Windows 10: Multiple BSOD's - Primarily Critical Structure Corruption

  1.    20 Mar 2016 #1

    Multiple BSOD's - Primarily Critical Structure Corruption


    Yesterday while trying to watch a blu-ray on my PC, I encountered two BSOD's due to "Critical Structure Corruption". It then happened again today during a 4 hour session of playing The Division.

    Since then, I've also encountered two different BSOD's which I have no idea if they're linked. The WHEA one occurred with 5 seconds of logging on, but only directly after the Critical Structure Corruption reboot (Also said my RAID 0 had failed, but this was fixed after manually restarting). The Page Fault BSOD occurring about 30 seconds after logging in, after I launched chrome (I did launch it pretty much instantly, maybe didn't give the PC time to breathe :P).

    PC Specs:

    i7 4770k OC'd to 4.4Ghz (cooled by a Corsair H100i)
    16GB of DDR3 RAM @ 1600Mhz
    ASUS Maximus Formula VI Motherboard
    EVGA GTX 780 Ti Classified (Did have SLI, but one got sent back last week for faulty fan)
    Asus Xonar Essence STX Soundcard
    250GB SSD Samsung Evo 840 (OS disk)
    2 x 2TB Western Digital Blacks in RAID 0 (Storage for games, music etc)

    If you need any more info from me, I'll be around for a good few hours.

    Thanks for your time!

    EDIT: I've also ran Memtest86 with 4 passes for no errors, /sfc scannow also showed up with no corrupted files.
      My ComputerSystem Spec


  2. Posts : 1,648
    Microsoft Windows 10 Home
       21 Mar 2016 #2

    Code:
    BugCheck 124, {0, ffffe001a74f0028, ff800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup:     MachineOwner
    ---------
    An overclocked system is subject to this BSOD.
    Generic "Stop 0x124" Troubleshooting Strategy:
    1)
    Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
    If the computer produces it in a non-OC'd system, then it is subject to further troubleshooting.
      My ComputerSystem Spec

  3.    21 Mar 2016 #3

    Arc said: View Post
    Code:
    BugCheck 124, {0, ffffe001a74f0028, ff800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup:     MachineOwner
    ---------
    An overclocked system is subject to this BSOD.
    If the computer produces it in a non-OC'd system, then it is subject to further troubleshooting.
    Is that the case for all three BSOD's? Not an issue with the RAID array? What about the cpuz136_x64.sys cause? I don't even have CPUz installed, but it also points to Corsair Link.

    EDIT: Also what's the best way to cleanly reset a overclock?
      My ComputerSystem Spec


  4. Posts : 1,648
    Microsoft Windows 10 Home
       22 Mar 2016 #4

    Archernick said: View Post
    Is that the case for all three BSOD's? Not an issue with the RAID array? What about the cpuz136_x64.sys cause? I don't even have CPUz installed, but it also points to Corsair Link.
    Stop 0x124 overrules all BSODs. If it is there, it is the primary area of attention.
    Many hardware monitoring programs like Speccy etc use cpuz136_x64.sys.

    Archernick said: View Post
    EDIT: Also what's the best way to cleanly reset a overclock?
    It depends on how you have overclocked.
    It it is done manually by altering the volts in the BIOS, removing and replacing the CMOS battery will clear all the OC in a single go.

    If it is done using any third party program then you have to to set everything to default in that program, uninstall the program, and then load the optimized BIOS defaults.

    If there is any further BSOD after setting the clocks to stock, let us know.
      My ComputerSystem Spec

  5.    23 Mar 2016 #5

    Arc said: View Post
    Stop 0x124 overrules all BSODs. If it is there, it is the primary area of attention.
    Many hardware monitoring programs like Speccy etc use cpuz136_x64.sys.


    It depends on how you have overclocked.
    It it is done manually by altering the volts in the BIOS, removing and replacing the CMOS battery will clear all the OC in a single go.

    If it is done using any third party program then you have to to set everything to default in that program, uninstall the program, and then load the optimized BIOS defaults.

    If there is any further BSOD after setting the clocks to stock, let us know.
    I got another Critical Structure Corruption (ntoskrnl.exe driver) when watching blurays again with my CPU OC removed. Should I upload the new dump (same as the old one)?
      My ComputerSystem Spec

  6.    23 Mar 2016 #6

    Archernick said: View Post
    I got another Critical Structure Corruption (ntoskrnl.exe driver) when watching blurays again with my CPU OC removed. Should I upload the new dump (same as the old one)?
    I actually think I may of found the issue. Seems as if Arcsoft ended support for Totalmedia Theatre 6, and doesn't support Windows 10. Every since threshold 2 was released, users reported BSOD's of 109 (Critical_Structure_Corruption) within 20 minutes of using the app.

    ArcCtrl.sys is the driver that's the culprit, as it's messing with the kernel. It's also active even when not using the app. Unfortunately it is required for the application to run.

    I've uninstalled the application (even though I paid good money for it), and I'll see if I can't find another application to watch my blurays on.
      My ComputerSystem Spec

  7.    12 Apr 2016 #7

    Archernick said: View Post
    I actually think I may of found the issue. Seems as if Arcsoft ended support for Totalmedia Theatre 6, and doesn't support Windows 10. Every since threshold 2 was released, users reported BSOD's of 109 (Critical_Structure_Corruption) within 20 minutes of using the app.

    ArcCtrl.sys is the driver that's the culprit, as it's messing with the kernel. It's also active even when not using the app. Unfortunately it is required for the application to run.

    I've uninstalled the application (even though I paid good money for it), and I'll see if I can't find another application to watch my blurays on.
    I can confirm this.

    I have a machine here that has been running without issue for over 5 years (Win 7, 8, 8.1 and now 10). I've had Win 10 installed since release day, never crashed.

    I just launched ArcSoft TMT for the first time on this machine since installing Windows 10 ... 10 minutes later ... BSOD Critical_Structure_Corruption ...

    I wonder if updating the SPDT driver will fix this? TMT is a great program and it would be sad to loose its use.
      My ComputerSystem Spec


 

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