BSOD while playing game


  1. Posts : 3
    Windows 10 64-bit
       #1

    BSOD while playing game


    I've been getting random blue screens in this year, but recently they have only occured while playing a game. In the last few days I have tried to update drivers and some other random stuff, but they didn't solve my problem. In the past blue screens came right away, but now when I'm in the game my screen turns black and computer starts to shut down, then when I start my computer again the blue screen appears while starting up.

    If you need more information, please let me know.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    I would suggest to remove the ASUS software, it is known for being a problem.

    It seems ASUS doesn't provide driver updates for some drivers like the Intel Rapid Storage Technology drivers.

    Try to remove Intel Rapid Storage Technology applications.
    1. Uninstall it from Control Panel > Programs and Features.
    2. Uninstall the driver from device manager:
    - Right click on "my computer" icon and click "manage" on the context menu.
    - In the "Computer Management" window that opens:
    - Select "Device Manager" in the left pane, It will list all the existing devices.
    - Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    - Select one Intel device item under it, right click, then uninstall.
    - Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
    3. Now restart the computer.
    4. Once booted, Windows will auto configure the appropriate native system driver.
    Code:
    1: kd> !irp ffffe0012e1a52c0
    Irp is active with 4 stacks 3 is current (= 0xffffe0012e1a5420)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe00120dd9060 00000000 fffff80051546320-fffff80051517150    
    	       \Driver\pci	ACPI!ACPIBuildRegOnRequest
    			Args: 00000000 00000000 00000000 00000002
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe00120dfbc40 00000000 fffff80051c08bd0-00000000    
    	       \Driver\ACPI	storport!RaidAdapterPowerUpDeviceCompletion
    			Args: 00000000 00000000 00000000 00000002
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00121852050 00000000 fffff803d0d280b8-ffffe00138158320 Success Error Cancel pending
    	      Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     \Driver\iaStorA	nt!PopRequestCompletion
    			Args: 00051100 00000001 00000001 00000002
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe00138158320    
    
    			Args: 00000000 00000000 00000000 00000000
    
    1: kd> lmvm iaStorA
    Browse full module list
    start             end                 module name
    fffff801`0ab10000 fffff801`0addb000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Nov 19 21:09:40 2012 (50AA9204)
        CheckSum:         000A393C
        ImageSize:        002CB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 3
    Windows 10 64-bit
    Thread Starter
       #3

    Thanks for replying! I did what you told me to do, but unfortunately that didn't help. Any other ideas?
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Unfortunately that is what I thought.

    Contact ASUS for drivers and ask if they provide updates anytime soon, else you are related to Windows Update.
      My Computers


  5. Posts : 3
    Windows 10 64-bit
    Thread Starter
       #5

    I managed to solve my BSOD problem. Gaming didn't actually cause the blue screen, it just put my laptop to sleep mode and when I tried to start up my laptop again then the BSOD arrived.

    I accidentally find this article when I searched solution for my really long start up and boot times. (about 10 minutes, after BSOD maybe 25 minutes) And there it was, problem that caused BSOD when coming back from sleep mode and really long boot times.

    How to disassemble Asus S56C | Inside my laptop This is what I did and now my laptop start up time is about 1 minute and no more blue screens

    TL;DR I had failed iSSD module in my computer, after removing it, my laptop was fine.


    Thanks anyway for your effort to try to solve my problem!
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

      My Computers


 

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