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  1.    12 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 16
    windows 10 64bit

    Ouch, same ol' story again:


    Hello every1:

    I'm new here but hoping that you, guys will stop me from smashing my PC against the wall because I am close to do it or.... see my psychiatrist.

    This is my story: For years I was happy user of Win7 Ultimate. I did ignore Win 8 upgrade because mixed opinions on it. But when Win10 showed up on horizon I put my eye on it and after many pros and little less cons I decided to upgrade to Win10. System did examine my PC (a good few years old already) and did not see anything against. So I've done it. Unfortunately I had to go back to Win7 as my Radeon 1950x series graphic card was not supported by AMD driver.

    So I went back to Win7 but a little pin was still sticking in my ......

    A few weeks later I've purchased newer graphic card (Radeon R7 240 series) which has Win10 drivers and went back to Win10.

    After about 2 weeks of total happiness my horror has started. BSOD, BSOD, BSOD. One after one. And horrible long time to final opening of the Desktop. Average time about 45 minutes to one hour. Yes, I am not a liar.

    I do not remember when it happened. I can only speculate that it happened after installing one of updates. But I am not sure. After doing huge research on the Web I found myself in the middle of nowhere. So many different cases. Which one could match mine? Of course my desperate decision was to go back to Win7 again but guess what? This option disappeared. Now I know that it stays in computer for certain time. So it was too late for this option. Obviously I might go back and install Win7 from scratch but, oh boy, I would need to retrieve so much data. I did not and I do not want to do it.

    So, after research, I decided to reinstall Win10 using Microsoft option found on the Web. And it worked. After spending a whole day yesterday (8AM to midnight) my comp finally started to work properly..... to third turn on. And a whole story begun again. It took me 1 hour 15 minutes to get to this place since I started my PC. I was suspecting that my AVG anti virus causes this thing so I did uninstall it . Only Windows firewall on turned on while reinstalling.

    One more thing: after reinstalling my comp froze once so I was forced to turn it off. Second time was turned off normally and then third time came this morning.

    I've done two reports during this "start up session" using dm log collector. One in safe mode and one when I finally was able to work normally.

    Here they are:

    Attachment 69062Attachment 69063

    So I am asking all Win10 GURUS for help. What causes all this c...p in my comp? How to avoid it? And what to do when such thing happens again - I mean how to speed start up?

    I'm begging you, folks.
      My ComputerSystem Spec
  2.    12 Mar 2016 #2
    Join Date : Mar 2016
    Posts : 16
    windows 10 64bit
    Thread Starter

    Anyone?
      My ComputerSystem Spec
  3.    13 Mar 2016 #3
    Join Date : Sep 2015
    Hellsinki
    Posts : 383
    Windows 10 Home

    Hello jadom, sorry for the late reply and welcome to 10forums!

    Some of the dump files you uploaded were completely empty, but the ones that were complete they pointed out that atikmdag.sys which is a driver for AMD based GPU's.

    I would recommend that you use Revo Uninstaller to first completely remove the current graphic card drivers, reboot and then install fresh drivers from the AMD driver site!


    1. Download Revo - http://www.revouninstaller.com/revo_..._download.html
    2. Download AMD autodetect drivers save it on the desktop - http://support.amd.com/en-us/download
    3. Launch Revo -> look for the Catalyst Control Center -> uninstall using moderate option
    4. Reboot and run the AMD autodetect tool and follow the instructions onscreen!


    Cheers, Boris
      My ComputerSystem Spec
  4.    13 Mar 2016 #4
    Join Date : Mar 2016
    Posts : 16
    windows 10 64bit
    Thread Starter

    Quote Originally Posted by BorisTheAnimal View Post
    Hello jadom, sorry for the late reply and welcome to 10forums!

    Some of the dump files you uploaded were completely empty, but the ones that were complete they pointed out that atikmdag.sys which is a driver for AMD based GPU's.

    I would recommend that you use Revo Uninstaller to first completely remove the current graphic card drivers, reboot and then install fresh drivers from the AMD driver site!


    1. Download Revo - http://www.revouninstaller.com/revo_..._download.html
    2. Download AMD autodetect drivers save it on the desktop - http://support.amd.com/en-us/download
    3. Launch Revo -> look for the Catalyst Control Center -> uninstall using moderate option
    4. Reboot and run the AMD autodetect tool and follow the instructions onscreen!


    Cheers, Boris

    Thanks for your response, Boris. I have Revo free version downloaded. However I do not see anything from AMD either ASUS (my Radeon manufacturer) on the Revo's list of installed programs and features despite of seeing it on Win10 Programs and Features. Also clicking on Hunter Mode icon closes Revo immediately. Also when I go to Revo's Autorun Manager I can see a several not running programs, I have problem with.

    Also yesterday I downloaded and installed AMD's Hot fix what was fixed version of AMD Catalyst Application. But, before reinstall of Win10, I had a problem with uninstalling installed AMD stuff (AMD Install Manager). I was trying to use AMD Cleanup Utility but I was getting BSOD as soon as I was clicking on its icon to start this application.

    What am I missing or what am I doing wrong?

    Below latest DM log collector created just seconds ago.

    Attachment 69173
      My ComputerSystem Spec
  5.    13 Mar 2016 #5
    Join Date : Sep 2015
    Hellsinki
    Posts : 383
    Windows 10 Home

    Hm odd, you should see something along the lines of "AMD Catalyst Install Manager" but if you can't then I guess we must find another way.

    So you have tried to use this one I presume?
    AMD Clean Uninstall Utility

    Hmm if all of above fails then I guess it wouldn't hurt to just let the Autodetect run even though you haven't uninstalled anything.

    Cheers, Boris
      My ComputerSystem Spec
  6.    13 Mar 2016 #6
    Join Date : Oct 2013
    Newport, South Wales, UK
    Posts : 1,908
    Windows 10 Pro x64 FCU - XP/Vista/Win7/Win8.1 in VM for testing

    This is the removal system that I recommend

    Display Driver Uninstaller Download version 15.7.5.2

    DDU has always worked for me
      My ComputerSystem Spec
  7.    13 Mar 2016 #7
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Quote Originally Posted by Barman58 View Post
    This is the removal system that I recommend

    Display Driver Uninstaller Download version 15.7.5.2

    DDU has always worked for me
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
      My ComputerSystem Spec
  8.    13 Mar 2016 #8
    Join Date : Aug 2015
    Maine
    Posts : 39,992
    Windows10Pro 64Bit

    Quote Originally Posted by Barman58 View Post
    This is the removal system that I recommend

    Display Driver Uninstaller Download version 15.7.5.2

    DDU has always worked for me
    Same for me, I have it installed on my computer also. Works just fine, just should run it from Safe Mode.
      My ComputersSystem Spec
  9.    13 Mar 2016 #9
    Join Date : Mar 2016
    Posts : 16
    windows 10 64bit
    Thread Starter

    Hello and thank you all for your suggestions. Due to Boris' advice I did restart my computer and ran AMD Autodetect Utility.

    Regardless that rebooting took me "only"18 minutes running Autodetect haven't brought me nothing new. Just info that the latest AMD driver is being installed.

    And now I need to make some things clear: do you guys want me to unistall AMD driver using utilities recommended by you or it can be done using windows option (I haven't tried it yet)?

    Also, after this positive message from AMD utility, is this necessary to do it?

    I am asking this because reinstalling driver will need computer restart and I am afraid that its gonna take some time to restart it again.

    However I suspect that problem lays somewhere else. I have so many errors on my logs that I am seriously thinking about re-installing Win10 again. But I am very afraid that this whole story will start again. Something causes it. But what?

    Here is latest error log taken seconds ago:

    Attachment 69193
      My ComputerSystem Spec
  10.    13 Mar 2016 #10
    Join Date : Sep 2015
    Hellsinki
    Posts : 383
    Windows 10 Home

    Hm well there are some issues trying to help you jadom.

    Firstly there doesn't seem to be any drivers available for Windows 10 for your motherboard.

    One of the BSODs point to a problem with the ndis.sys, it is for network drivers and I found that you are using Realtek as wireless, please download and update the driver here:
    Realtek rtl8187

    You will have to test your way through those last three ones, I couldn't find what letter you had.

    Also please perform this:

    Click the Search button(the magnifying glass).
    Type "command" in the search box... DO NOT hit ENTER yet!
    While holding CTRL-Shift on your keyboard, hit ENTER.
    You will be prompted with a permission dialog box.
    Click Yes.
    A black box will open with a blinking cursor.
    Type "sfc /scannow" and hit ENTER.
    System File Checker will begin scanning for errors and other system file problems (be patient - the system scan may take a while).
    Follow the on-screen commands.
    Sorry for the slow reply, it's not easy when you have so little to go on.

    Cheers, Boris
      My ComputerSystem Spec

 
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