Windows 10: Intermittent BSOD that I Can't Diagnose

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  1. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       25 Mar 2016 #11

    Still indicates Intel(R) PRO/1000 PCI, this time e1i63x64.sys.

    Try this. Goto this page: Intel Drivers & Software
    Click on:

    Attachment 71467

    See what that does for Intel drivers.
      My ComputersSystem Spec

  2. Posts : 25
    Windows 10 Professional
    Thread Starter
       28 Mar 2016 #12

    It says that I need to update Intel Chipset device Software (INF Update Utility-EXE Only) from 10.0.10586.0 to I download, install, restart, and the tool says the same thing. I've done this several times. Trying to update through the Windows device manager says it's up to date.
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       29 Mar 2016 #13

    Try replacing your NIC (onboard or PCI/PCI-E) with a new Gigabit PCI network adapter and that should resolve the problem.

    I have a Realtek PCI-E Gigabit in my Win 10 Pro X64 computer and it works great.
      My ComputersSystem Spec

  4. Posts : 25
    Windows 10 Professional
    Thread Starter
       29 Mar 2016 #14

    Ok. I'll have a look around to see what I can find. Are there any characteristics I can look for that will help me avoid this issue in whatever I wind up getting?
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       29 Mar 2016 #15

    Make sure whatever you get is a Gigabit adapter and you have a slot to put it in.
    If it's PCI, make sure ther4e is an open PCI slot unless you are replacing one then it goes in the same slot.
    Ditto for PCI-e.
    If you currently have an onboard then make sure there is an open PCI or PCI-E port for the new card.

    You might want to post a question here: Drivers and Hardware - Windows 10 Forums and see what recommendations you get.

    I have this one: Realtek RTL8111C Gigabit PCI Express Ethernet Network Interface Card.
    $16.95 and free shipping if you have Amazon Prime.

    It says
    Windows 7/8/8.1/10, Linux, and Mac has built-in driver support in OS
      My ComputersSystem Spec

  6. Posts : 25
    Windows 10 Professional
    Thread Starter
       29 Mar 2016 #16

    Awesome. Thanks! I'm currently using the onboard port on my ASRock Z97 Pro4 so I'll check for open slots and get this done.
      My ComputerSystem Spec

  7. Posts : 25
    Windows 10 Professional
    Thread Starter
       08 Apr 2016 #17

    BSOD Second Opinion

    I've had some really great help from folks on here and I've decreased my BSODs from 3-6 per day to 1-2. I've been recommended switch from my on board ethernet port to a separate port. This post is my last effort to find a software solution while I wait for my new hardware to arrive. I'd prefer to not have to crack my case open for this. Hardware on my account is up to date and I've attached the required ZIP. Help! :)
      My ComputerSystem Spec

  8. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       09 Apr 2016 #18

    You have got very nice guidance from @Ztruker . I would request the mods to merge your threads.

    What you have done till now, all are very relevant. Now we have to search the reasons behind the driver failure despite of them being not very old.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    If it does not show any error, enable Driver Verifier. Run it for 24 hours at least. We need to see if it catching anything else other that the Intel Ethernet.

    Let us know the results.
      My ComputerSystem Spec

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