1.    06 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 3
    Windows 10 Enterprise LTSB 64bit

    BSOD 0x0139


    Hi,

    I just built a new PC and everything was going good until I noticed I started to have BSOD 139.

    Attached is the DM log contents. I tried using driver verifier but then started to go into a boot loop with a BSOD c9. I have currently turned off driver verifier but am still trying to figure out how to stop the 139.

    Thanks for you help, hope to get this resolved

    Attachment 67914
      My ComputerSystem Spec
  2.    07 Mar 2016 #2
    Join Date : Mar 2016
    Posts : 3
    Windows 10 Enterprise LTSB 64bit
    Thread Starter

    Anyone able to provide any help? Much appreciated.
      My ComputerSystem Spec
  3.    07 Mar 2016 #3
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,372
    Windows 10 Pro X64 16299.19

    4 dumps, 3 different causes shown.

    steam.exe - game front end
    ASUSstpt.sys (2) - ASUS USB 3.0 Boost Storage Driver (Storport)
    IOMap64.sys - Asus Smart Doctor/iTracker 2

    You are not current with Windows Updates as you are still at 10240. Current is 10586. Please install updates then see how things are. If still problems, disable steam and Asus Smart Doctor.
    Also try disabling PushBullet.

    Test and see if any improvement.
      My ComputersSystem Spec
  4.    07 Mar 2016 #4
    Join Date : Mar 2016
    Posts : 3
    Windows 10 Enterprise LTSB 64bit
    Thread Starter

    Thank you,

    Yeah the second one was caused by having driver verifier enabled and I removed all ASUS products, especially USB boost because that is what I narrowed it down by the IOMap64.sys driver. Have not had a BSOD yet, I hope I don't in the future as well.

    How did you conclude steam and pusbullet are a problem? I am new to understanding BSOD data, especially when bluescreenviewer only provided bug checks without affected files etc.
      My ComputerSystem Spec
  5.    08 Mar 2016 #5
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,372
    Windows 10 Pro X64 16299.19

    How did you conclude steam and pusbullet are a problem?
    Nothing in the dumps, just previous experience. Stem has caused a lot of problems for people and has worked fine for others.
    Pushbullet is just a guess, mainly because of what it does. If you uninstall the game that is causing the problem and the BSOD goes away then forget messing with Steam and Pushbullet.

    You need to install Windbg to really look at dumps. BlueScreenView is not very accurate.
      My ComputersSystem Spec

 


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