1.    23 Mar 2016 #1
    Join Date : Oct 2015
    Posts : 4
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    sys thread except when using hotspot


    dell inspiron 3520 windows 10, only when I use the laptop as a hotspot (ostoto hotspot) after about 45 minutes my wireless mouse will become erratic then bsod with system thread exception not handled, this happens only when hotspot is in use. sometimes I will have to unplug my sierra aircard 595u I use to connect to internet to get it to work after restart from bluescreen.Attachment 71084
      My ComputerSystem Spec
  2.    23 Mar 2016 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Please create a new zip file with the DM Log Collector or re-upload the zip file, the attached zip file is empty.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    24 Mar 2016 #3
    Join Date : Oct 2015
    Posts : 4
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    added new file attachmentAttachment 71174
      My ComputerSystem Spec
  4.    24 Mar 2016 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    More details about what happened would be appreciated
      My ComputersSystem Spec
  5.    24 Mar 2016 #5
    Join Date : Oct 2015
    Posts : 4
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    added my system specs, otherwise don't have much more to say, everything works fine when hotspot on for 45 min or so, then wireless mouse becomes erratic (touchpad fine) for awhile, then blue screen with sys thread exception not handled, system reboots and everything fine until next time
      My ComputerSystem Spec
  6.    24 Mar 2016 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Apologies, I had mistaken posted here instead of somewhere else
    I'll have a look at it as soon as I'm home.
      My ComputersSystem Spec
  7.    24 Mar 2016 #7
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Please check in %systemroot%\minidump for recent files, if there are any select them > right click > copy > zip and upload the zip.
      My ComputersSystem Spec

 


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