Windows 10: New pc build , BSOD ntoskrnl.exe

Page 1 of 3 123 LastLast
  1.    19 Mar 2016 #1

    New pc build , BSOD ntoskrnl.exe


    Greetings! Recently I built my new pc. Have been having some BSOD issues (ntoskrnl.exe). I thought i had it resolved but i tried to play a new game(BlackDesert) and it popped up again. The minidump is attached. So far i have tried old nvidia drivers(359.06) after removing the newest ones with DDU and updating all of the other drivers. I ran the ASUS stress test on the cpu, gpu and memory for two hours and had no errors. All of the hardware is new except for the video card. Have tried reinstalling direct x. This is also the 2nd clean install of windows 10 i have used

    At this point i am out of ideas, hopefully someone here will have suggestions.

    windows 10 education version
    asus z170a motherboard
    asus gtx670 gpu [
    Trident Z] F4-3200C16Q-16GTZB
    corsair rm850i psu
    Intel Skylake i5-6600k
    Samsung 950 m.2
    Samsung 850 EVO x2
      My ComputerSystem Spec

  2.    19 Mar 2016 #2

    Hello recopatr1 and welcome to 10forums!

    Sorry for the late reply, we aren't that many here in BSOD support section!

    Please update the USB drivers by going to the Support page for your motherboard:
    Z170-A
    ^ You will need to select your OS + bit version, after that you are presented with a list, click on USB and download the Version 1.16.24.0&1.16.29.1 !Note do not select the Beta ones!

    Also please perform these tests, first right click on the Windows start key in the left bottom corner -> select Command Prompt(Admin) -> type and press enter:

    sfc /scannow

    and after that it has finished type this:

    chkdsk /r /f

    And then we have many dump files that point to your graphic card drivers, here are the latest ones available for your card:
    364.51 - WHQL

    Cheers, Boris
      My ComputerSystem Spec

  3.    19 Mar 2016 #3

    Updated drivers and Ran the sfc scannow , it completed without errors. The chkdsk got to 11% and then restarted without errors. I wonder if the m.2 drive is the issue? I guess i assumed if that was the case the issue would be more constant. It really only pops up when i play graphics intensive games. I ran the dm log collector again and attached.

    thanks!

    Patrick
    Last edited by recopatr1; 19 Mar 2016 at 21:03.
      My ComputerSystem Spec


  4. Posts : 12,518
    Windows 10 Pro
       20 Mar 2016 #4

    What drivers have you checked for driver verifier?
    It looks like I can't reach the support page of your motherboard, I can't check anything so someone needs to check for drivers for Windows 10...
    Attachment 70438
      My ComputersSystem Spec

  5.    20 Mar 2016 #5

    Hello Patrick.

    Please head again over to Asus Support page and update your LAN driver:
    Z170 A

    Also there was one BSOD caused by siusbxp.sys, info about it here:
    siusbxp.sys

    And please update it here:
    USBXpress

    Also run Intel Driver Updater:
    Intel Support

    Cheers, Boris
      My ComputerSystem Spec

  6.    20 Mar 2016 #6

    Axe0- I ran driver verifier againt all non-microsoft drivers.


    Boris- I installed the siliconlabs sdk and ran the intel updater. Intel did not find any updates. I also removed the LAN drivers and installed the latest version. Was able to play black desert for about 25 minutes and then got the dpc-watchdog bsod =X

    Edit: Not sure if it makes a difference but it seems to trigger if i have a game running in window mode and then click to my 2nd monitor in a web browser.

    I also just tried driver verifier again and it found the USB drivers, so i removed them again and reinstalled. It then found a siliconlabs driver for my corsair h100i i unplugged the usb cable. After a restart with driver verifier running it just bootloops without an error. I was able to get to safemode and remove verifier. Updated crash logs.


    thanks!


    Patrick
    Last edited by recopatr1; 21 Mar 2016 at 18:19.
      My ComputerSystem Spec

  7.    23 Mar 2016 #7

    Hello Patrick sorry that no one checked your thread, there aren't just that many people here.

    The most recent BSOD from 2 days ago still pin point your graphics card driver.

    And if we look beyond the 21st of March then there are only known drivers, like the USB drivers etc.

    I don't know if you even did a complete uninstall of your graphics card drivers, but please follow this guide if you haven't:

    DDU

    Cheers, Boris
      My ComputerSystem Spec

  8.    23 Mar 2016 #8

    Boris- No problem , this has been a frustrating build and i appreciate any help i can get! As it is i am sitting on about $1,000 worth of parts that dont work ..

    I have used DDU to perform a clean install several times but will attempt it again today when i get home. Should i use the latest nvidia drivers for the test?

    i also put the video card into my old pc and had no issues with it. I have reinstalled windows 10 a few times already, is it worth trying to get windows 7 installed?
    Last edited by recopatr1; 23 Mar 2016 at 12:16. Reason: adding more information
      My ComputerSystem Spec

  9.    23 Mar 2016 #9

    Hmm Patrick, this is getting quite tricky since you have already done so many tests and nothing seems to crack the nut so to say.

    Although I think I've found something though I'm not sure why it hasn't pin pointed this.

    The memory you have in your System Specs information box does not match any of the memories that are listed in the Memory QVL for your motherboard, you might also have entered a false product serial but I still would like for you to checking this:

    Z170-A QVL/
    ^ it's the second link.

    Most probably you have entered the wrong information and I'm grasping at nothing but especially with computer you have to be precise!

    Cheers, Boris
      My ComputerSystem Spec

  10.    23 Mar 2016 #10

    Boris-

    I ran DDU and installed the nvidia drivers ,this time i pulled the ones from the Asus website as i had not tried those. I ran furmark and was able to trigger the DPC bsod by opening chrome after a few minutes. Updated logs are attached.

    The memory i got is G.SKILL TridentZ Series 16GB Intel X99 Platform Desktop Memory Model F4-3200C16Q-16GTZB - Newegg.com which does not appear to be on the QVL.

    I will try and call ASUS for support on the memory and see what they have to say.

    thanks!

    Patrick
      My ComputerSystem Spec


 
Page 1 of 3 123 LastLast

Related Threads
Greetings! Recently I built my new pc. Have been having some BSOD issues (ntoskrnl.exe). I thought i had it resolved but i tried to play a new game(BlackDesert) and it popped up again. The minidump is attached. So far i have tried old nvidia...
Solved BSoD ntoskrnl.exe in BSOD Crashes and Debugging
So I've had this BSoD three times while playing on a game (Squad). These all occurred randomly within games and the Error calls itself 'page fault in nonpaged area'. Upon checking the dmp file with BluescreenViewer it highlights the ntoskrnl.exe....
BSOD - NTOSKRNL.exe in BSOD Crashes and Debugging
53020 Hi all I've been getting BSOD since playing Fallout 4. Initially I saw it was Nvidia related so I update my graphics and it seems to have cured that one, however now I've been getting a different error. I ran a memtest and all seemed good,...
BSOD because of ntoskrnl.exe in BSOD Crashes and Debugging
Hello guys, I had trouble with my windows 7 : bosd because of ntoskrnl.exe so i decided to do a clean install windows 10 for a new fresh start. But the bsod is still here so i think its probably Hardware problems but wich one ? I've only...
BSOD ntoskrnl.exe fix? in BSOD Crashes and Debugging
Computer has been crashing a ton recently and I am looking for a fix, please respond if you know any anything.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:19.
Find Us