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  1.    10 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 9
    Windows 10

    Repeated BSOD


    Hello,

    Since getting this computer I have had issues. After running Windows updates, I started getting consistent BSOD. I rolled back the updates and turned off updating for awhile, but recently decided to give them a try again. Once again, I can hardly run the computer, let alone do anything demanding, without crashing in BSOD.


    Attachment 68750

    I gave up on the dm_log_collector zipping the files (it as it always came out empty) and zipped it myself.

    Thank you all for your help!
    Last edited by Chris92; 10 Mar 2016 at 21:21.
      My ComputerSystem Spec
  2.    10 Mar 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    The zip file you uploaded is empty.Can you try again?
      My ComputersSystem Spec
  3.    10 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    The zip file you uploaded is empty.Can you try again?
    I ended up zipping the files myself outside of the program, and have attached them to the original post. Thank you for your help with this!
      My ComputerSystem Spec
  4.    10 Mar 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    Somewhat better. The most recent one, 031016-26703-01.dmp is corrupt.

    Others keep showing ETW minidump data unavailable.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.
    Also, move all esiting mini dumps from C:\Windows\minidump to another place to save them for now, so that only new dumps will show up there in the future.

    DO some testing and when you get a BSOD, upload the dump here (zipped) please.
      My ComputersSystem Spec
  5.    10 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Somewhat better. The most recent one, 031016-26703-01.dmp is corrupt.

    Others keep showing ETW minidump data unavailable.

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.
    Also, move all esiting mini dumps from C:\Windows\minidump to another place to save them for now, so that only new dumps will show up there in the future.

    DO some testing and when you get a BSOD, upload the dump here (zipped) please.
    I have removed all of my previous dumps and have configured to collected minidumps. I am waiting for another crash.

    ​THANK YOU!!
    Last edited by Chris92; 11 Mar 2016 at 14:04.
      My ComputerSystem Spec
  6.    11 Mar 2016 #6
    Join Date : Mar 2016
    Posts : 9
    Windows 10
    Thread Starter

    Three BSOD today within using for an hour. Please find the dumps attached.

    Thank you!

    Attachment 68859
      My ComputerSystem Spec
  7.    11 Mar 2016 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    The new dumps are all the same.

    Code:
    CRITICAL_PROCESS_DIED (ef)
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000 
    PROCESS_NAME:  csrss.exe
    which doesn't tell me much.

    Let's see if doing a Clean Boot eliminates the BSOD. Clean Boot - Perform in Windows 10 to Troubleshoot Software

    Test for awhile and if no BSODs then follow the directions To Troubleshoot Software Conflicts in a Clean Boot.
      My ComputersSystem Spec
  8.    11 Mar 2016 #8
    Join Date : Mar 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    The new dumps are all the same.

    Code:
    CRITICAL_PROCESS_DIED (ef)
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000 
    PROCESS_NAME:  csrss.exe
    which doesn't tell me much.

    Let's see if doing a Clean Boot eliminates the BSOD. Clean Boot - Perform in Windows 10 to Troubleshoot Software

    Test for awhile and if no BSODs then follow the directions To Troubleshoot Software Conflicts in a Clean Boot.
    I've launched in a Clean Boot and will let you know how it goes.

    Thank you
      My ComputerSystem Spec
  9.    11 Mar 2016 #9
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    If that doesn't help then it's time to try running Driver Verifier and see if that gives us any useful info to work with.
    See here: Driver Verifier - Enable and Disable in Windows 10

    Take it step by step:

    Part One: Run Driver Verifier
    Part Two: Configure Driver Verifier Settings and Enable
    Part Three: Disable Driver Verifier
      My ComputersSystem Spec
  10.    11 Mar 2016 #10
    Join Date : Mar 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    If that doesn't help then it's time to try running Driver Verifier and see if that gives us any useful info to work with.
    See here: Driver Verifier - Enable and Disable in Windows 10

    Take it step by step:

    Part One: Run Driver Verifier
    Part Two: Configure Driver Verifier Settings and Enable
    Part Three: Disable Driver Verifier
    No luck so far in getting a BSOD Clean Boot alone or in Clean Boot and trying for software conflicts. I have run driver verifier, please find the minidumps attached.

    Attachment 68961

    Thank you.
      My ComputerSystem Spec

 
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