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  1. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       23 Mar 2016 #1

    Multiple BSODs / New build / Lurking for a month


    Hello,

    So, I am have been having multiple BSODs from day 0 with my new PC build. I will try to be as thorough as I can to help you help me. I have been lurking and troubleshooting since early February, when my build began. I have clean installed (formatted primary drive every time, formatted secondary drives once) Windows about 3 times now chasing BSODs. I am at my wits end and am calling in for backup (I prefer to figure things out on my own since I then learn from it). My PC serves two roles, Gaming and Virtualization. Ideally, I would be dual booting Windows 10 for light gaming with my son and Debian for work/programming/virtualization.

    Home built PC:
    Mobo: Asus H170 Pro Gaming
    CPU: I7 6700K
    RAM: Corsair Vengeance LPX - 32GB
    GPU: Nvidia GTX 970
    PSU: Corsair HX850 (old, ~4yrs, did not replace for this build)
    Primary HDD: Samsung 850 256GB
    Secondaries: Samsung 840 256GB (old, from last system, zeroed before first boot with the new system)
    WD Green 2TB (old, from last system, zeroed before first boot with the new system)

    In February, I built the PC, installed Win10, setup dual boot with Debian, received several BSODs in Win10s (I do not have these dumps, but they were of the IRQL, memory corruption, --- memory related). So, I ran memtest on my RAM, did 2 passes, came back passed/no issues. I figured I would then get it stable with just Windows 10 before attempting a dual boot system. Fresh installed Win10, loaded all drivers from ASUS' support site, updated BIOS, configured Windbg, and started monitoring event viewer. Several similiar BSODs later, decided it may be the ASMedia USB3.1 driver. Removed it, allowed Win10 to install the ASMedia driver from Windows updates. Had a slight stability increase and pressed forward. I then stressed tested with Prime95 for 30 mins, FurMark for 30 mins, and ran memtest again for 3 passes. Still BSODing.
    Ran driver verifier, narrowed it down to some old 32bit drivers for my mouse and VMWare Workstation, uninstalled both. Still BSODing. OK, let's do a fresh install, install the NIC firmware (Windows doesn't detect it) and let Windows push in the drivers, nothing from me. Ran memtest for 6 passes. Increased stability. Sweet. Setup dual booting with Ubuntu. On Windows, further installed Intel's Engine for my chipset, allowed NVidia to update to the current driver, installed Samsung Magician, and I am still BSODing, but with new (to me) exceptions. Now, I am getting KMODE and System Thread exception BSODs.

    If it's any relevance, when I was dual booting with Debian (and now with Ubuntu), they too were complaining. Every time it could not list the fault and I didn't do my due diligence by reading the logs (I would get frustrated because I was already working and would switch to my laptop).

    Attached is the zip file from your forum posting guidelines. I am ready to listen to some Ghetto Boys and take a bat to this PC.

    Attachment 71022

    Edit: I am currently running driver verifier, but it hasn't caught anything as of yet.
    Edit2: BSOD directly after making this post. Attached is the *.dmp file with a *.txt extension.

    Edit3: Noticed the updatelog from the forum tool used the wrong PS call. Attached is the output from Get-WindowsUpdateLog.
    Attachment 71031
    Last edited by PerfectD3; 23 Mar 2016 at 13:05.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       23 Mar 2016 #2

    Please remove the file of edit2, the content becomes unreadable when you change the extension.

    About the windowsupdate.log, I don't understand much about it but you have a few Windows Update failure Windows Error Reports.
    Code:
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket 125681010751, type 5
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80248007
    P3: 92A8E0C4-F39D-4464-966C-AD55A7FD5E64
    P4: Install
    P5: 201
    P6: 0
    P7: 0
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    C:\Windows\Temp\WERCF15.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.10586.103_9e4dea1cb2c1b48565a8c4e918fdd74263e2e_00000000_137bffc9
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b5-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 0
    Hashed bucket: 51b1674b8237014b83f7c8e2e1e7087c
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket 125605098547, type 5
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80070103
    P3: 4A2305D9-E940-48E6-9CE4-D11964F7DC2F
    P4: Install
    P5: 200
    P6: 0
    P7: 80070103
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    C:\Windows\Temp\WERCE97.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.10586.103_cf748a21a9df66704971e8b42aa9f9e86f23eef_00000000_132bd28f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b3-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 0
    Hashed bucket: 2bfd6c65f7066bd8ed4910170c5ff3f4
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket 125603917371, type 5
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80248007
    P3: CF1A65E1-D207-4D5E-B310-77509030AAC1
    P4: Install
    P5: 200
    P6: 0
    P7: 0
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.10586.103_981ccc1c1f11364785bf80a973efb7a55899863_00000000_132bd0e9
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b4-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 0
    Hashed bucket: 9825501d1f7d3929d9e88ca4e35e1edd
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80248007
    P3: 92A8E0C4-F39D-4464-966C-AD55A7FD5E64
    P4: Install
    P5: 201
    P6: 0
    P7: 0
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    C:\Windows\Temp\WERCF15.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.10586.103_9e4dea1cb2c1b48565a8c4e918fdd74263e2e_00000000_cab_1167cf14
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b5-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 4
    Hashed bucket:
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80070103
    P3: 4A2305D9-E940-48E6-9CE4-D11964F7DC2F
    P4: Install
    P5: 200
    P6: 0
    P7: 80070103
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    C:\Windows\Temp\WERCE97.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.10586.103_cf748a21a9df66704971e8b42aa9f9e86f23eef_00000000_cab_1497cea7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b3-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 4
    Hashed bucket:
    3/15/2016 12:11 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 10.0.10586.103
    P2: 80248007
    P3: CF1A65E1-D207-4D5E-B310-77509030AAC1
    P4: Install
    P5: 200
    P6: 0
    P7: 0
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.10586.103_981ccc1c1f11364785bf80a973efb7a55899863_00000000_cab_05c7ce97
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7baeb6b4-ea42-11e5-bdc8-305a3a7f48e0
    Report Status: 4
    Hashed bucket:
    If you have driver verifier enabled,Please disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)


    There is enough data to say that you have hardware problems,
    • Clean install doesn't help,
    • Driver verifier doesn't flag any drivers,
    • Some dumps show 'hardware' as 'probable cause'.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80195d37a36, ffffd00021806890, 0}
    
    Probably caused by : hardware ( nt!IopDereferenceVpbAndFree+46 )
    
    Followup:     MachineOwner
    Please boot into the BIOS and let me know what the 3.3v, 5v and 12v values are.

    Please make sure the firmware of your SSD's are up to date.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.
    Please post each screenshot in your next reply/replies.




    Multiple BSODs / New build / Lurking for a month Diagnostic Test Multiple BSODs / New build / Lurking for a month
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.



    Multiple BSODs / New build / Lurking for a month Diagnostics Test Multiple BSODs / New build / Lurking for a month
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       23 Mar 2016 #3

    Alright, ran all tests except for memtest. Last time, at 6 passes, this took ~30 hrs. I will initiate memtest after this post, however. All tests came back fine.
    SSD Firmware: Current for both.
    Bios Voltages:
    3.3v - 3.296
    5v - 5.000
    12v - 12.096
    SeaTools: Passed all 3 tests
    CheckDisk came back ok for all 3 drives.
    HDTune error check came back clean on all 3 drives. Attached are the screenshots for CPU-Z and HDTune.

    Attachment 71140
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Mar 2016 #4

    What are the XMP possibilities in the BIOS?
      My System SpecsSystem Spec


  5. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       24 Mar 2016 #5

    There are two options for XMP:
    Disabled (Current value)
    Profile 1 - XMP DDR4-2133 13-15-15-28-1.20v

    I have tried both options before in the past without any noticeable difference. On Monday of this week, I had selected Profile 1 and last night, prior to running memtest, I had put it back to Disabled. Do you still want me to run memtest? I had to quit the test to check the XMP BIOS settings.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Mar 2016 #6

    I only want to make sure no OC'ing is present
    OC'ing pushes the component (a bit), this may cause problems on unstable systems which is why I want to make sure there is no OC'ing.
      My System SpecsSystem Spec


  7. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       24 Mar 2016 #7

    No worries friend, no OCing present. It's a slight mismatch because of the K-series CPU and non overclocking mobo, but it is what it is. Are there any other tests you want me to run? Any likely suspects yet?
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       24 Mar 2016 #8

    For now only everything of hardware that can cause memory corruption is a suspect,
    • Hard drive,
    • RAM,
    • Mainboard,
    • PSU, power problems can cause various of problems
    • GPU (vram, didn't see anything about vram, this can be ignored)

    You could also run a live linux, without installation, it runs only on the memory so if it crashes either the memory or the mainboard is the cause. This can be used for as long as you want.
    Live linux distro download: Download - Linux Mint
      My System SpecsSystem Spec


  9. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       24 Mar 2016 #9

    Alright, will do. I think I have a Debian live usb laying around on my desk. I'll try this tonight.
      My System SpecsSystem Spec


  10. Joined : Mar 2016
    Posts : 7
    Windows 10 / Ubuntu dual boot
       25 Mar 2016 #10

    A lot of errors within the first 30 minutes Most were unidentifiable by report, but a few seemed likes issues loading gnome aptk. I started memtest and will let it go for 8+ passes. Expect it not to be complete until the end of the weekend.
      My System SpecsSystem Spec


 
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