Windows 10: Repeated BSOD

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  1.    10 Mar 2016 #1

    Repeated BSOD


    Hello,

    Since getting this computer I have had issues. After running Windows updates, I started getting consistent BSOD. I rolled back the updates and turned off updating for awhile, but recently decided to give them a try again. Once again, I can hardly run the computer, let alone do anything demanding, without crashing in BSOD.


    Attachment 68750

    I gave up on the dm_log_collector zipping the files (it as it always came out empty) and zipped it myself.

    Thank you all for your help!
    Last edited by Chris92; 10 Mar 2016 at 21:21.
      My ComputerSystem Spec


  2. Posts : 5,071
    Windows 10 Pro X64 15063.138
       10 Mar 2016 #2

    The zip file you uploaded is empty.Can you try again?
      My ComputersSystem Spec

  3.    10 Mar 2016 #3

    Ztruker said: View Post
    The zip file you uploaded is empty.Can you try again?
    I ended up zipping the files myself outside of the program, and have attached them to the original post. Thank you for your help with this!
      My ComputerSystem Spec


  4. Posts : 5,071
    Windows 10 Pro X64 15063.138
       10 Mar 2016 #4

    Somewhat better. The most recent one, 031016-26703-01.dmp is corrupt.

    Others keep showing ETW minidump data unavailable.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.
    Also, move all esiting mini dumps from C:\Windows\minidump to another place to save them for now, so that only new dumps will show up there in the future.

    DO some testing and when you get a BSOD, upload the dump here (zipped) please.
      My ComputersSystem Spec

  5.    10 Mar 2016 #5

    Ztruker said: View Post
    Somewhat better. The most recent one, 031016-26703-01.dmp is corrupt.

    Others keep showing ETW minidump data unavailable.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.
    Also, move all esiting mini dumps from C:\Windows\minidump to another place to save them for now, so that only new dumps will show up there in the future.

    DO some testing and when you get a BSOD, upload the dump here (zipped) please.
    I have removed all of my previous dumps and have configured to collected minidumps. I am waiting for another crash.

    ​THANK YOU!!
    Last edited by Chris92; 11 Mar 2016 at 14:04.
      My ComputerSystem Spec

  6.    11 Mar 2016 #6

    Three BSOD today within using for an hour. Please find the dumps attached.

    Thank you!

    Attachment 68859
      My ComputerSystem Spec


  7. Posts : 5,071
    Windows 10 Pro X64 15063.138
       11 Mar 2016 #7

    The new dumps are all the same.

    Code:
    CRITICAL_PROCESS_DIED (ef)
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000 
    PROCESS_NAME:  csrss.exe
    which doesn't tell me much.

    Let's see if doing a Clean Boot eliminates the BSOD. Clean Boot - Perform in Windows 10 to Troubleshoot Software

    Test for awhile and if no BSODs then follow the directions To Troubleshoot Software Conflicts in a Clean Boot.
      My ComputersSystem Spec

  8.    11 Mar 2016 #8

    Ztruker said: View Post
    The new dumps are all the same.

    Code:
    CRITICAL_PROCESS_DIED (ef)
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000 
    PROCESS_NAME:  csrss.exe
    which doesn't tell me much.

    Let's see if doing a Clean Boot eliminates the BSOD. Clean Boot - Perform in Windows 10 to Troubleshoot Software

    Test for awhile and if no BSODs then follow the directions To Troubleshoot Software Conflicts in a Clean Boot.
    I've launched in a Clean Boot and will let you know how it goes.

    Thank you
      My ComputerSystem Spec


  9. Posts : 5,071
    Windows 10 Pro X64 15063.138
       11 Mar 2016 #9

    If that doesn't help then it's time to try running Driver Verifier and see if that gives us any useful info to work with.
    See here: Driver Verifier - Enable and Disable in Windows 10

    Take it step by step:

    Part One: Run Driver Verifier
    Part Two: Configure Driver Verifier Settings and Enable
    Part Three: Disable Driver Verifier
      My ComputersSystem Spec

  10.    11 Mar 2016 #10

    Ztruker said: View Post
    If that doesn't help then it's time to try running Driver Verifier and see if that gives us any useful info to work with.
    See here: Driver Verifier - Enable and Disable in Windows 10

    Take it step by step:

    Part One: Run Driver Verifier
    Part Two: Configure Driver Verifier Settings and Enable
    Part Three: Disable Driver Verifier
    No luck so far in getting a BSOD Clean Boot alone or in Clean Boot and trying for software conflicts. I have run driver verifier, please find the minidumps attached.

    Attachment 68961

    Thank you.
      My ComputerSystem Spec


 
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