BSOD when laptop runs on battery

  1.    24 Mar 2016 #1

    BSOD when laptop runs on battery

    Hey guys, I hope someone can help with this. I upgraded my Alienware laptop to windows 10 several months ago but only recently did I try running it on battery power and found out that it repeatably/seemingly randomly crashes. So far this ONLY seems to happen when running on the battery. After installing Windows 10 I did a reset and cleared everything, letting Windows 10 format the HD and reinstall itself. Then I downloaded all my drivers from Alienware and installed them clean. Everything has been running fine up until now.

    The error I am getting is:

    System Service Error

    When I googled the error it said that it was a BSOD, so here I am. Any help with this would be greatly appreciated, thanks.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,781
    Windows 10 Pro
       25 Mar 2016 #2

    Nvlddmkm is the Nvidia display driver, fortunately there is a driver update available.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from HP. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 71319
      My ComputersSystem Spec

  3.    25 Mar 2016 #3

    Well I followed the directions and uninstalled my driver in safe mode then reinstalled a freshly downloaded driver. I am trying it out now to see if it works. There is one problem however, my screen "dim" option is darkened out (when I click on the "battery" icon on my toolbar. Even in power options there is no slider to control screen brightness now.

    Edit: I'll start a different thread about this since its not really BSOD related.
    Last edited by Snarkypuss; 25 Mar 2016 at 20:58.
      My ComputerSystem Spec


Related Threads
Hey guys, so i had my HP Pavilion dv6 7050ca laptop for 3 years now and it was working perfectly until today...I put in my battery (I usually only run my laptop with power cable without battery) and unplugged it to go downstairs to work. After I was...
Laptop new battery problems in Performance & Maintenance
Hi Guys...... have just replaced the battery on an old laptop (yes it is on Windows 10) My problem is that it only charges to an indicated 73%. On some computers it is possible to recalibrate this indication - what can you suggest. I have...
sony vaio laptop battery in Drivers and Hardware
I upgraded a sony laptop vaio from windows 7 to 10 --- the laptop has in addition to the standard battery a Sheet Battery -- which worked before the upgrade perfect - after the upgrade the battery just shows a message "Battery 1 this battery is...
[Laptop] Can't See Battery Level in Drivers and Hardware
After installing an Acer tool PowerSmart Manager to optimize my laptop's battery life, the battery icon disappeared from my notifications area. (This tool was meant for Windows 7). Not only that, but I can't check the battery levels (using either...
I've read the Windows 10 tutorial on battery saver, but it doesn't seem to address what I need to know. Neither do the various threads on same. I need to know if this particular "battery saver" will preserve my battery if I leave it plugged into the...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:20.
Find Us