Windows 10: Crash / BSOD


  1. Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       10 Mar 2016 #1

    Crash / BSOD


    I had several issues after upgrading to 10, so I wiped my drive and did a clean install. Updated everything I could think to, but I'm still getting freezes / BSODs on a regular basis. I don't have much to go on - it happens when I'm trying to play games (doesn't matter which - FO4, D3, LoL), and is fairly irregular. Sometimes I can go an entire evening without it happening, other times it's every ten minutes. Usually when I get a BSOD, it gets to 100% but never restarts and doesn't create a dmp file. The ones I have all point to ntoskrnl.exe, which isn't super helpful. Most of the time, the system just locks up though and needs to be force shut down. I ran MemTest86 for the past few days just to rule that out and had zero errors. I haven't done any overclocking myself.


    Windows 10 Home x64
    CPU: AMD FX-9590 8 core 4.72 GHz
    RAM: 16GB (2x8) Corsair Dominator Platinum DDR3 1866
    GPU: Sapphire Radeon r9-290x 8GB tri-ocx
    Mobo: Asus Sabertooth 990fx r2.0
    SSD: Samsung 850 PRO 256GB
      My ComputerSystem Spec


  2. Posts : 11,492
    Windows 10 Pro
       11 Mar 2016 #2

    Please remove Slimcleaner to prevent it from making things worse.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.




    Crash / BSOD Diagnostic Test Crash / BSOD
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       11 Mar 2016 #3

    Screen shots


    update : I've been running Driver Verifier for the last 12 hours or so, with no issues.
      My ComputerSystem Spec


  4. Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       13 Mar 2016 #4

    Okay, had another bsod tonight - this one listed as a system_service_exception.
      My ComputerSystem Spec


  5. Posts : 11,492
    Windows 10 Pro
       13 Mar 2016 #5

    Verifier is disabled?

    Please update the BIOS to the newest version
    SABERTOOTH 990FX R2.0 | Motherboards | ASUS Global
      My ComputersSystem Spec


  6. Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       13 Mar 2016 #6

    At the moment, yes. The guide said not to run it consecutively for more than 48 hours, so I turned it off last night. Never had any issues while it was running; I'll turn it back on today, though.
      My ComputerSystem Spec


  7. Posts : 11,492
    Windows 10 Pro
       13 Mar 2016 #7

    You won't (yet) need to re-enable driver verifier
    Please reset verifier and let me know how it goes
      My ComputersSystem Spec


 

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