I can't boot into safe mode or advanced options because of bsod


  1. Posts : 50
    windows 10 home 64 bit
       #1

    I can't boot into safe mode or advanced options because of bsod


    Every time I try to boot into safe mode or advanced options I get the same BSOD ERROR: CRITICAL_PROCESS_DIED.. Is there any other way for me to accomplish this?
      My Computer


  2. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #2

    Crash dumps are not very helpful for stop 0xEF, because they does not contain the necessary data.
    ETW minidump data unavailable
    EXCEPTION_CODE: (NTSTATUS) 0x111d6080 - <Unable to get error code text>
    ERROR_CODE: (NTSTATUS) 0x111d6080 - <Unable to get error code text>
    So BSOD analysis will not be very effective here.

    And, it is a laptop. We will not be able to open it, test the hardware components and replace those.

    If it does not boot in safe mode too, then there is almost no options in hand. Plus, it gives a hint of a hardware level error, as most of the drivers are inactive in safe mode.

    I would suggest you to take the laptop to a Lenovo Service Center. If it is within a warranty, explore it.
      My Computer


 

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