Windows 10: Computer Crashes when playing games

  1.    08 Mar 2016 #1

    Computer Crashes when playing games


    Hello, my computers is crashing when I start up Final Fantasy XIV or World of Warcraft. When it first happen I check the temperature of my GTX 780 graphic card and it was overheating at 90 degrees (surprised) so I downclock the GPU putting a cap of how high the temperature can go. This has made the issue go away for about a month but the issue has return with the temperature under control at 70 degrees. When my computer crash it would most of the time just restart but a few time it gave me the BSOD, sometime the BSOD doesn't complete and freezes. If the computer doesn't crash during about the first 5 minutes of the game, then it would not crash during the rest of the game session but tend to crash about 80% of the time I start up the game. Right now I am avoiding the crashing by playing the game at lowest setting giving my graphic card temperature at 60 degrees. Can the data you ask me to provide can confirm that the culprit is the graphic card hardware issue that is the culprit or another hardware like the power supply (Corsair Gaming Series 800-Watt ATX/EPS Bronze) that is having issue?
      My ComputerSystem Spec


  2. Posts : 12,518
    Windows 10 Pro
       08 Mar 2016 #2

    Do you overclock anything else? Memory or CPU?

    I would suggest that you update your BIOS to the most recent version.
    ASUSTeK Computer Inc. -Support- Driver & Tools - CM6850
      My ComputersSystem Spec

  3.    08 Mar 2016 #3

    axe0 said: View Post
    Do you overclock anything else? Memory or CPU?

    I would suggest that you update your BIOS to the most recent version.
    ASUSTeK Computer Inc. -Support- Driver & Tools - CM6850
    No, the overclock GTX 780 was from EVGA factory the FTW edition, I over overclock it more myself. I just use their EVGA PrecisionX 16 software to cap the temperature. The first time this first started was after I did a full Windows reinstall to fix a different issue. I'll try the update, thank you.
      My ComputerSystem Spec

  4.    09 Mar 2016 #4

    I have tried the BIOS update. Testing at max graphic setting temp cap at 60 fps, at first it seem promising at 1st and 2nd game session. But after that the during the first couple of minutes starting up the game, the computer would either suddenly restart or freeze. When it doesn't crash during the first couple of minutes then the computer is fine throughout the game session.
      My ComputerSystem Spec


  5. Posts : 12,518
    Windows 10 Pro
       09 Mar 2016 #5

    For the record, a freeze or shutdown/restart isn't like a bluescreen, those crashes can't create dumps because those crashes are different from a bluescreen.
      My ComputersSystem Spec


 

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