.

    There are 2 cbs files

    https://www.dropbox.com/s/zsg0rjgorg3sh52/CBS.log
    Dropbox - CbsPersist_20160326100627.log


      My ComputerSystem Spec


  10. Posts : 12,503
    Windows 10 Pro
       26 Mar 2016 #10

    I assume the message "Windows Resource Protection found corrupt files but was unable to fix some of them" didn't show?

    Please open control panel, click 'system', look at the left side of the screen and click 'Advanced system settings' which opens a pop-up.
    In this pop-up, click on the tab 'Advanced', in the part 'Performance' click 'settings' which also opens a pop-up.
    In the 2nd pop-up, click 'Advanced', in the part 'Virtual Memory' click 'change' which again opens a pop-up, make a screenshot of the last pop-up and post it.
      My ComputersSystem Spec


 
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