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Reboot after waking from sleep (Error 41)
Hey all,
first post here, glad to be on such a helping community.
ASUS UX303LN user. Before 3 days, my laptop started refusing to wake up from sleep properly, instead it reboots from a clean state, It is as if I am pressing an invisible reset button that starts the computer from scratch.
The first time this occured, I managed to catch a glimpse of a BSOD with a sad face, followed by a restart (unfortunately I have not managed to note down the message). After that every time I do the same there is no BSOD, the laptop just shows the BIOS posting and then it loads Windows. Event Viewer shows the same Error 41 after every reboot. Note that before this problem started to occur, my laptop barely had to start from scratch (every time I was done with working I was just closing the lid, returning in a functioning environment) for a good 2 years. I had to reboot maybe once/twice a month for the necessary updates. Now the problem is reproducible every time.
Some more info:
-After crashing, the computer does NOT generate a memory dump, no matter what. I know how to setup a memory dump, however for the last 50 crashes it does not. I have tried selecting minidump instead of automatic dump without a result (the last dump was 3 weeks back for another reason). Disabling automatic restart after crash does not work either.
-The problem started 2 days after receiving the notorious KB3140743 update (that came together with KB3139907). Uninstalling the first did not help, the second cannot be uninstalled.
-Trying to alleviate the problem, I thought of changing to hibernate instead of sleep when I close the lid/ the system goes idle. For that I had to reenable hibernation (powercfg /h on) which I had disabled because I have not used it. It worked ONCE, just the first time, every other time the result is the same as with sleeping (reboot and error 41). Enabling/disabling Hybrid Sleep did not help either)
-Windows memory diagnostics shows no errors, SMART also shows no errors for the SSD
What I have tried (and failed) so far:
-Reverting KB3140743
-Updating/reverting display drivers for the 2 GPUs (intel 4400/geforce 840m)
-Updating/reverting/completely disabling intel 7260 wifi/bluetooth drivers (which are known to be problematic)
-Changing network card's "keep device awake" options
-Updating intel DPTF drivers (after seeing that they post some not critical errors in the event viewer)
-Disabling Throttlestop (a tool to manage the CPU's behaviour)
-Changing power schemes
-Tinkering with different SSD options (indexing/virtual memory etc)
I really really cannot afford a complete reinstall of windows at this time point, so any help would be greatly appreciated.
Attached you will find a log created with the DM Log Collector Tool
Attachment 67757
Regards,
Vasia