Windows 10: Repeated BSOD

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  1. Ztruker's Avatar
    Posts : 6,434
    Windows 10 Pro X64 17134.191
       13 Mar 2016 #11

    No luck so far in getting a BSOD Clean Boot alone or in Clean Boot and trying for software conflicts.
    Does that mean it did or did not BSOD when you clean booted? Sounds like it did not BSOD with a clean boot. If so that's good as it points to something starting at boot that is causing the problem rather than a driver problem.

    If it did BSOD then the most recent dump points to dptf_cpu.sys which belongs to Dynamic Platform Thermal Framework from Intel. It's a C4 verifier generated bugcheck. There is a 7/12/2015 Chipset driver on the Lenovo web site that you could try.

    Yoga 3 Pro-1370 Laptop (Lenovo) 80HE

    Looks like you have a Lenovo 80HE Yoga 3 but what is the full model number, 80HE???????
      My ComputersSystem Spec

  2.    13 Mar 2016 #12

    Ztruker said: View Post
    Does that mean it did or did not BSOD when you clean booted? Sounds like it did not BSOD with a clean boot. If so that's good as it points to something starting at boot that is causing the problem rather than a driver problem.

    If it did BSOD then the most recent dump points to dptf_cpu.sys which belongs to Dynamic Platform Thermal Framework from Intel. It's a C4 verifier generated bugcheck. There is a 7/12/2015 Chipset driver on the Lenovo web site that you could try.

    Yoga 3 Pro-1370 Laptop (Lenovo) 80HE

    Looks like you have a Lenovo 80HE Yoga 3 but what is the full model number, 80HE???????
    I did not get a BSOD when I clean booted. I still did not get a BSOD when I tried for software conflicts in the clean boot.

    The model name is listed as 80HE.
    Machine Type and Model is listed as 80HE010GUS.

    I'll update the chipset driver even though it doesn't sound like a driver problem.

    Thank you.
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,434
    Windows 10 Pro X64 17134.191
       13 Mar 2016 #13

    Driver Verifier did find a problem with the chipset driver, though it may not be the cause of your original BSODs. Worth updating to see if it helps though.

    You can also try stressing your CPU with Prime95. Prime95 - Stress Test Your CPU - Windows 10 Forums

    Warning

    While running Prime95 your CPU will become incredibly hot, it is imperative that you keep a constant watch of your CPU temperature with a system monitoring utility such as Speccy, Speedfan or HWMonitor. If your CPU temperature does reach dangerous levels stop the Prime95 stress test to prevent inflicting damage on your CPU.
      My ComputersSystem Spec

  4.    14 Mar 2016 #14

    Ztruker said: View Post
    Driver Verifier did find a problem with the chipset driver, though it may not be the cause of your original BSODs. Worth updating to see if it helps though.

    You can also try stressing your CPU with Prime95. Prime95 - Stress Test Your CPU - Windows 10 Forums
    I haven't had a chance to run Prime95, but I did have a new BSOD today. I have never seen this one before.

    Error: Critical Structure Corruption
    Win32full.sys

    Please find the latest dump attached.

    Attachment 69430

    Thank you, for your continued help.
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,434
    Windows 10 Pro X64 17134.191
       14 Mar 2016 #15

    Did you try the other chipset driver yet?

    Nothing new in the latest dump other than it pointing at win32kfull.sys (also lists csrss.exe).

    How long did you run after doing a Clean Boot? Was it long enough to be reasonably sure it would not BSOD? A couple hours probably isn't enough.

    If Prime95 doesn't show any problem, test your ram. MemTest86+ - Test RAM - Windows 10 Forums

    Would also be a good idea to test the hard drive with the manufacturer's diagnostic tools.

    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics
      My ComputersSystem Spec

  6.    14 Mar 2016 #16

    Ztruker said: View Post
    Driver Verifier did find a problem with the chipset driver, though it may not be the cause of your original BSODs. Worth updating to see if it helps though.

    You can also try stressing your CPU with Prime95. Prime95 - Stress Test Your CPU - Windows 10 Forums
    I also did not get any errors running Prime95.

    Thank you.
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 6,434
    Windows 10 Pro X64 17134.191
       14 Mar 2016 #17

    If the ram and hard drive also test okay I would recommend backing up your data and doing a Windows 10 - Clean Install

    Painful and takes a while to get everything reinstalled but the next logical step to take.

    The alternative is to take a couple days and run a Clean Boot for a day and see if any BSODs. If not then enable half the processes and services then run for another day or until a BSOD occurs. If not then swap enabled and disabled processes and services and test again.
    Last edited by Ztruker; 16 Mar 2016 at 20:17.
      My ComputersSystem Spec

  8. axe0's Avatar
    Posts : 13,726
    Windows 10 Pro
       15 Mar 2016 #18

    About clean booting, please try following
    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist
      My ComputersSystem Spec


 
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