Windows 10: Bad_pool_header & bad_pool_caller

  1.    22 Mar 2016 #1

    Bad_pool_header & bad_pool_caller


    I have been plagued by a lot of BSOD recently, all of them has been BAD_POOL_HEADER and BAD_POOL_CALLER. It list NETIO.SYS og TCPSIS.SYS.

    Everytime they occured was when i created a new tab in my browser, both in Chrome and Firefox, i tried to reinstall my driver for my NIC, but it has not worked.

    I hope some one can help me out.

    Attachment 70949
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       22 Mar 2016 #2

    Hi Funkynex,

    Welcome to the 10forums :)

    It seems Malwarebytes caused all the crashes, I don't know what version you're running so I would suggest that you either update to or clean remove Malwarebytes (note license details BEFORE removal) and install it again.
    MBAM 2.2.1 Patch Release - Malwarebytes News - Malwarebytes Forums
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {20, ffffe00118413f90, ffffe00118413fb0, 4020003}
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+1dd )
    Followup:     MachineOwner
    2: kd> lmvm mwac
    Browse full module list
    start             end                 module name
    fffff800`fda20000 fffff800`fda33000   mwac     T (no symbols)           
        Loaded symbol image file: mwac.sys
        Image path: \??\C:\Windows\system32\drivers\mwac.sys
        Image name: mwac.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Jun 18 04:07:00 2014 (53A0F444)
        CheckSum:         00015076
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    22 Mar 2016 #3


    Thank you.

    And thank you for your swift reply. I removed Malwarebytes completely and then reinstalled the latest version, i will return when i have done some testing, to see if my problem has been resolved.
      My ComputerSystem Spec


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