Windows 10: Multiple BSOD errors started recently Solved

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  1. Posts : 9
    Windows 10 Professional 64-bit
       05 Mar 2016 #1

    Multiple BSOD errors started recently

    Windows 10 Pro 64-bit
    Nvidia GTX 570
    ASUS P8Z77-V-LK
    Intel i7-3770k 3.50 GHz
    PSU: OCZ 700W

    Poking around the internet makes it seem like this is a rather common occurrence. Starting Monday (I think) I started getting artifacts all over my screen then my computer would crash and restart (sometimes the artifacts would persist during the boot screens, which would force multiple restarts before I could even log into Windows). I was not in any situation with heavy loads on either the CPU or GPU. This happened multiple times. Eventually, it started giving me a BSOD and one of these three codes: "DCP WATCHDOG VIOLATION", "TRD VIDEO FAILURE", or "DRIVER IRQL NOT LESS OR EQUAL". Of all the dumps I got, the consensus from WhoCrashed is that it's the Nvidia kernel driver nvlddmkm.sys (in some cases it was dxgmms2.sys). My drivers were up to date at that point.

    Two days ago I was told by the Nvidia chat "support" to use Revouninstaller and roll back my drivers to those from December, which I did. It took a lot longer, and it didn't actually crash, but I got artifacts again, the screen froze then flickered and came back, and then an error message came up saying that my Nvidia kernel driver had stopped working and recovered. At that point, I turned off for the night and went to bed. Yesterday I was able to use my computer for several hours without any problems, but just as I was about to turn in, it artifacted and crashed with a BSOD and one of those three codes above (can't remember which).

    One post about a similar error piqued my interest as it mentioned an infection, so I ran a full scan using Windows Defender. It got about halfway done, then stopped. I couldn't start it again (gave error 0x8007139f). After a restart it would scan, but I'm convinced it didn't finish again (I was working on my laptop while it was scanning so I wasn't paying complete attention, but what took 30 minutes to get halfway before, "finished" in less than 10 minutes). I'm not convinced it's an infection yet, but I guess it's another things to check for if it turns out WinDef isn't cutting it.

    Attachment 67724
    Last edited by Sabin76; 10 Mar 2016 at 00:37.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       06 Mar 2016 #2

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools and Alcohol 120%
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please update your BIOS to version 1402
    P8Z77-V LK | Motherboards | ASUS Global

    If this doesn't help, I would suggest to clean reinstall the display drivers
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 67923
      My ComputersSystem Spec

  3. Posts : 9
    Windows 10 Professional 64-bit
    Thread Starter
       06 Mar 2016 #3

    OK, Alcohol and Daemon Tools are gone and the SPDT installer showed a greyed-out button. Updated the BIOS as well. To be clear, when I used RveoUninstaller, I removed everything (All software and registry files), then installed an older version of the drivers. In any case, this time I used DDU and did a clean install of the latest drivers (362.00) and PhysX and nothing else.

    Will come back if I still get a BSOD or after a week to say it's solved, whichever happens first.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       07 Mar 2016 #4

    Could you please check in C:\WINDOWS\system32\Drivers\ for the sptd2.sys file to ensure it is gone.
    In the past there has been a lot of trouble removing this version of the driver.
      My ComputersSystem Spec

  5. Posts : 9
    Windows 10 Professional 64-bit
    Thread Starter
       08 Mar 2016 #5

    It's not there. I have been getting little blips of artifacts since the clean driver install, but no BSOD yet. Just got some artifacting typing up this message, actually.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       08 Mar 2016 #6

    The artifacts could be from the drivers, update/reinstall/downgrade could help.
      My ComputersSystem Spec

  7. Posts : 9
    Windows 10 Professional 64-bit
    Thread Starter
       09 Mar 2016 #7

    Just crashed again. Was scrolling down facebook, started artifacting whenever a video started to play. Froze and recovered with the same message as in the OP. Soon after, the system hung and then restarted. Attaching newest dump report.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       09 Mar 2016 #8

    What is your PSU?
    If anything is OC'ed, revert back to stock while troubleshooting.

    Regarding your BIOS, I can't tell if it is updated.
    BIOS Version:              American Megatrends Inc. 1402, 3/21/2014
    Attachment 68422
      My ComputersSystem Spec

  9. Posts : 9
    Windows 10 Professional 64-bit
    Thread Starter
       10 Mar 2016 #9

    PSU: OCZ GameXStream OCZ700GXSSLI 700W ATX12V (I'll add that to OP as well)

    Nothing is overclocked at the moment. I had some stability issues a (long) while back and put everything back to normal speed and when the system got stable again I never bothered to overclock again.

    And yes, the 1402 drivers are the latest. I left off the "LK" part in my OP, but you correctly identified the right drivers in your original reply. I've gone back to put it in now that I realize there's a difference. (I tried the 2401 drivers anyway and they failed a "security check" when I tried to install them).
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       13 Mar 2016 #10

    Please upload a new zip if you're still getting BSOD's.
      My ComputersSystem Spec

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