Windows 10: Recurrent BSOD crashes

  1.    20 Mar 2016 #1

    Recurrent BSOD crashes

    Hi tenforums!

    I've suddently been getting some crashes, although no hardware modifications were made or new softwares/drivers installed. They happen during games, or video playback.

    Apparently the most recent crashes are caused by ntoskrnl.sys and wdf01000.sys for an DRIVER_IRQL_NOT_LESS_OR_EQUAL error.

    Here is the zip file generated by the log collector.

    Thank you very much for your help!
    Last edited by jojolepirate; 20 Mar 2016 at 13:37.
      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       20 Mar 2016 #2

    The Prolific Serial port driver (c:\windows\system32\drivers\ser2pl64.sys) is causing the BSODs.
    BugCheck D1, {38, 2, 1, fffff8014c7453ec}
    *** WARNING: Unable to verify timestamp for ser2pl64.sys
    *** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
    Probably caused by : ser2pl64.sys ( ser2pl64+78f1 )
    Followup:     MachineOwner
    And it is extremely old.
        Image name: ser2pl64.sys
        Timestamp:        Wed Sep 24 12:33:23 2008 (48D9E63B)
    What is the Prolific chip type that you are using? Asking, because ....
    - Windows 8/8.1/Server2012/Server2012R2 and Windows 10 are NOT supported in PL2303HXA/XA EOL chip versions (discontinued).
    - Download latest PL2303 CheckChipVersion tool program to check chip version in Windows 7. (Or ask your cable vendor)
    - Prolific recommends cables with PL2303HXD or PL2303TA chip.
    - Windows 98/ME/2000/XP driver technical support are discontinued.
    If yours is any of these two, you should have to disconnect the Prolific cable.

    For any other chipset type: Products
    .... update the driver.
      My ComputerSystem Spec

  3.    20 Mar 2016 #3

    Thank you for such a quick reply!

    I am using the old PL2303HXA serial device, so I had to install this old driver, it had worked until now :)
    I uninstalled it, unplugged the cable leading to the serial device, and I'll see if I get any more BSODs.
    Thank you very much!
      My ComputerSystem Spec

  4. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       21 Mar 2016 #4

    Welcome. :)

    I hope you will not see this particular BSOD anymore.
      My ComputerSystem Spec


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