BSOD with REGISTRY_ERROR after 4 minutes of idle time

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  1. Posts : 10
    Windows 10
       #1

    BSOD with REGISTRY_ERROR after 4 minutes of idle time


    I have exactly the same problem as another forum post but the solutions there did not help. The computer seems very stable right up until I let it go idle. After 4 minutes I get the REGISTRY_ERROR bsod. The system is not over clocked. CPU temps are low. Memtest86(+) runs fine for 8 passes with 0 errors. Disabling the two .NET tasks that start on idle in Task Scheduler made no difference (as per the post with a similar issue). CHKDSK /R requires a reboot and no messages are present on the screen while running but there is no log file generated in Event Viewer / logfiles / application. I ran sfc /scannow and got errors. A reboot and retry did not correct the error. I ran Dism /Online /Cleanup-Image /RestoreHealth and it successfully repaired the system. Subsequent scans with SCF indicate no issues or problems. Not sure if it is relevant but the system has a Samsung 950 SSD as the C drive.

    Any ideas?

    Brian
      My Computer


  2. Posts : 382
    Windows 10 Home
       #2

    Hello Brian and welcome to 10forums! :)

    I've looked throught some of your BSODs and all seem to be about the same REGISTRY_ERROR or also known as 0x51. And since you clearly have done some troubleshooting for us I will post what I believe will solve your issue.

    Your BIOS is old and I believe that updating it might solve your issue, so please without further ado please head on over to the Gigabyte support download page:
    GA-Z170-HD3

    And download the F6 BIOS file, if you are unfamiliar on how to perform the BIOS update:
    How to Reflash Motherboard BIOS

    Cheers, Boris :)
      My Computer


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    BorisTheAnimal said:
    Your BIOS is old and I believe that updating it might solve your issue, so please without further ado please head on over to the Gigabyte support download page:
    Cheers, Boris :)
    Thanks for the quick response!

    Unfortunately no joy. I updated the Bios to F5 a couple of weeks ago and at that time, F6 was still in beta which seemed to be asking for more variables. Since it is now a final version I downloaded it and flashed the bios with F6. It clearly makes some changes as office requested I re-activate my office install due to hw changes.

    Unfortunately the problem does not seem to be affected and it still crashes after 4 minutes of inactivity. I have attached the dump file produced when it failed. Any idea how I can find the log file for the chkdsk I ran? The event viewer / Windows logs/Application does not show any indication of the chkdsk log but around the correct time it does show an eventID of 300 followed by a 301 followed by a 302 which talk about log database recovery. I am not sure if that could be related.

    Brian
      My Computer

  4.   My Computers


  5. Posts : 10
    Windows 10
    Thread Starter
       #5

    That is where I was looking. As explained above, there are no events with an event ID of 26226 anywhere in the log. At the time there should have been an entry there is a 300, 301, and 302 which talk about a logging database recovery. My question was whether or not that could be related to the missing log and what I can do to get a log.

    Brian
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    It is the answer for the question you asked...
    Any idea how I can find the log file for the chkdsk I ran?
      My Computers


  7. Posts : 10
    Windows 10
    Thread Starter
       #7

    axe0 said:
    It is the answer for the question you asked...
    What I am trying to explain is that is the procedure I followed and that there are no chkdsk entries in the filtered list. There are several wininit information messages.

    Brian
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    I understand that, but I just was answering your question :)

    I'd like to go further with your SSD and HDD after a malware scan.
    The why is easy,
    an infection could cause critical registry changes (depending on the infection of course),
    hardware failure could also cause a system to malfunction including problems with the registry.
    Is the firmware of your SSD up to date? You could use Samsung Magician for checking this.



    Diagnostics Test

     Malware scan


    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)
      My Computers


  9. Posts : 10
    Windows 10
    Thread Starter
       #9

    axe0 said:
    Is the firmware of your SSD up to date? You could use Samsung Magician for checking this.



    Diagnostics Test

     Malware scan


    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)

    Well that was a bit of work because if I leave the computer it crashes so I had to stay there through all the scans. All were negative. Samsung utility reports firmware is up to date. Sequential read and write were close to theoretical speed. Random read and write were about half the expected speed.

    Malwarebytes reported no threats
    Adwcleaner reported some tracking cookies but nothing else
    Kaspersky TTDSKiller reported no threats
    ESET Online Scanner reported no threats
    SuperAntiSpyware reported no threats.

    Brian
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #10




    Diagnostics Test

     HDD TEST


    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computers


 

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