High CPU & Ram usage - occasional BSOD

  1.    #1

    High CPU & Ram usage - occasional BSOD

    I upgraded to Windows 10 near the beginning, no big issues.

    Problem started about a week back. I came home to a BSOD. The computer also hangs and restarts more often now.

    Ram usage is extremely high. I have 16GBs but usually only 50% is used, even with 40+ chrome tab and a running game. The ram doesn't seem to clear too - I'd close most running programs and ram usage will still be high. A restart would be required.

    Now, even with nothing on, ram usage is almost maxed. As you can see in the attachment, it's windows services that are causing the cpu/ram spikes. Even task manager is using 10% cpu. since when did task manager use 10% cpu.

    I've googled and some thought it was an nvidia drive issue. I've installed older drivers but it's still a problem.


    Last edited by shadowoflight; 25 Mar 2016 at 02:28.
      My ComputerSystem Spec

  2.    #2

    Here's the DM collector result
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 14,015
    Windows 10 Pro

    It is recommended to remove Alcohol 120%, the drivers used by this program are known for causing problems due to instability.

    Update the drivers of your Creative sound blaster
    Creative Worldwide Support > Sound Blaster

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff8009e22aa95, ffffd000291059d0, 0}
    *** WARNING: Unable to verify timestamp for cthda.sys
    *** ERROR: Module load completed but symbols could not be loaded for cthda.sys
    Probably caused by : portcls.sys ( portcls!CPortPinWaveRT::Init+775 )
    Followup:     MachineOwner
    0: kd> lmvm cthda
    Browse full module list
    start             end                 module name
    fffff800`a01e0000 fffff800`a02e7000   cthda    T (no symbols)           
        Loaded symbol image file: cthda.sys
        Image path: cthda.sys
        Image name: cthda.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Mar 16 03:49:55 2015 (550644D3)
        CheckSum:         001119F3
        ImageSize:        00107000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  4.    #4

    there is no new update from creative. I've reinstalled the drivers nonetheless.

    also the timestamp is for march 2015, so not sure if this is the same issue?

    the problem I'm having now only started about a week ago
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 14,015
    Windows 10 Pro

    the problem I'm having now only started about a week ago
    Between the 8th this month (seconds tuesday of the month = patchday, the day Microsoft releases updates to fix several security vulnerabilities) and today Microsoft has released an update (or more updates) to improve system stability.
    Depending on when your system has installed them it may or may not be relevant, please check if this is relevant
    Windows Update History - View in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec


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