Random bsods - ntoskrnl.exe


  1. Posts : 4
    Windows 10 Professional
       #1

    Random bsods - ntoskrnl.exe


    Hey there, this my first time here. And sorry if BSOD of this type already have already been fixed.
    These bsods started appearing out of nowhere. I have no idea what is the cause. They usually appear when I am playing games or watching youtube videos. But they appear when the PC is idle too.
    I have attached the dm log collector files. I hope you will help me fix this problem.
    Thanks.
      My Computer

  2. BorisTheAnimal's Avatar
    Posts : 382
    Windows 10 Home
       #2

    Hello kipup123 and welcome to 10forums! :)

    I've looked through the dumps and thankfully we know what caused them.

    There were a couple of dumps that pointed to memory corruption, so please without further ado perform memtest86+ for at least 8 passes:
    memtest86+

    I also noticed some dumps that were complaining about dxgmms2 which is a driver for DirectX and this is normally fixed by updating old graphics card drivers, well ye behold what I found:
    Code:
    12/16/2015 7:33:30 PM  C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys
    Please head on over here to download the necessary drivers:
    GeForce Drivers

    Cheers, Boris :)
      My Computer


  3. Posts : 4
    Windows 10 Professional
    Thread Starter
       #3

    Thanks for replying. I ran memtest86+ for about 2-3 passes and got a lot of errors. Downloading the latest drivers.
    P.S. : Stupid question, I need to replace my RAM, right?
    Hail Boris!
      My Computer

  4. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #4

    What I would do is seat the module into another slot and run the test again to make sure it is not the slot that is the cause, because if the slot is the cause you have a faulty component on your mainboard.

    Who provided you the module? I can't find anything about it.
    Code:
    [Memory Device (Type 17) - Length 34 - Handle 0045h]
      Physical Memory Array Handle  0007h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM1
      Bank Locator                  BANK 3
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  0000
      Serial Number                         
      Asset Tag Number                        
      Part Number                   V01D3LF8GB52852813
      My Computers

  5. BorisTheAnimal's Avatar
    Posts : 382
    Windows 10 Home
       #5

    ^ Exactly what axe0 said, there is no information anywhere about that RAM, any possibility getting more information?

    Could you for example post a screenshot of Speccy looking at RAM information?
      My Computer


  6. Posts : 4
    Windows 10 Professional
    Thread Starter
       #6

    RAM


    Sorry for the late reply.

    I bought it from a local store, I thought of buying a cheap RAM till I buy a good one. But that RAM worked fine for me so I moved along with it. Attaching speccy screenshot.
      My Computer


  7. Posts : 4
    Windows 10 Professional
    Thread Starter
       #7

    Thanks for helping! I finally bought a new RAM and updated all my drivers. Not even a single blue screen yet, so yes bad RAM was the cause. Thanks once again.

    P.S. How did you find that RAM was the issue or video card driver needed to updated?
      My Computer

  8. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #8

    When MemTest86+ is showing errors the procedure is to find out if the slot or module is the cause, to prepare myself for this kind of suggestions I do a small bit of research beforehand, because I keep forgetting the specs of a component, and in your case it is clear the number of the memory module isn't on the internet except for this thread.
    When a module number or company of a product can't be found it is a notice of scam.
    Such products have a very short lifetime what makes it a waste of money.
      My Computers


 

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