Windows 10: BSOD - SYSTEM_SERVICE_EXCEPTION (ks.sys) Solved

  1.    16 Mar 2016 #1

    BSOD - SYSTEM_SERVICE_EXCEPTION (ks.sys)


    Fresh install of Win10 Pro and it's crashing quickly.

    I am guessing it has to be a driver that came with the MB since I haven't had time to install anything else. But, I have no idea which one. I'd be grateful for someone to look at the bug checks and point me in the right direction.

    Thanks.

    Attachment 69822
      My ComputerSystem Spec


  2. Posts : 11,823
    Windows 10 Pro
       17 Mar 2016 #2

    Your Creative camera drivers are way too old, either update the drivers or remove it.
    Driver Reference Table - OA002Afx.sys
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff801409517c0, ffffd00020aa0d40, 0}
    
    *** WARNING: Unable to verify timestamp for OA002Afx.sys
    *** ERROR: Module load completed but symbols could not be loaded for OA002Afx.sys
    Probably caused by : ks.sys ( ks!guard_dispatch_icall_nop+0 )
    
    Followup:     MachineOwner
    
    0: kd> lmvm OA002Afx
    Browse full module list
    start             end                 module name
    fffff800`ca8e0000 fffff800`ca913f80   OA002Afx T (no symbols)           
        Loaded symbol image file: OA002Afx.sys
        Image path: \??\C:\Windows\system32\Drivers\OA002Afx.sys
        Image name: OA002Afx.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 08 10:00:36 2007 (46690CA4)
        CheckSum:         0003D8A4
        ImageSize:        00033F80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    17 Mar 2016 #3

    Well, that may have been a problem, but it's not *the* problem. In fact, it won't stay up long enough to gather a new dump zip. Since the last one I removed the Creative driver. Looks like Windows put in it's own driver for the monitor camera.

    Is there anything else I can try?
      My ComputerSystem Spec


  4. Posts : 11,823
    Windows 10 Pro
       17 Mar 2016 #4

    Updating drivers that should be provided by Gigabyte and updating Windows is what you could try
      My ComputersSystem Spec

  5.    17 Mar 2016 #5

    Well, I slicked it and reinstalled Win10 Pro and used only fresh drivers from the website. It seems stable now. Thanks!
      My ComputerSystem Spec


  6. Posts : 11,823
    Windows 10 Pro
       17 Mar 2016 #6

    Then you probably have updated Windows too
    The drivers that needed updating should have mostly been updated.
    The outdated drivers are/were
    1. Realtek audio drivers
    2. Intel graphics drivers
    3. Intel chipset drivers
    4. Network drivers from your killer network device

    Apologies for not mentioning them earlier, I was at school and about to leave when I posted.
      My ComputersSystem Spec


 

Related Threads
SYSTEM_SERVICE_EXCEPTION and other BSOD in BSOD Crashes and Debugging
Dear all, I am trying to identify which drivers are causing these crashes. Could anyone give me hand or explain the method to identify the bug and understand which driver is missing? I have posted here the relevant files. Microsoft OneDrive -...
BSOD System_Service_Exception. Please Help! in BSOD Crashes and Debugging
Hi, I'm looking to get some help a BSOD that just popped up again today. First, a little background. Specs: Intel Core i7-4790, EVGA GeForce GTX 950, Cooler Master HAF 912 - System Build - PCPartPicker I built this machine about 3 weeks...
BSOD System_Service_Exception (3b) in BSOD Crashes and Debugging
Been getting this particular BSOD on a near constant basis when running high'ish memory dependent games. After a fair amount of trying to fix it up with sfc, driver verifier and removing near anything I can think of that caused the bug, based on...
Bsod system_service_exception in BSOD Crashes and Debugging
Hello there, I have just installed Windows 10 and this is happening very often: SYSTEM_SERVICE_EXCEPTION After googling about this I came to this forum. I followed this instructions ( but I don't know where to look for help. This is the link...
Solved BSOD System_Service_Exception Ks.sys in BSOD Crashes and Debugging
Hello, I recently clean installed Windows 10. After reinstalling the drivers and software somewhere along the way my connection went down and wouldn't go back up. In the reboot process it froze, so I had to do a force shutdown. As soon as...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:23.
Find Us