Windows 10: BSOD 0x3b ntsokrnl.exe+142760 Solved

  1.    13 Mar 2016 #1

    BSOD 0x3b ntsokrnl.exe+142760


    hi out there

    BSOD as postet above. Occurs from time to time while gaming or tabbing while gaming (especially guildwars 2). Occurs also sometimes on startup (after login into windows). Mostly SYSTEM_SERVICE_EXCEPTION sometimes other BSOD with ntsokrnl.exe involved
    hope someone can help me out.



    Attachment 69270Attachment 69271Attachment 69272Attachment 69273Attachment 69274Attachment 69275
      My ComputerSystem Spec


  2. Posts : 12,346
    Windows 10 Pro
       13 Mar 2016 #2

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Attachment 69285



    BSOD 0x3b ntsokrnl.exe+142760 Diagnostic test BSOD 0x3b ntsokrnl.exe+142760
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high




    BSOD 0x3b ntsokrnl.exe+142760 Diagnostic Test BSOD 0x3b ntsokrnl.exe+142760
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  3.    13 Mar 2016 #3

    DDU
    *done*
    massive problems during installing new driver (some BSOD with same error during several restarts)
    new AMD driver
    *done*
    some BSOD during a bunch of starts
    UPDATING old drivers
    *done*
    no BSOD so far
    Stresstest GPU
    *done*
    no BSOD so far

    TODO:
    memcheck
      My ComputerSystem Spec

  4.    13 Mar 2016 #4

    memcheck
    *done*

    BSOD still appears from time to time - sometimes after enter password on windows login; sometimes error occurs without any clue why; mostly happens during closing or opening a programm or tabbing between different windows

    **//update:

    BSOD appears like mentioned above.
    after BSOD appeared it'll show up one time after winlogin very quick (roudabout 30 sec) before everything is loaded
    -> restart
    after that BSOD appears directly after winlogin
    -> restart
    Win switches to recovery-startup
    -> skip
    normal start without BSOD
    normal using BSOD will appear after a while

    i suspect that win is installing a driverupdate in background causing BSOD -> when rebooting 3 times i seems like it reset the system to the last working version
    (i have to accept always leapplugin eula again)

    this is real annoying
    Last edited by HGAZIS; 13 Mar 2016 at 22:36.
      My ComputerSystem Spec


  5. Posts : 12,346
    Windows 10 Pro
       14 Mar 2016 #5

    What was the result of the stress test and memory test? A screenshot or photo is prefered to see.
      My ComputersSystem Spec

  6.    14 Mar 2016 #6

    memtest no errors
    stresstest no errors

    didn't made screens
      My ComputerSystem Spec


  7. Posts : 12,346
    Windows 10 Pro
       14 Mar 2016 #7

    What memtest did you run? You can't run the suggested memory test in a few hours with 16GB, it'll take about 20h usually.
      My ComputersSystem Spec

  8.    17 Mar 2016 #8

    solved by myself - seemed like the MB couldn't provide exact voltage for OC Chip from time to time -> adjustet Voltage -> everything is fine now
      My ComputerSystem Spec


 

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