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  1.    15 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    Non-stop random BSOD's in a new build


    Intro

    I've been getting BSOD's at random since I built this system around two months ago. I've looked for help via friends, Reddit and my own technical knowledge but have so far not come up with a solution. I'm going crazy and desperate for a solution now - it's a brand new build that I should be enjoying, not wanting to throw out the window.

    Specs

    i5 6500
    ASUS H110M-A (BIOS v503)
    Corsair Vengeance 8GB DDR4
    Samsung 850 Evo SSD WD 1TB HDD
    MSI R9 380 4GB
    Windows 10

    What I've Tried


    • Refresh Install
    • Clean Install
    • Installed all Windows Updates
    • Installed latest GPU drivers
    • Installed all current device drivers
    • Memtest86 with One Pass (all clear)
    • Memtest86 for 36 hours (all clear)
    • Windows Memory Diagnostic (all clear)
    • SFC (all clear)
    • Switched ram from Slot 1 to Slot 2 (same result)


    Additional Information




    • I can't seem to find a trigger. I've had the BSOD's occur after booting, a few hours into using my PC, whilst gaming. An example would be today playing League of Legends I had about 3 BSOD's in 2 hours, yet I played The Division for an hour with no crashes.
    • I don't know a lot about RAM but I'm using DDR4 2400mhz in a motherboard that only supports DDR4 2133mhz. Looking at the BIOS and it seems to display that information correctly so I don't know if there is an issue there.
      My ComputerSystem Spec
  2.    15 Mar 2016 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    If you didn't perform MemTest86+, please run MemTest86+.


    Non-stop random BSOD's in a new build Diagnostic Test Non-stop random BSOD's in a new build
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.

    The same device is giving WER's in 8 other reports, what device is this? I can't find it back in msinfo32.nfo.
    Code:
    15/03/2016 3:38 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPRequestAdditionalSoftware
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: USB\VID_056A&PID_0302&REV_0100&MI_01
    P3: 10.0.0.0
    P4: 0409
    P5: input.inf
    P6: *
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_a45b16bee463a1d692b25faf2e552567e5616a_00000000_01430133
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 33cc6699-da07-11e5-bd00-305a3a04f965
    Report Status: 8192
    Hashed bucket:
      My ComputersSystem Spec
  3.    15 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    If you didn't perform MemTest86+, please run MemTest86+.


    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.

    The same device is giving WER's in 8 other reports, what device is this? I can't find it back in msinfo32.nfo.
    Code:
    15/03/2016 3:38 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: PnPRequestAdditionalSoftware
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: USB\VID_056A&PID_0302&REV_0100&MI_01
    P3: 10.0.0.0
    P4: 0409
    P5: input.inf
    P6: *
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_a45b16bee463a1d692b25faf2e552567e5616a_00000000_01430133
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 33cc6699-da07-11e5-bd00-305a3a04f965
    Report Status: 8192
    Hashed bucket:
    I'll post CPU-Z screenshots soon, just need a minute to take them all.

    In the mean time, is there a way to further investigate what device is throwing WER's? You said you can't see it in msinfo32.nfo, so is there somewhere I can check?

    Thanks
      My ComputerSystem Spec
  4.    15 Mar 2016 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I search msinfo32 for the vid and/or pid, I also checked manually but I couldn't find anything that compares with the vid
    Code:
    P2: USB\VID_056A&PID_0302&REV_0100&MI_01
      My ComputersSystem Spec
  5.    15 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I search msinfo32 for the vid and/or pid, I also checked manually but I couldn't find anything that compares with the vid
    Code:
    P2: USB\VID_056A&PID_0302&REV_0100&MI_01
    Searching VID_056A in google shows it links to a WACOM tablet, which I have. But I haven't used it except for once and it's never plugged in. The BSOD"s occured before then too. Weird.
      My ComputerSystem Spec
  6.    15 Mar 2016 #6
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Here are my CPU-Z screenshots contained in a zip folder.
    Also added a report from HWInfo64
    Last edited by Shadowfax1007; 15 Mar 2016 at 07:45.
      My ComputerSystem Spec
  7.    15 Mar 2016 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Both SPD tabs are empty..
      My ComputersSystem Spec
  8.    15 Mar 2016 #8
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Both SPD tabs are empty..
    I know. They always have been. Cpuz is up to date and running in admin mode so I don't know what else to do.
      My ComputerSystem Spec
  9.    15 Mar 2016 #9
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please check in the BIOS for everything related to the memory and let me know it.
      My ComputersSystem Spec
  10.    15 Mar 2016 #10
    Join Date : Mar 2016
    Posts : 16
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please check in the BIOS for everything related to the memory and let me know it.
    BIOS when on automatic defaults to 2133mhz with 15-15-15-36 @ 1.2v.
    I changed it recently to 2133mhz with 14-16-16-31 @ 1.2v which was the manufacture tested setting (although they were at 2400mhz)

    Photos of memory settings are attached.
      My ComputerSystem Spec

 
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